Suburban Volvo Cars

Great Experiance dealing with Suburban Volvo & Tiffany Pope We recently purchased a 2019 Volvo XC90 from Suburban Volvo. Our salesperson, Tiffany Pope, was excellent to work with. We live in Wisconsin and work We recently purchased a 2019 Volvo XC90 from Suburban Volvo. Our salesperson, Tiffany Pope, was excellent to work with. We live in Wisconsin and worked with Tiffany over the phone and emails. She was very timely with responses to our questions or concerns since we could not actually see the car. When we arrived to pick up the car, it was everything we expected. She was very knowledgeable and thorough in the walk thru of the features of the car. She then directed us to Nicholas in financing who was great also to work with. He was very thorough with the review of the purchase agreement documents. He definitely made going through the paperwork and the purchase very painless!! I would definitely purchase another vehicle from Tiffany and Nicholas and would highly recommend to anyone looking to purchase a car. Thank you again Tiffany for all your help and making this long distance purchase a great experience. More

Eric Smith a Great Salesperson! Eric Smith is a Great salesperson! I'm a very tough customer so it takes allot to earn my business and Eric has what it takes. He's all about service Eric Smith is a Great salesperson! I'm a very tough customer so it takes allot to earn my business and Eric has what it takes. He's all about service and working with the customer. It took me sometime before I was ready to buy and all along the way Eric keep me informed and answered all the questions and concerns I had through emails and phone calls, I really appreciated his patience and professionalism . I was so pleased with the sale and Eric's service, I asked for his business cards so I could pass them out to family and friends. PS Also I like to thank sales manager Jerry Kelley and Nicholas Penrose for helping complete the sale. More

2019 XC60 Suburban Volvo of Troy is a great dealership! Michael Heater was our salesman and he put us in the brand new 2019 XC60 that we wanted at the price we Suburban Volvo of Troy is a great dealership! Michael Heater was our salesman and he put us in the brand new 2019 XC60 that we wanted at the price we wanted......after another Volvo dealer said they couldn’t do it!!! Highly recommend Suburban Volvo and Mike Heater. More

Great Buying Experience! From the initial phone call and emails, to the first time I walked in the Dealership Eric Smith and his manager, Jerry Kelly, treated me with the utmo From the initial phone call and emails, to the first time I walked in the Dealership Eric Smith and his manager, Jerry Kelly, treated me with the utmost respect and provided excellent customer service. I was coming from a thousand miles away to purchase a rare SAAB automobile(the other Swedish brand, now defunct), so you can imagine my trepidation initially with all aspects of the sales process. But Eric is a true sales professional and very thorough to the point of doing most of the backend business processes since the Business Manager was out that day. Eric did the test drive, pricing, paperwork, and had me out the door in record time, yet I never felt rushed or taken advantage of. The car itself is great and I can't thank Eric and Jerry enough for a great overall sales experience. BTW, when SAABs get too rare and expensive, my next new purchase will be a Volvo. Bruce "SAABinista" Utz More

I love this dealership! I am serious! 6 years ago I bought my first Volvo, and bought it from Suburban Volvo. I loved the car! I also very much appreciated Suburban’s Service Dept. They a 6 years ago I bought my first Volvo, and bought it from Suburban Volvo. I loved the car! I also very much appreciated Suburban’s Service Dept. They at all times treated me with the greatest respect courtesy, honesty, & competence.. there was something else too. Which was very important to me: There were several times when the service staff found ways to accommodate me, like spontaneous scheduling. For Example, if a warning light went on, or when I had a problem of any kind with the car.( thankfully not very often!) they always found a way to promptly fit me into their repair schedule. Over six years time, The Service staff won my loyalty to Suburban Bolvo. Because of such kindness from the service staff, I returned to Suburban Volvo a couple of weeks ago to purchase a new Volvo. I was lucky to have Kelly Ashton as my Saleswoman. She was very knowledgeable about all the cars, and readily answered all of my questions. In fact, she thoughtfully teamed me up for the car that best matched me. I really appreciated that! I selected a wonderful Volvo C60, & love it. Kelly made me a forever standing offfer that she would always in the future do her best to be available for me to help me understand the futuristic gadgetry of the car. Two weeks later. I took her up on her tutoring offer, and she did help me to better understand the car and it’s gadgets. I recommend Kelly Ashton to anybody who is considering a Volvo. She is great! And, you can trust her to watch out for your best interests! I want to again mention the Service Dept. Over the years, I have been to plenty of service departments regarding various types of cars. To me, none of them match up to the enthusiastic and competent service you will receive from the Service staff at Suburban Volvo. As I said earlier, it is the reason why I re as I said earlier, those guys are the reason I returned to buy another Volvo from Suburban Volvo! I have given Kelly Ashton and the service guys permission to give you my telephone number if you would ever like to discuss my Volvo and or my affection and respect for Suburban Volvo. Arthur Greenstone More

On my 2nd S-60 lease . . . Really a great experience. The Suburban Volvo team stop notch. A special thanks to my sales person, Kelly Ashton, who followed-up with me on availab Really a great experience. The Suburban Volvo team stop notch. A special thanks to my sales person, Kelly Ashton, who followed-up with me on available "Lease Pull Ahead" opportunities and Nick Penrose who walked me through the paperwork. . . .oh, and I love the car! More

In Good Hands David V. Helped me soon as i got to the dealership. I was looking at a Cadillac ATS ask me did i want to test drive it i did an amazing vehicle love i David V. Helped me soon as i got to the dealership. I was looking at a Cadillac ATS ask me did i want to test drive it i did an amazing vehicle love it. This guy David Viau. The salesman took great care of me very polite and knew a lot about the vehicle he was selling me which pretty much made my decision on the Cadillac ATS. If your in need of a vehicle go see David Viau. You will be in good hands very informative and you will feel good about your purchase real nice guy will get you on the road. Thanks David V. For all your help... More