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Suburban Toyota of Troy - Service Center

Troy, MI

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184 Reviews

184 Reviews of Suburban Toyota of Troy - Service Center

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December 07, 2019

Prompt and professional service. Service advisor was courteous, knowledgeable and provided timely follow up. Returned my vehicle freshly washed. Scheduling the appointment was easy and quick More

by Tundra Owner
Recommend Dealer
Yes
Employees Worked With
Ashley E.
Dec 10, 2019 -

Suburban Toyota of Troy responded

Hi! We're so happy we were able to help you out!

December 07, 2019

COnsistent reliable service Prompt, friendly service; having prepaid for everything, it is a pleasure to drive in & drive out in less than an hour. with a newly washed car. Choco More

by cdurance
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Nemeth
Dec 10, 2019 -

Suburban Toyota of Troy responded

Cdurance, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Suburban Toyota of Troy.

December 07, 2019

Pleasant Experience Had an appointment for 5,000 mile service for which I was about 20 minutes early but they took me right away. Very accommodating. A pleasant experie More

by Gordie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walt Davio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stefan Sackett, Mary Ann McGee
Dec 10, 2019 -

Suburban Toyota of Troy responded

Gordie, thank you for your kind words and this wonderful review!

December 06, 2019

Flawless service Maybe website experience needs additional effort to have a perfect score. But performing is awesome. I will definitely recommend their services and of More

by servando.mendoza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Varughese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walt Davio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2019 -

Suburban Toyota of Troy responded

Thank you so much for your high rating!

December 06, 2019

Lexus service at Suburban Toyota I called Maryanne McGee , service advisor for her recommendation to replace the low beam head lights on my Lexus SUV. Having had prior great results More

by rpeluso1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary Ann McGee
Dec 10, 2019 -

Suburban Toyota of Troy responded

We are so happy to read such a great review about Suburban Toyota of Troy!

November 17, 2019

Service! Always great service! Never have had a problem. Damon the service advisor is very friendly, attentive and get me in and out in no time. Great work and More

by Karen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damon Douglas
Nov 19, 2019 -

Suburban Toyota of Troy responded

Karen, we are so happy to read such a great review about Suburban Toyota of Troy!

November 14, 2019

Sean is very attentive and very prompt. The service is excellent and I would highly recommend Suburban Toyota for all your service needs. I look forward to servicing my vehicle at Suburban. More

by Happy Customer
Recommend Dealer
Yes
Employees Worked With
Sean Kowalik
Nov 18, 2019 -

Suburban Toyota of Troy responded

Thank you for your kind words and this wonderful review! Thank you so much again for your feedback! We hope you have a great day!

November 08, 2019

Few words No, and don’t send me any more “stuff” I have to fill out! If I didn’t like your dealership don’t you think I would find another one? When I have a More

by tpmchillips
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dennis Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Ann McGee
Nov 11, 2019 -

Suburban Toyota of Troy responded

Thanks for your praise and kind comments about our team. Thank you so much again for your feedback! We hope you have a great day!

November 06, 2019

The only place I go for vehicles and service thereof! If you live a long life, it is important to cultivate a relationship with a car dealer. I have leased/purchased 18 vehicles in the last 12 years exclu More

by ja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Varughese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Tekely, Mary Ann McGee
Nov 08, 2019 -

Suburban Toyota of Troy responded

Hello Ja, thank you; we appreciate your feedback!

November 01, 2019

Excellent service The maintenance service was completed earlier than what I expected it to be. I also had them install some mud flaps on the truck as well. I didn't m More

by BSG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley
Nov 06, 2019 -

Suburban Toyota of Troy responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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