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Suburban Toyota of Troy - Service Center

Troy, MI

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184 Reviews

184 Reviews of Suburban Toyota of Troy - Service Center

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December 13, 2009

I've been a customer of suburban toyota for years now and i really like the service department! The appointment peocess makes things easy, friendly staff and quality of repairs! I purchased my vehicle from More

by sambahri
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe in service
December 13, 2009

I had a great experience last month when I visited Suburban Toyota. I needed to get some routine maintenance done on my 2008 Sienna. Joe greeted me almost immediately, and he was very attentive to m More

by medgar227
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Francis
December 12, 2009

MY WIFE AND I WERE IN TOWN FOR THE WEEKEND AND NOTICED THAT WE HAD VERY LOW AIR PRESSURE IN THE BACK TIRES ON MY FORD FIVEHUNDRED, EVEN THOUGH THE DEALER WAS ABOUT TO CLOSE, JOSEPH SERVICED US WITH PROFES More

by optimamz
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph
December 11, 2009

Joseph is very knowledgeable, helpful, and friendly. I believe that he and others at Suburban Toyota are outstanding to work with. I completely trust this dealership to perform high quality work on our c More

by lcooper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Francis
December 11, 2009

I trust suburban toyota for all my car maintenance. They do all of my oil changes and they don't always find "extra" work that needs to be done so I believe they are genuinely interested in my satisfaction More

by Neil Miller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Francis
December 10, 2009

I have given this dealership this rating due to its service department and offering free loaners when your car is in the shop. The service dept is so accomodating. Joseph always explains what is wron More

by pulleyblank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
joseph Francis
December 10, 2009

Excellent service department. Joseph Francis is the reason I only take my car to Suburban for service. He is very friendly, polite, and honest. He always has me in and out on time and is very knowledge More

by biz64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
joseph francis
December 10, 2009

I am very pleased with the assistance I received in the service department. Joseph was extremely professional and helpful. I definitely plan on returning to Suburban Toyota in the future should my vehicl More

by olive706
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph
December 10, 2009

I have always felt that my life and schedule are accommodated. I have been dropped off and picked up from work when my car has been kept for the day for repair, maintenace, etc. And have even left More

by eshaya927
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Francis
December 07, 2009

I have been going to Joseph Francis for the last 7 years for maintenance on my Toyota car. He is the only service person I trust. He is honest, caring and effectively explains the maintenance required on More

by Anonymous525
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Francis
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