Suburban Volkswagen of Farmington Hills - Service Center
Farmington Hills, MI
25 Reviews of Suburban Volkswagen of Farmington Hills - Service Center
Oil Change Based on my work schedule, its very hard for me to schedule service work too far in advance. I needed an oil change and had a bit of time in the after Based on my work schedule, its very hard for me to schedule service work too far in advance. I needed an oil change and had a bit of time in the afternoon that day to try and get my car in and get it done. The service advisor I spoke with on the phone told me to drive right in anytime I wanted and they would take care of it right away. Sure enough, I drove in, was promptly greeted, and drove off in about 40 minutes. Gotta love it. More
Joe Shannon is a excellent! I shopped around for weeks looking for a lease and trying to get the best deal. Joe came through for me even with a discount from one is a excellent! I shopped around for weeks looking for a lease and trying to get the best deal. Joe came through for me even with a discount from one of the big three they did not even come close to the deal I got with VW. Joe is always checking to make sure my service appointment is going well and is always around if I need any assistance. Thanks Joe! More
Great I have had a wonderful experience I have gotten three vw products from this dealership I wouldn't go anywhere else for a car I have had two jettas and I have had a wonderful experience I have gotten three vw products from this dealership I wouldn't go anywhere else for a car I have had two jettas and a passat More
Clarence was my sales associate. He went above and beyond and I would refer him to family and friends. I can't wait to buy another car from him!!!! and I would refer him to family and friends. I can't wait to buy another car from him!!!! More
Worst follow up and judgmental employees.they charge you thousands for parts and they don't deserve a 5 star rating .. had a problem with my car service and the dealership sided with the insurance company thousands for parts and they don't deserve a 5 star rating .. had a problem with my car service and the dealership sided with the insurance company instead of siding with the customer.of course that's after I paid the balance in full so they got their money .beyond that point the pay don't care screwing the customer and you will be forgotten the minute you walk out of there More