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Suburban Volvo Cars
Troy, MI
312 Reviews
When you visit our Troy, MI Volvo dealership serving Royal Oak, Southfield, Warren, Sterling Heights and Detroit, you'll immediately feel welcomed to our auto family. That's because you're our number-one priority and we always want you to leave with a smile on your face. Whether it's a new or used car you're looking for, auto parts or service or anything else, we'll take care of it all. Find your way over to 1795 Maplelawn Drive, Troy, MI today and see what we have to offer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 312 reviews
September 16, 2019
Excellent salesperson and vehicle I recently leased a Volvo V60CC from Suburban Volvo. Tiffany Pope was the sales person of my car. She was very good person. I am Japanese and I don't I recently leased a Volvo V60CC from Suburban Volvo. Tiffany Pope was the sales person of my car. She was very good person. I am Japanese and I don't speak English very well. So, she kindly taught me about cars. Now I am enjoying my car life of Volvo. I am very happy with V60CC. I highly recommend her if you are looking for a car. More
by Tommy
Employees Worked With
Tiffany Pope, Michael Heater
August 21, 2019
Right vehicle, right salesperson, right price. My 2016 CC60 lease was expiring and my efforts to lease a 2019 XC60 at a similar price point with my prior Volvo dealer failed. So I reached out to Mi My 2016 CC60 lease was expiring and my efforts to lease a 2019 XC60 at a similar price point with my prior Volvo dealer failed. So I reached out to Michael Koan, new car sales at Suburban Volvo in Troy and told him the vehicle, model and terms I needed to stay with a new Volvo. I was doubtful he could make it happen, but, in fact he did. Michael even found the color I preferred and then arranged to have my last lease payment reimbursed back to me since I handed back the car early. Michael Koen and the entire Suburban Volvo team couldn’t have made the entire process easier or more satisfying. More
by Stephen
Employees Worked With
Michael Koan
August 18, 2019
Excellent service I recently purchased a Volvo from Suburban Volvo and Tiffany Pope was the sales person I worked with. She was very knowledgeable and spent a signific I recently purchased a Volvo from Suburban Volvo and Tiffany Pope was the sales person I worked with. She was very knowledgeable and spent a significant amount of time helping me understand the car’s electronics and showing me how to ensure the settings were specific to my likes. She never pressured me to purchase the car but took the time to answer all my questions. She even followed up with me a couple of times after I purchased the car. I highly recommend her if you are looking for a car. More
by Sharon
Employees Worked With
Tiffany Pope
July 10, 2019
Perfect transaction beginning to end My best auto purchase experience ever.Thank you Michael Koan .They did everything I requested and exceeded my high expectations and I'm a very picky a My best auto purchase experience ever.Thank you Michael Koan .They did everything I requested and exceeded my high expectations and I'm a very picky and opinionated old fart. More
by Grumpy old fart
Employees Worked With
Michael Koan
June 05, 2019
XC60 T5 inscription leased Michael and Nicholas did great since the beginning. They found the best deal for us and were very accommodative with our requirements. We went back a Michael and Nicholas did great since the beginning. They found the best deal for us and were very accommodative with our requirements. We went back a week after to install a skid plate and the service was really fast and flawless, they even washed the car for us. The car is awesome, my wife and I are very pleased with our election. I would recommend Volvo Suburban to anyone especially since they will have a brand new showroom soon. Alex. More
by Alex
Employees Worked With
Nicholas Penrose, Michael Koan
March 30, 2019
Deceitful Used car department NEVER BUY A USED CAR FROM THIS DEALERSHIP, they fail to disclose recalls on vehicles, they fail to check for oil leaks during there 172 point inspecti NEVER BUY A USED CAR FROM THIS DEALERSHIP, they fail to disclose recalls on vehicles, they fail to check for oil leaks during there 172 point inspection. I bought a vehicle in late November I put 9grand down. The car has been back to the dealership for over 2 months they’ve had it longer than I’ve owned it. I took it back because the smell of exhaust and they dismissed me, then I bring it back and it’s almost out of oil. Then they finally decide to send it it to bmw for repairs. When I get it back the power steering rack clips are all broken and blue type of unknown grease was found. Now I need a power steering rack this isn’t a coincidence. This is something in my opinion happened during the engine removal and repairs. I thought maybe it could of been a pothole but it’s clearly something wrong internally and not my fault. They won’t own up to it, they won’t pay for it. I’m out 4-5grand because they sold me a vehicle with issues and failed to disclose. How do you not see an engine oil leak during inspection??? They added more oil and changed the filter but didn’t notice the leak???. If I would of known that I would of never purchased this vehicle. I’m being fed a bunch of BS. Jerry and Rob Lyons are not in business to give you good customer service. They have screwed me over big time. I’ve battled back and forth, emails, phone calls, texts, face to face and still they won’t help me out. Is this how you treat your customers??? Your no better than a dealership on 8 mile. I hope Mr. David Fisher sees this before matters escalate and does the right thing and pay for the repairs. Vic Shauni More
by vshauni@gmail.com
Employees Worked With
Jerry, Rob Lyons, Nicholas Penrose, Eric Smith
January 28, 2019
Excellent Service Chris Adams always provides a very good customer service and makes my experience at the dealership more enjoyable; he is very kind and professional! M Chris Adams always provides a very good customer service and makes my experience at the dealership more enjoyable; he is very kind and professional! My Volvo is a 2006 S80; Chris Adams helps me keep my car in good shape. Thank you!! More
by Maria
Employees Worked With
January 28, 2019
Great Dealership A great place to do business with If you are in the market of purchasing a new or used vehicle, I definitely recommend you stop by Suburban Volvo of T A great place to do business with If you are in the market of purchasing a new or used vehicle, I definitely recommend you stop by Suburban Volvo of Troy, the service and staff were very courteous and professional. The salesman Jon was patient and kind, and I was able to negotiate a fair price on my trade in and purchase a Volvo at an affordable price. Hattie More
by Takecare05
Employees Worked With
Jonathan Smith
December 31, 2018
Hazzle with service dept I scheduled service for Volvo XC60 with my extended warranty that I purchased from the dealer., They had no record of my extended warranty in thei I scheduled service for Volvo XC60 with my extended warranty that I purchased from the dealer., They had no record of my extended warranty in their service dept, After many phone calls on my part between Nick Penrose and Chris Adams,finally notes were added to 2015.5 XC60 for service.,I am told by Steve Hough Service director for Suburban Volvo Then I get a phone call at my home from Dan Curmi asking me why I am picking a fight.REALLY Because their in house system does not work I am picking a fight ? I hope this not does happen again, as I would like to keep my Volvo in tip top conditon More
by DizzyFuzzy
December 23, 2018
Excellent service My service experience was exactly what I desired in a dealership service department. Everyone was kind and professional. Communication was timely and My service experience was exactly what I desired in a dealership service department. Everyone was kind and professional. Communication was timely and accurate. If I have any further issues with my problem, I feel confident in returning. The problem was addressed and fixed. More
by Mel
Employees Worked With
Jazmine
