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Suburban Volvo Cars

Troy, MI

2.7
312 Reviews
When you visit our Troy, MI Volvo dealership serving Royal Oak, Southfield, Warren, Sterling Heights and Detroit, you'll immediately feel welcomed to our auto family. That's because you're our number-one priority and we always want you to leave with a smile on your face. Whether it's a new or used car you're looking for, auto parts or service or anything else, we'll take care of it all. Find your way over to 1795 Maplelawn Drive, Troy, MI today and see what we have to offer.
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1795 Maplelawn Drive

Troy, MI

48084

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Showing 312 reviews

August 31, 2017

Great Experience I recently leased a new Volvo V60 from Suburban Volvo who I leased my first one through in 2105. Everything went well especially my sales rep Kelly A More

by wiggs6730
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Ashton
Sep 29, 2017 -

Suburban Volvo Cars responded

Thanks for the great feedback! Customer service & satisfaction is always a top priority, and we're glad to hear that you had a positive experience with us!

August 29, 2017

Kelly Ashton makes buying a car a great experience. Kelly took my thru the process from test drive to a great review of all of the bells an whistles in my new xc90. It was pleasant, all of my questions More

by Peter Hanley
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Ashton
Aug 29, 2017 -

Suburban Volvo Cars responded

Thanks for the positive review! We hope you enjoy your new xc90!

August 21, 2017

Problems with car and resolution I had problems with the vehicle, but to their credit, Suburban Volvo was cooperative, understanding, and generous enough to rectify the situation to m More

by KThode
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
See text of review, Rob Lyons
Aug 28, 2017 -

Suburban Volvo Cars responded

Thank you for the valuable feedback about your recent experience. The issue will be addressed with our Service Director, Steve Hough. If you would like to speak further about this situation Steve can be reached by phone, at 248-458-2000, or by email, shough@suburbancollection.com.

August 17, 2017

Leasing a new Volvo V60 Bill Burston was a pleasure to deal with. He was well versed in all the Volvo products and was helpful without pressuring us. Great experience! More

by Margie21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Burston
Aug 29, 2017 -

Suburban Volvo Cars responded

Thanks for the positive review! We hope you enjoy your new Volvo 60!

August 09, 2017

Customer oriented purchase Bill Burston handled our purchase with true professionalism and confidence. He puts the customer first and knows what to do if problems occur. I wo More

by demanding don
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Burston
Aug 22, 2017 -

Suburban Volvo Cars responded

Thanks for the feedback! We’re glad you had a great experience with us! Looking forward to your next visit!

July 01, 2017

Amazing I felt welcomed from the moment I walked in. The staff asking if I needed anything or some water, all were so attentitive!! My salesman Dave was very More

by Jordan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick, David Viau
June 26, 2017

made car leasing experience easy Kelley Ashton, as in previous Volvo leases, was on top of the whole process. Kelley makes sure we get the right car, get the best arrangement, get th More

by zoodds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Ashton
Jun 28, 2017 -

Suburban Volvo Cars responded

We appreciate your loyalty to Suburban and Kelley! We hope you enjoy your new vehicle!

June 16, 2017

Eric Smith was great to work with! Eric provided great information prior to us driving downstate to test drive some cars. He was helpful as we debated the models we drove. Also, gave us More

by carshopper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Smith
Jun 18, 2017 -

Suburban Volvo Cars responded

Thanks for the feedback! We’re glad you had a great experience with us! Looking forward to your next visit!

May 17, 2017

Great service Discussed everything before they processed with fixing my car including the cost, they offered necessary maintenance even though I came for another More

by Emad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May 29, 2017 -

Suburban Volvo Cars responded

Thank you! We’re looking forward to working with you again in the future!

May 11, 2017

Review of 20,000 Service at Suburban Volvo of Troy, Michigan Jeff at Suburban Volvo of Troy, Michigan could not have been more helpful. He explained the services that were performed in a clear manner and he went More

by AppreciativeCustomer May2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Martin
May 30, 2017 -

Suburban Volvo Cars responded

Thanks for the positive review. We are glad to hear your service experience with us was nothing short of excellent. We hope to serve you again!

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