Suburban Volvo Cars

Wonderful experience at Surburban Volvo We went to Surburban Volvo to buy a car for my son (1st time driver). We are really lucky to meet Jhin Hur who has lots of knowledge on all differen We went to Surburban Volvo to buy a car for my son (1st time driver). We are really lucky to meet Jhin Hur who has lots of knowledge on all different kinds of cars and helped us to sort out choices. I end up bought a Volvo XC60 for myself and gave my old car to my son. Jhin also helped me to program the high tech function of the car (ex. Garage opener, navigator...etc) and willing to help after the car was sold as a friend. I would highly recommend Jhin to work with when you buy a car. This is the 5th cars I bought in my life and I have the best experience with Jhin at Surburban Volvo. More

Haughty, inept and basically unprofessional This review specifically pertains to Service, not Sales. I initially chose Suburban based on their proximity to my home. The first one or two visits This review specifically pertains to Service, not Sales. I initially chose Suburban based on their proximity to my home. The first one or two visits (regular service, address a recall) were fine.... until a more complex issue presented itself. LONG story short, between a culmination of (2) visits (4 weeks in total w/out my car), $250+ dollars out of my pocket, haggling with the Service Manager and an extended warranty company, and the end result: the issue was NOT resolved. I will *never* return there for any service, nor sales, for that matter. More

My new V90 I wanted to work with a woman when buying my next car and was pointed in Kelly’s direction. She was absolutely terrific! Kelly is extremely knowledge I wanted to work with a woman when buying my next car and was pointed in Kelly’s direction. She was absolutely terrific! Kelly is extremely knowledgeable about her product and did a great job showing me all the many features on my new V90. I would recommend her without hesitation!!! Thank you Kelly 😁 More

I do not trust this dealership! Every scheduled maintenance I've done at this dealership things on the maintenance list have not been completed. I had them tell me I need new tires 1 Every scheduled maintenance I've done at this dealership things on the maintenance list have not been completed. I had them tell me I need new tires 10000 miles later they say the tires are good. When they are done "servicing" the car it comes back with grease all over my cream-colored steering wheel and they even got grease on my head liner. I do not trust then at all! Sense this is the only Volvo dealership near me, I will not be buying another Volvo. More

Great Experience Buying our CX60 Volvo! My husband and I had a great experience when we purchased our CX60 Volvo from Suburban Volvo. Our salesperson, Tiffany Pope, is both knowledgeable and My husband and I had a great experience when we purchased our CX60 Volvo from Suburban Volvo. Our salesperson, Tiffany Pope, is both knowledgeable and helpful. After the purchase, she patiently spent several sessions with me - demonstrating the car's new features. She and the rest of the staff have been welcoming and accommodating whenever we visit. I recommend Tiffany and the staff to anyone interested in buying a new car. More

Great customer service! Could not have been more impressed with the service we received from Volvo, particularly from Michael. The communication was prompt and always pleasan Could not have been more impressed with the service we received from Volvo, particularly from Michael. The communication was prompt and always pleasant. He was overly patient and stayed hours beyond his shift to help me out. More