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184 Reviews of Suburban Toyota of Troy - Service Center
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August 13, 2019
Excellent Service I have been coming to this dealership for the past 4 years and they always go above and beyond. Everybody is pleasant and easy to work with. After us I have been coming to this dealership for the past 4 years and they always go above and beyond. Everybody is pleasant and easy to work with. After using other dealerships I really wasn't used to this. More
by chernoalpha
Employees Worked With
Matt Marziali, Alex Dedeyne, Mary Ann McGee
August 10, 2019
Suburban Toyota of Troy Great Service, People & Business Been dealing with this dealership for many years cause love Toyota, love Suburban Collection and specifically Suburban Toyota of Troy. It's a super gr Been dealing with this dealership for many years cause love Toyota, love Suburban Collection and specifically Suburban Toyota of Troy. It's a super great place to do business. Everyone there is nice and treats a customer the way they should be treated. It's a great atmosphere there and makes you want to go there. Thanks to everyone there. More
by Oliver
Employees Worked With
Steve Hough, Mary Ann McGee
August 08, 2019
Finally a service center i can trust i'v beed to other service centers and always felt as all they cared about was billing. Suburban Toyota of Troy seems to really care about the customer i'v beed to other service centers and always felt as all they cared about was billing. Suburban Toyota of Troy seems to really care about the customer and the customer experience. I trust that they are looking out for me and not just trying to up sell me on things i don't need serviced. All the Service Advisors are friendly and ready to help as soon as you walk through the door. More
by Howard12
Employees Worked With
Ashley
August 08, 2019
Consistently great! I've been coming to Suburban Toyota service for years to keep a Tacoma in great shape. MaryAnn and the team are always terrific. Comfortable waiting a I've been coming to Suburban Toyota service for years to keep a Tacoma in great shape. MaryAnn and the team are always terrific. Comfortable waiting area, with WiFi, and coffee, provides quiet, productive time to catch up on business. Thank you, Suburban for putting apparent and obvious thought into the service experience, and MaryAnn for your stellar communication and service knowledge! More
by raysystem
Employees Worked With
Mary Ann McGee
August 08, 2019
Organized, very informative, friendly Been dealing with this dealership for many years cause I love Toyota cars. Dealership place is moderately designed and clean. It has a friendly atmos Been dealing with this dealership for many years cause I love Toyota cars. Dealership place is moderately designed and clean. It has a friendly atmosphere More
by Carsmk
Employees Worked With
Other Employees :
Eugene, Mary Ann McGee, Chris Turcott, Ashly Hagen, Matt Stone
August 06, 2019
Oil change at 30,000 miles . I love the system at suburban Toyota. They really know how to get everything done the right way. Nobody is pushy or obnoxious about what to do. The . I love the system at suburban Toyota. They really know how to get everything done the right way. Nobody is pushy or obnoxious about what to do. The work is always premium and I’m always very happy and the pricing is just right More
by Docfis
Employees Worked With
Mary Ann McGee
August 06, 2019
Service visit Ashley in the service department was very helpful. She was professional, explained clearly what needed to be done to my car and answered my questions Ashley in the service department was very helpful. She was professional, explained clearly what needed to be done to my car and answered my questions in a patient manner. She was on top of things the whole time my car was in service. More
by Noname
Employees Worked With
Ashley in the service department
August 05, 2019
Trouble-free Toyota Service My service representative, Mary Ann, goes above and beyond when it comes to servicing my vehicles. She gives me knowledgeable feedback about any prob My service representative, Mary Ann, goes above and beyond when it comes to servicing my vehicles. She gives me knowledgeable feedback about any problems I may be having with my car, and tips me off to service I may need in the near future. She's more than a service rep, she's a dear friend I have come to know and trust. More
by AEIOU-Y
August 04, 2019
Fault messages on Prius Similar problem a few months earlier required replacement of aux battery. Numerous fault indicators and error codes shared common element of low batt Similar problem a few months earlier required replacement of aux battery. Numerous fault indicators and error codes shared common element of low battery. This problem began in a similar fashion but had a totally different cause, over temp in inverter caused by failed coolant pump. Sean to the time to show me the error codes and explain them. This increased my confidence that the problems were indeed distinct, and, hopefully, now solved More
by whatever
Employees Worked With
Mary Ann McGee, Sean Kowalik
August 04, 2019
Fast and Friendly Prior to this visit I was ready to give up taking my RAV4 to the dealership for service, then I went to Suburban Toyota of Troy. They did such a wonde Prior to this visit I was ready to give up taking my RAV4 to the dealership for service, then I went to Suburban Toyota of Troy. They did such a wonderful job my faith has been restored. Damon was incredibly friendly, the lounge was comfortable, and they were very fast. More
by Jobrien
Employees Worked With
Damon Douglas
