Suburban Toyota of Troy - Service Center

Excellent and Fast Service I'm very happy with the service I received. I was able to make an appointment for the following day. The service took only 40 minutes. I've been br I'm very happy with the service I received. I was able to make an appointment for the following day. The service took only 40 minutes. I've been bringing my Prius to Suburban Toyota since I purchased the car 9 years ago. More

On time for appointment and back when promised. They are very friendly and help in every way. The explain the options and give their feed back so you understand what the option are. They are very friendly and help in every way. The explain the options and give their feed back so you understand what the option are. More

Knowledgeable and helpful staff. Waited on promptly. Facility is very clean. customer service members are friendly and professional. Car was completed ahead of schedule. New car sales manager Dennis Bar Facility is very clean. customer service members are friendly and professional. Car was completed ahead of schedule. New car sales manager Dennis Barrera is a wonderful man More

excellent I am very satisfied with the service provided me.I always give prefer to use this location because of their service and excellent attention towards cu I am very satisfied with the service provided me.I always give prefer to use this location because of their service and excellent attention towards customer. More

Excellent Customer Service I needed to have airbags replaced due to a recall. This was my first experience with this dealership. Everyone I worked with, from scheduling the I needed to have airbags replaced due to a recall. This was my first experience with this dealership. Everyone I worked with, from scheduling the appointment to the day of the appointment provided exceptional customer service. Damon went the extra mile by fulfilling my request to have the air pressure checked in my tires and having the batteries changed in my ignition fobs. I was provided a loaner car and the entire experience was effortless on my part. What a joy to work with such a professionally committed group of people at Suburban Toyota of Troy! More

Quick, friendly, on time, great service It is always a good experience at Suburban. Damon is knowledgeable and friendly..the service was delivered as promised, timely and with competence.an It is always a good experience at Suburban. Damon is knowledgeable and friendly..the service was delivered as promised, timely and with competence.and skill. More

The Proper Order It's nice to have the service employees approach the customer (me), instead of having to track them down like a Delta Force K-9. Everyone I saw in the It's nice to have the service employees approach the customer (me), instead of having to track them down like a Delta Force K-9. Everyone I saw in the service area greeted me pleasantly, culminating with Damon Douglas, who made sure that my 2016 Sienna got in and was repaired immediately. I only had time for one chocolate-chip cookie and one coffee (both good). Damon told me to come back if there were any problems, and they would be taken care of. I believe him. More

Another great morning at Suburban Toyota Always a pleasure interacting with everyone in service. Wi-fi in the waiting room makes the morning very productive. And the truck continues to run li Always a pleasure interacting with everyone in service. Wi-fi in the waiting room makes the morning very productive. And the truck continues to run like a champ. Thanks everyone! More

Outstanding The people there are very nice. Service is good. Will always patronize Suburban Toyota of Troy. Ashley found a dollar by my car and gave it to me. The people there are very nice. Service is good. Will always patronize Suburban Toyota of Troy. Ashley found a dollar by my car and gave it to me. She was more than welcome to it. Really do not believe it was mine. More