Suburban Toyota of Troy

Suburban Toyota is by far the best car dealer I dealt with here in America and I went to about 20 of them. I was working with Ray Sadler from Sales and Andy Shayota from Finance. Together these two are a with here in America and I went to about 20 of them. I was working with Ray Sadler from Sales and Andy Shayota from Finance. Together these two are an exceptional team. Given the fact that I have absolutely no credit (new in the country) I was rejected by all banks and car dealers to finance a car even with 50% down. Sadler and Shayota would not take no for an answer kind of guys. They worked all day to help me finance my Toyota Camry SE V6 and get me the best possible rate, which when I shared with some of the people I know was told it’s a very competitive rate even if I have an established credit history which I have none. I also didn’t have to put anything close to 50% down. The finance Manager, Andy Shayota, was in office at a Friday night until 8 PM to make this deal happen calling people on their cell phone in the after business hours. Ray Sadler on the other hand not only stayed with me to see this deal come to fruition but also gave me a lift to Alamo car rental in Detroit airport and back to the dealer premises (hour and a half round trip). He was probably back at home by 10pm that night. I did extensive research and I know they hardly made any money on this deal but despite of that they were more than willing to give their all to help me. Now I have a cool Toyota Camry SE V6 and a credit line that would act as the means to establish my credit score in this country, something that was causing me a lot of distress given that no one wanted to deal with me in the first place due to the lack of a credit history. Thank you Suburban Toyota in Troy. Thank you Ray Sadler and Andy Shayota. You made it happen. More

I have purchased both of my Toyotas at Suburban. I also have the serviced at the dealership. Friendliness and thoroughness are very important and the staff delivers each and everytime. Thanks to all at S have the serviced at the dealership. Friendliness and thoroughness are very important and the staff delivers each and everytime. Thanks to all at Suburban Toyota! More

Every one was very friendly, helpful and caring. This was our third car purchase from this dealership and it has always been an excellent experience. Keep up the good work! Kamil has the patience of a was our third car purchase from this dealership and it has always been an excellent experience. Keep up the good work! Kamil has the patience of a saint!!!! I beleive you are lucky to have him! More

I had a great experience at Suburban Toyota-Scion. My salesman Kamil Abdullah was very friendly and helped me find a car with all the features I needed. I love my 2013 Camry SE and will not hesitate to r salesman Kamil Abdullah was very friendly and helped me find a car with all the features I needed. I love my 2013 Camry SE and will not hesitate to refer friends and family that are in the market for for a Toyota or Scion. More

Greg Johns is friendly,helpful and knowledgeable.He makes visits to the service department as painless and pleasant as possible.Great job Greg.You are appreciated. visits to the service department as painless and pleasant as possible.Great job Greg.You are appreciated. More

My overall experienced with Surburban Toyota was good. When I had a question Ray and Andy got the answer for me. I would recommend any one looking for a car to check Surburban in Troy, MI. Keep up the goo When I had a question Ray and Andy got the answer for me. I would recommend any one looking for a car to check Surburban in Troy, MI. Keep up the good work. Thank you, Y. Smith More

This is my 7th car purchased from this dealership. I return because of the people who work at the dealership. Their location is also important. return because of the people who work at the dealership. Their location is also important. More

This was my third lease with Suburban Toyota and I am never disappointed. George is extremely helpful and understanding of my needs and always gets me a super deal. Dennis is very accomodating and help never disappointed. George is extremely helpful and understanding of my needs and always gets me a super deal. Dennis is very accomodating and helpful as well. I will continue to go to Suburban Toyota with my leasing needs and will recommend them to everyone I know. I love my new Camry, as always, and couldn't have asked for more in the way of service and price. More

Both Ray and Andy were very personable and not pushy. Ray (the salesperson) listened to what I wanted, answered all my questions, and went out of his way to make the deal work, negotiating the price and even (the salesperson) listened to what I wanted, answered all my questions, and went out of his way to make the deal work, negotiating the price and even shuttling me to the dealership to sign purchase papers. Andy (the finance manager) explained everything thoroughly and patiently even though it was closing time and another customer had unexpectedly showed up and was waiting to close on her car after mine. I know it was a very long and hectic day for him, so I appreciate the time he spent. The price of the vehicle was fair, and the service was friendly. Better scheduling would have been nice, but the dialogue with Ray and Andy's great sense of humor and passion for his work more than compensated for that mixup. I look forward to driving my Prius and saving on gas! More

I had a monthly payment in mind. Ray and Andy really worked hard to reach my payment. I would recommend these guys for your purchase. worked hard to reach my payment. I would recommend these guys for your purchase. More