184 Reviews of Suburban Toyota of Troy - Service Center
Awesome Service Upon arrival I was immediately greeted & taken care of. The service person examined my tires and determined that one tire had to be replaced. Approxim Upon arrival I was immediately greeted & taken care of. The service person examined my tires and determined that one tire had to be replaced. Approximately 20 minutes later my car was ready. Excellent service as always! More
Everyone was so helpful! Everyone bends over backwards to please! I drove in without an appointment for the 15,000 service and mentioned how dissatisfied I was with the Entu Everyone bends over backwards to please! I drove in without an appointment for the 15,000 service and mentioned how dissatisfied I was with the Entune apps. Steve asked if I would like Apple CarPlay installed in my car and said it would take 2 hours. My car was actually done in 45 minutes. I was also shown how to get Apple Car Play working in my car. More
Pleasant experience The staff is always prepared. Answers any questions. Give you a heads up on any future needs, I.e. future need for tires. The wait is always reasonabl The staff is always prepared. Answers any questions. Give you a heads up on any future needs, I.e. future need for tires. The wait is always reasonable. Cost of service is reasonabke More
Welcomed my 2017 Corolla home I had recently purchased a used 2017 Corolla from another dealership (not Toyota) for my daughter that was in college a few states away. We encounte I had recently purchased a used 2017 Corolla from another dealership (not Toyota) for my daughter that was in college a few states away. We encountered some problems, luckily while my daughter was home for the summer. Ashley took great care of us. Diagnosed the issue, corrected it and provided an overall “health check.” She solidified my confidence in the dealership, so much that I will likely trust them with servicing my Lexus. More
5k Service Tire Rotation Thank you for getting me in and out of service so quickly! Everything was so seemless. Appreciate your dept taking the time to make sure I knew abou Thank you for getting me in and out of service so quickly! Everything was so seemless. Appreciate your dept taking the time to make sure I knew about all the things completed on my Sienna. More
Ashley is great service coordinator Everything is explained in detail, opportunities for discount coupons are made and updates are done well and in a timely fashion and Dennis always sto Everything is explained in detail, opportunities for discount coupons are made and updates are done well and in a timely fashion and Dennis always stops by to see how things are going and staff in reception area keep things fresh and clean. More
Joseph Chartier I have always been treated like a queen when I bring my car in for service. Your staff is very professional and get me in and out in a timely manner. I have always been treated like a queen when I bring my car in for service. Your staff is very professional and get me in and out in a timely manner. More
Excellent Service In the short duration when the service personnel attended to my Prius, they identified issues that I did not report and fixed them on getting my appro In the short duration when the service personnel attended to my Prius, they identified issues that I did not report and fixed them on getting my approval. The specialist was courteous and prompt. More
Great Experience I've been using this dealership for all maintenance and repair, also purchased a new vehicle as well. all employees are very friendly and profession I've been using this dealership for all maintenance and repair, also purchased a new vehicle as well. all employees are very friendly and professional. My favorite place!! More
Recent Service on my 2015 Prius As always, when I bring my vehicle in for maintenance / service, everyone is very friendly, knowledgeable and quick to make sure everything is taken c As always, when I bring my vehicle in for maintenance / service, everyone is very friendly, knowledgeable and quick to make sure everything is taken care of. Best ever!! More