Suburban Volvo Cars
Troy, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Carol Kopek I ordered a 2015.5 Volvo XC7O from Sububan Volvo in Aug, 2014. I added so many options that Jhin Hur my sales person could not find one in the Unit I ordered a 2015.5 Volvo XC7O from Sububan Volvo in Aug, 2014. I added so many options that Jhin Hur my sales person could not find one in the United Sates. It was built in Sweden and I picked it up on Oct. 23, 2014. Jhin was very knowledgable about the many features of the car. Both the finance manager and the service department were great. More
Excellence sales man and good service I purchased a 2015.5 Volvo, I met Tim Pieprzyk, I am glad I chose this dealership for my purchase. I am glad I met my salesman Tim. Excellence I purchased a 2015.5 Volvo, I met Tim Pieprzyk, I am glad I chose this dealership for my purchase. I am glad I met my salesman Tim. Excellence Salesman and a genuine person. More
First time Volvo lease I had an excellent experience leasing a volvo xc60 through Kelly Ashton at Suburban. They even let me take a vehicle home for the night because I w I had an excellent experience leasing a volvo xc60 through Kelly Ashton at Suburban. They even let me take a vehicle home for the night because I wanted to make sure I had enough room in my garage. Leasing process was smooth and I was able to turn in my Chevy lease at the dealership. There was an electrical issue with the window and I was able to get it taken care of quickly the next weekend at the service center. More
Second Time Around We bought a 2008 Volvo XC 70 from Suburban Volvo in 2010. I was so impressed with the customer service, that I came back to buy a 2012 XC 70. The tra We bought a 2008 Volvo XC 70 from Suburban Volvo in 2010. I was so impressed with the customer service, that I came back to buy a 2012 XC 70. The transaction was a little difficult since I am a Canadian so there is a border to deal with, Suburban has the knowledge to make it a seamless process. All went well and my car is now a Canadian plated vehicle, shipped Monday and plated Tuesday before 1 PM. Bill Burston is very friendly and professional. He showed us all the little bells and whistles and set up the Sensus for metric as required by Canadian DOT. The service department has been very helpful over the last 4 1/2 years and this is very important since it is an international incident for any problems. I have no problem with the long distance service and relationship, I feel Suburban Volvo is more like a group of friends than a car dealership. More
Excellent place to buy a car and very good service I bought a S40 from Suburban Volvo at 2008. I was very pleased with the customer service all these years. I came back to buy a 2014 S60. The trans I bought a S40 from Suburban Volvo at 2008. I was very pleased with the customer service all these years. I came back to buy a 2014 S60. The transaction is fast and smooth. People are very friendly. Mark is very professional. When I found the paint supposed to be fixed was not done with my new 2014 S60 properly and brought the car back, Mark took care of it right away. When applied the car loan, Lynne Davidson was very supportive to provide all the closure statement. I also like the car itself - 2014/2015 model is very cool - I just have to figure out how to use all the gadget. More
Excellent Customer Experience I ended up leasing a Volvo through Tom Young. The experience was a pleasant one as I did not feel as if I was being viewed as potential income as opp I ended up leasing a Volvo through Tom Young. The experience was a pleasant one as I did not feel as if I was being viewed as potential income as opposed to a person who needed a vehicle. Tom was great. He didn't dismiss me because I am a woman or talk down to me. He spoke to me in a manner that put my 'car buying' nerves at ease and was direct and to the point. The price was right, the welcoming was warm and I believe that salespeople like Tom are one in a million. I would DEFINITELY recommend Tom to anyone in the market for a vehicle. The other staff was quite enjoyable as well, everyone from the very nice lady whose name is currently eluding me that I did my paperwork with to Mr. Michael Path who I spoke with a number of times while I was in the dealership. This dealership breaks all stereotypes that the car business is recognized for - I highly recommend going to visit Tom if you're in the market for a no 'xx' experience when choosing a vehicle. More
My wife and I were looking for a replacement vehicle, and we saw a posting for a Volvo SUV that fit our budget & buying criteria. When we walked into Suburban Volvo, Mark greeted us, got the keys for us to we saw a posting for a Volvo SUV that fit our budget & buying criteria. When we walked into Suburban Volvo, Mark greeted us, got the keys for us to take a test drive, pulled the vehicle up front and off we went. When we got back we were already sold, just had to work out the numbers, so we went with Mark to his office to get that done. Mark was very thorough & answered all of our questions, courteous & respectful. We got what we had expected on our trade-in, no real hassle or haggling needed. When we returned for the closing, Mark was also helpful, took the time to go through all the various options, we didn't feel pressured at any time. We very much like the Volvo brand, and with Suburban Volvo being so conveniently located, plus with their friendly staff & great facilities we'll definitely be back next time! More
My Dream Car Best experience I ever had at a dealership-no pressure, just a lot of knowledge about the product and great service. Kelly was very personable and co Best experience I ever had at a dealership-no pressure, just a lot of knowledge about the product and great service. Kelly was very personable and comfortable to work with. I had been wanting a Volvo for years and Kelly made it a reality. More
Fantastic service! Deal was done in less than 2 hours, Kelly basically just exchanged my keys from old to new, changed my plates, and I'm in love with my new Volvo! I am so happy to be part of the Volvo f Kelly basically just exchanged my keys from old to new, changed my plates, and I'm in love with my new Volvo! I am so happy to be part of the Volvo family! Thanks again Kelly Ashton for your help! More
Mark Naeyaert did a great job handling my sale and really helped when I couldn't figure out how to work some options. I didn't have to return to the dealer as Mark explained it over the telephone. Great jo helped when I couldn't figure out how to work some options. I didn't have to return to the dealer as Mark explained it over the telephone. Great job Mark. Martin Moore More