Suburban Toyota of Troy - Service Center

BECAUSE OF JIM KREGER'S HELP AND ADVISE I HAVE HAD NOTHING BUT COMPLETE SATISFACTION FROM THIS DEALERSHIP; SUBURBAN TOYOTA-SCION. MY RECENT VISIT TO SERVICE WAS AN EXPERIENCE THAT I WILL ALWAYS REMEM NOTHING BUT COMPLETE SATISFACTION FROM THIS DEALERSHIP; SUBURBAN TOYOTA-SCION. MY RECENT VISIT TO SERVICE WAS AN EXPERIENCE THAT I WILL ALWAYS REMEMBER. I APPRECIATE ALL THE HELP FROM SERVICE MGR. JIM KREGER IN TAKING CARE OF MY PROBLEMS. More

I have never experienced this level of professionalism on any Service drive in 20 years. Josh is pro-active, personalable,professional, precise and articulate. Josh is an absolute delite to deal with. He was any Service drive in 20 years. Josh is pro-active, personalable,professional, precise and articulate. Josh is an absolute delite to deal with. He was extremely attentive to my needs and very aware of the importance of my time. He is exceptional at what he does and should absolutley be commended for his amazing work. If I had room for him in my small business I would definitely try to steal him away. I wouldn't go anywhere else. More

UNABLE TO COMMENT ON THE WORK DONE AS I KNOW NOTHING ABOUT THE WORKINGS OF AUTOS REPAIR ETC. HOWEVER, I DO APPRECIATE MR. JIM KREGER IN SERVICE DUE TO HIS HONEST SUGGESTIONS TO ADVISE ME WHEN SOMETHING ABOUT THE WORKINGS OF AUTOS REPAIR ETC. HOWEVER, I DO APPRECIATE MR. JIM KREGER IN SERVICE DUE TO HIS HONEST SUGGESTIONS TO ADVISE ME WHEN SOMETHING SHOULD BE DONE AND MOST IMPORTANTLY HIS FRIENDLINESS AND CARE TO CHECK IF EVERY ITEM REQUESTED HAS BEEN TAKEN CARE OF. More

Have purchased two cars and had multiple routine service visits with this dealer. Highly recommend on all counts. Very helpful in finding the exact right car when purchasing. Supportive throughout the en visits with this dealer. Highly recommend on all counts. Very helpful in finding the exact right car when purchasing. Supportive throughout the entire purchase experience. All service (routine main. -- no problems) calls were prompt, convenient for me and well done. Most recently, my car was in an accident and the dealer went above and beyond throughout the entire repair process. More