Suburban Toyota of Troy - Service Center

fast and furious.....couteous easy in-easy out. the waiting room was comfortable and relaxing while waiting for the service. the gentleman that checked me in had to wake me easy in-easy out. the waiting room was comfortable and relaxing while waiting for the service. the gentleman that checked me in had to wake me More

Excellent Sevice I worked with Steven Nemeth today, he was outstanding. He was very courteous on the phone and kept me updated. Everything went smoothly. I also needed I worked with Steven Nemeth today, he was outstanding. He was very courteous on the phone and kept me updated. Everything went smoothly. I also needed transportation to the dealership to get my car and the driver was just as professional as Steven. One of the best run service centers I have worked with!! More

Prius Serviced Excellent service was provided to me as usual. The service was prompt, issues were discussed. The service was done in a short amount of time. Excellent service was provided to me as usual. The service was prompt, issues were discussed. The service was done in a short amount of time. More

Expedited Service Suburban Toyota of Troy service department always values my time and expedites the service time at each visit. I plan to continue all of my future se Suburban Toyota of Troy service department always values my time and expedites the service time at each visit. I plan to continue all of my future service and maintenance visits with this dealership. All service advisers are professional, friendly, and very easy to work with. More

Great, service staff, waiting area very nice , Surprised to see so many cars waiting to be checked in today, approximately 9:30am, normally just a few, overall still not to bad, Thanks Surprised to see so many cars waiting to be checked in today, approximately 9:30am, normally just a few, overall still not to bad, Thanks More

excellent Very good service and prompt work comfortable waiting area and nice tean text and email reminder however online booking is somewhat puzzling, had t Very good service and prompt work comfortable waiting area and nice tean text and email reminder however online booking is somewhat puzzling, had to book over phone More

Outstanding! I have to compliment the good (and dedicated) people of Suburban Toyota of Troy, MI. Three young men made my service experience perfect. First, ther I have to compliment the good (and dedicated) people of Suburban Toyota of Troy, MI. Three young men made my service experience perfect. First, there is Big Steven Nemeth in service. This man is not only knowledgeable, professional and quick, he is also concerned about going "above-and beyond" for the customer. I will always make my service appointments with Steve Nemeth. Bravo Steve! The second man I must mention is young Vinnie Szerlag. Even though Vinnie had nothing to do with my business last Friday evening (09-27-2019), he went out of his way to assist me with a concern that I had and he was very happy to assist me. Fine young man with a GREAT FUTURE! Thanks again Vinnie! The third man I must mention is the "one-and only" Stefan Sackett! This man could truly sell ice cubes to an eskimo. LOL! He made sure that everything was perfect in my service call. He was busy but made the time to come over and see if there was anything he could do to help me. I am sure to stay with Stefan in the future. THANK YOU TO THESE THREE FINE GENTLEMEN FOR MAKING MY SERVICE CALL A MOST PLEASANT EXPERIENCE! THANK YOU GUYS!!! Most Sincerely, M. Petrella More

Excellent Service Great from start to finish. Damon and team were efficient in getting me in and out of the dealership in a timely manner. He also helped me consider ne Great from start to finish. Damon and team were efficient in getting me in and out of the dealership in a timely manner. He also helped me consider new tire options. Appreciated the online option of scheduling service. Thank you! More

Complete satisfaction! Damon and his team provided first class service, as I’ve experienced each time I return. Toyota was kind enough to replace a defective item at no cost Damon and his team provided first class service, as I’ve experienced each time I return. Toyota was kind enough to replace a defective item at no cost. Thank you all! More

Service Dept. Went in for a routine service. My needs were attended to efficiently and respectfully, and options were explained thoroughly. I was in and out in le Went in for a routine service. My needs were attended to efficiently and respectfully, and options were explained thoroughly. I was in and out in less than 2 hours! More