Suburban Volvo Cars
Troy, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Awesome experience! From the minute I walked into the dealership I was greeted with friendliness and respect. Kelly was very polite and made sure my visit and car buying From the minute I walked into the dealership I was greeted with friendliness and respect. Kelly was very polite and made sure my visit and car buying experience was pleasant! More
Do yourself a favor and ask for the best...KELLY ASHTON! Purchasing my first Volvo was a pure delight and a big part of it was having Kelly Ashton as my salesperson! From the moment I walked in the door, she Purchasing my first Volvo was a pure delight and a big part of it was having Kelly Ashton as my salesperson! From the moment I walked in the door, she was professional, knowledgable, friendly, and extremely helpful! I never felt pressured or talked into something I didn't want or need. She truly wants you to be completely comfortable and pleased with your purchase. I can see why she is the top sales person! She works hard 24/7 for her customers! If your going to treat yourself to a Volvo then you deserve the full positive experience by asking for Kelly Ashton! More
Kelly is Awesome! Simply put, Kelly Ashton is amaze. Kelly is transparent, cared about my needs, and was not worried much about a sale at the highest profit, but Simply put, Kelly Ashton is amaze. Kelly is transparent, cared about my needs, and was not worried much about a sale at the highest profit, but focused on making sure I had answers, options, and a vehicle I would be happy with after leaving the dealership. Weekends, late at night, early in the morning... you name it, she was available with answers and immediate to act on my behalf as needed. She is an incredible asset, and a true expert. More
My salesman Eric Smith was exceptional from start ot finish, Eric Smith was informative, polite and helped through the entire process. He made the process smooth from introduction to a service manager to the fin Eric Smith was informative, polite and helped through the entire process. He made the process smooth from introduction to a service manager to the finance department. Further he has followed up after the sale to check on my satisfaction with the car. A very nice customer experience from my viewpoint. More
Easy breezy purchase experience Worked with David V. On my first Volvo purchase. Coming out of a ten year old Saab. The entire experience was relaxed, zero pressure, and quite frien Worked with David V. On my first Volvo purchase. Coming out of a ten year old Saab. The entire experience was relaxed, zero pressure, and quite friendly. David went out of his way to instruct on the features and tech. Nick was able to find me extra bonus cash, too. Great people to work with. More
First new car (S60) purchase in many years I recently purchased a new Volvo S60 from Suburban Volvo, after many years of owning used Volvo's. My sales rep,Kelly Ashton was a pleasure to work wi I recently purchased a new Volvo S60 from Suburban Volvo, after many years of owning used Volvo's. My sales rep,Kelly Ashton was a pleasure to work with. She went out of her way to make sure all my needs were met. Nick the finance manager also was very attentive to my needs. He helped me pick the right add on protection (Tire and rim package). Overall a great experience. More
Purchasing a new Volvo There is no need to give a favorable rating to a Volvo as that's a no brainer. I would like to share that the Suburban Dealership is very professiona There is no need to give a favorable rating to a Volvo as that's a no brainer. I would like to share that the Suburban Dealership is very professional and helpful at all points of the process. The salesman that showed us vehicles, Michael Force, was attentive with good follow up on questions and showed us different versions of every model we were interested in purchasing. When we made a final choice, he quickly bought in the sales manager to close the deal, and the "paperwork" team to make it official. We picked up the car the next day and he reviewed all the features of the new vehicle, a V60, which are substantial and complicated. Michael is a new sales rep and when we asked a question he couldn't answer, be immediately got the help of a more experienced sales rep who was able to answer the questions or demonstrate the features. When my wife (this is her car) returned with more questions the next day, Michael took the time to answer everything. An excellent dealership comradery clearly exists. Highly recommended. More
Great Experience Kelly has negotiated my last three leases of the S60 Volvo. Kelly knows what her customers are looking for and works hard to see that you come away h Kelly has negotiated my last three leases of the S60 Volvo. Kelly knows what her customers are looking for and works hard to see that you come away happy. She knows the business and makes the experience a pleasure. More
Excellent overall experience Eric and others were great. Although I was buying a used XC90, they treated me like a king. Will definitely go back when ready to buy a new one. Eric and others were great. Although I was buying a used XC90, they treated me like a king. Will definitely go back when ready to buy a new one. More
Excellent service from beggining to end. Kelly and all Volovo personnel were great at all time. Proactive and helpful to find exactly what i needed. Great follow up and personal attention. Kelly and all Volovo personnel were great at all time. Proactive and helpful to find exactly what i needed. Great follow up and personal attention. More