Suburban Volvo Cars

Dealer was very friendly and direct to the point.Treated very nicely specially Micah Morley had been in contact with him since oct 2009 and its feb. 2010 when i bought my car never gave up on me until i fi very nicely specially Micah Morley had been in contact with him since oct 2009 and its feb. 2010 when i bought my car never gave up on me until i find the right car for me. answer all my question with out any problem. very prompt and honest.i will not hesitate to recommend people to buy from volvo of troy specially dealing with micah. thank you. More

Everything about the transaction went perfectly. The salesman Sam Jamoua was extremely knowledgeable and patient regarding my queries about the vehicles I was considering. The price reached was I believ salesman Sam Jamoua was extremely knowledgeable and patient regarding my queries about the vehicles I was considering. The price reached was I believe very fair and the process painless. This is the fourth vehicle that I have acquired from Suburban Volvo, and each of my previous experiences have been just as smooth. More

Pam Merrillat was really helpful and kept searching for the vehicle that met our exact criteria. In the end we got just what we wanted. She had a car sent from another state! The finance department was the vehicle that met our exact criteria. In the end we got just what we wanted. She had a car sent from another state! The finance department was also helpful and was able to negotiate a payment that fit into our budget. More

The sales lady, Pam, was easy to work with. The manager was intent on making sure that we were satisfied. The staff was knowledgable. Follow up communications were effective. Service was exceptional. I was intent on making sure that we were satisfied. The staff was knowledgable. Follow up communications were effective. Service was exceptional. It was the best experience that I have had buying a car over the past 40 year. More

Bill Burston was knowledgeable and thorough about the vehicle. The dealership was wonderful towards me. Everyone was accommodating and friendly. Michael Path was great in working with Bill. I just app vehicle. The dealership was wonderful towards me. Everyone was accommodating and friendly. Michael Path was great in working with Bill. I just appreciated everything they did to make my sales experience easy and stress free. More

Very friendly and attentive salesperson who followed up promptly. Knowledgeable. Not overbearing. Like idea of free loaner with long maintenance coverage. Nice to be walking distance from other deale promptly. Knowledgeable. Not overbearing. Like idea of free loaner with long maintenance coverage. Nice to be walking distance from other dealerships so we could easily comparison shop. Very sharp car. Would like to have financed thru credit union though. More

I cannot say enough good things about Sam and the others at the dealership, including Brian Huck. The moment I walked in the door everyone was extremely nice and professional. Sam was exceptional! I have a at the dealership, including Brian Huck. The moment I walked in the door everyone was extremely nice and professional. Sam was exceptional! I have already recommended them to others, as I told Sam I would. I sent Sam a thank you card within days of picking up my vehicle. Two thumbs up for the entire dealership!! :) More

It is my personal pleasure to commend Mark Nayert and the Suburban Volvo family for their extrodinary efforts to get me into my "first choice" vehicle, under seemingly insurmountable circumstances. I returne Suburban Volvo family for their extrodinary efforts to get me into my "first choice" vehicle, under seemingly insurmountable circumstances. I returned to Suburban after leasing my first S60 from them in 2001. The high caliber service I received at their dealership during that time cemented my relationship with Suburban and compelled me to return when the need (unexpected)arose. Providence has a way of turning an unfortunate event an opportunity for personal growth. Without sounding preachy while describing a used car sales transaction, Mark and I both weathered extreme circumstances during this time, yet we found a way to encourge one another during an extensive negotiation process. Mark, you and Suburban Volvo are a God-send. More

Dealership is well laid out, very clean, with an above average interior (it feels like a luxury automobile dealer). Of course I always want a lower price and had I haggled more I probably would have gott average interior (it feels like a luxury automobile dealer). Of course I always want a lower price and had I haggled more I probably would have gotten it but I was satisfied with the vehicle I chose and the experience at the dealership. On a side note that Suburban Volvo can't control, I'd be happier of Ford chose to retain Volvo rather than selling the assets to Geely. More

We went to the dearlerdhip with a specific model and price in mind and told Sam to contact us as soon as one became available. Within 4 days he contacted us and even allowed us to take the car for a few price in mind and told Sam to contact us as soon as one became available. Within 4 days he contacted us and even allowed us to take the car for a few hours to make sure we were happy with it. Sam also worked with us to get the vehicle to the exact price point we needed. Good thing, we were going to buy a similar Volvo from another dealership that was $900 more, a year older, and had less options because nothing else was available within the time we needed it. Sam came through in the final hour and was able to deliver what we needed and more. Would recommend working with Sam to anyone. More