Suburban Toyota of Troy

Service that is definitely unsurpassed and unparalleled. I have driven many different cars and have had all those cars serviced throughout the years, however, the service that I receive at Suburban Toyota wi I have driven many different cars and have had all those cars serviced throughout the years, however, the service that I receive at Suburban Toyota with, Greg Johns, and his team are truly unmatched. They go out of their way to go that extra mile to make servicing my car painless. Usually when they give an estimated time of repair, the repair is completed far less than the estimated time given. I trust this service manager and know that he will ensure my car gets serviced properly. I have peace of mind that when my car goes in for service once, it's not going back into the dealer for the same thing again…. this is priceless! More

not a reliable dealership, especially in financial department. The person in financial department who prepared documents added extra things like life insurance, diamond fusion insurance without custom department. The person in financial department who prepared documents added extra things like life insurance, diamond fusion insurance without customer consent. Had a hard time to get hold of them to take off unnecessary charges and finally involved legal help to resolve the issue. Be careful to go through paper work carefully, if you decide to buy from them otherwise they will rip you off. More

I came to the dealership with my mother because they had the car I wanted, a blue Camry. I found the salesman, Guy, to be informative, friendly and no pressure. He was responsive to our needs. The Sales the car I wanted, a blue Camry. I found the salesman, Guy, to be informative, friendly and no pressure. He was responsive to our needs. The Sales Consultant hurried the work along because my mother was very tired. They even sent out for lunch for us while we waited. I would rate this as a top-notch experience and would recommend Suburban Toyota to anyone. More

I bought from this dealer because they had the vehicle I was looking for. My experience with Ray Sadler was great. He was friendly, informative and straight to the point. This I liked because I am also in S was looking for. My experience with Ray Sadler was great. He was friendly, informative and straight to the point. This I liked because I am also in Sales and I conduct myself the same way. Honesty, integrity, straight up, no nonsense. More

From the moment I walked through the door I felt no pressure from either Ray, Scott or Andy even when I said I had to think about the deal. The next day when I decided to purchase the car Scott and And pressure from either Ray, Scott or Andy even when I said I had to think about the deal. The next day when I decided to purchase the car Scott and Andy made it one of the best experiences I have had in a car dealership. I only had to wait approximately 20 minutes for the paperwork to be typed up and my financing approved. Andy got me a great rate and was very helpful and informative during the contract signing. I would definitely purchase another vehicle from these guys! More

Our purchase experience was AWESOME!! My husband and I are very thankful for Ray, Dan, and Andy's assistance. They are truly exceptional at their work!!! are very thankful for Ray, Dan, and Andy's assistance. They are truly exceptional at their work!!! More

The employees and managers of Suburban Toyota of Troy were honest and fair with service and pricing of my newly purchased 2013 Toyota RAV4. I would recommend Suburban Toyota of Troy to a friend! were honest and fair with service and pricing of my newly purchased 2013 Toyota RAV4. I would recommend Suburban Toyota of Troy to a friend! More

Cant say enough about how great Ray and Andy treated my wife and I during our recent purchase of a 2014 Tacoma. Ray communicated with us before and after the sale to make sure any questions we had were an wife and I during our recent purchase of a 2014 Tacoma. Ray communicated with us before and after the sale to make sure any questions we had were answered. Andy did a great job of going through the financials and made the experience a relaxing one that many dealerships could learn from. Regards, Dennis & Sherri Forbes More

Ray and Andy were fantastic!! They were quick to get my approval and were diligent. Ray kept me posted on the loan status. They both have surpassed my high expectations. I can't say thank you enough!! approval and were diligent. Ray kept me posted on the loan status. They both have surpassed my high expectations. I can't say thank you enough!! More