Suburban Volvo Cars

My Dream Car Best experience I ever had at a dealership-no pressure, just a lot of knowledge about the product and great service. Kelly was very personable and co Best experience I ever had at a dealership-no pressure, just a lot of knowledge about the product and great service. Kelly was very personable and comfortable to work with. I had been wanting a Volvo for years and Kelly made it a reality. More

Fantastic service! Deal was done in less than 2 hours, Kelly basically just exchanged my keys from old to new, changed my plates, and I'm in love with my new Volvo! I am so happy to be part of the Volvo f Kelly basically just exchanged my keys from old to new, changed my plates, and I'm in love with my new Volvo! I am so happy to be part of the Volvo family! Thanks again Kelly Ashton for your help! More

Mark Naeyaert did a great job handling my sale and really helped when I couldn't figure out how to work some options. I didn't have to return to the dealer as Mark explained it over the telephone. Great jo helped when I couldn't figure out how to work some options. I didn't have to return to the dealer as Mark explained it over the telephone. Great job Mark. Martin Moore More

We visited Mark Naeyaert first a year ago to get a Volvo, but my circumstances changed and we had to postpone. Mark kept us up on the occasional trade-in that met my specs. Then, a month ago such a car tu but my circumstances changed and we had to postpone. Mark kept us up on the occasional trade-in that met my specs. Then, a month ago such a car turned up and I was again ready to buy, so I'm now in a great S60 R-Design at a fair price. Plus, when a not-so-minor issue arose, Mark got it resolved quickly -- great service. More

I love volvos! My family have had them my entire life. Our old dealership closed, so I thought I try Suburban Troy. Big mistake. By far the worst customer service in Southeast Michigan. 80% of sales re Our old dealership closed, so I thought I try Suburban Troy. Big mistake. By far the worst customer service in Southeast Michigan. 80% of sales rep are slow moving slugs who honestly don't know much about Volvos. They are truly "used car salespeople" dressed up like a Volvo family dealership. 1) Very little understanding of Volvo's 2) Unreliable pricing 3) Poor poor customer service More

Greeted with a wonderful sign and complimentary bottles of water...well needed after a long drive down! Bill B. answered all questions we had about the XC 70. He was very thorough in showing us the vehicle of water...well needed after a long drive down! Bill B. answered all questions we had about the XC 70. He was very thorough in showing us the vehicle. The entire experience was the easiest auto purchase! The BEST action by Suburban was to be DOGGIE FRIENDLY! My Golden Retriever, MacLeod, was welcomed with open arms and had the run of the showroom! Thank you Suburban for a Great Purchase Experience! I would recommend Suburban to anyone with high marks! I will certainly return when ready for my next vehicle! More

I recently leased a 2014 Volvo S60. John Matoin was extremely helpful and personable. He felt like family and truly made my experience enjoyable. He was able to advocate for me with other staff membe extremely helpful and personable. He felt like family and truly made my experience enjoyable. He was able to advocate for me with other staff members to make sure I was able to have all the features I needed. John was genuinely happy for me and my purchase. He was honest and upfront with me the entire day and still follows up to see how everything is going. I will refer friends and family to him and hope to continue doing business with him for a very long time! More

Went in to look at a vehicle just before closing time at 6, the doors were locked before 6 and I was sent home. Terrible customer service, I was treated like a child and it was clear that Mr. Olsen wanted n 6, the doors were locked before 6 and I was sent home. Terrible customer service, I was treated like a child and it was clear that Mr. Olsen wanted nothing to do with me. It is evident that he will not work a minute over his scheduled time to help a customer. I will never go back here and I would not recommend this place to anyone. More

Fantastic service! Deal was done in less than 2 hours, Bill delivered my car to me, changed my plates, and I'm in love with my new volvo! I am so happy to be part of the Volvo family! Thanks again Bill an Bill delivered my car to me, changed my plates, and I'm in love with my new volvo! I am so happy to be part of the Volvo family! Thanks again Bill and mike! More