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Suburban Toyota of Troy
Troy, MI
1,191 Reviews
"From your first car to your dream car and everything in between."
Suburban Toyota is the only back to back to back Toyota President's Award winner in Oakland County for the last 3 years. This is an award given to the best dealers in customer satisfaction and retention. Which probably explains why we were the number one volume dealer in Metro Detroit in 2018! This means you can purchase or service with us and be completely confident of the experience you will have. We are a 25 minute drive from anywhere in the metro area and have over 600 new and pre-owned vehicles to choose from. Our motto is "Our Family Serving Yours." Please come by and find out how.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,191 reviews
September 10, 2021
Hands down the best experience finding a new vehicle. From initial contact to driving off the lot, they took care of me and got me the vehicle I wanted. From initial contact to driving off the lot, they took care of me and got me the vehicle I wanted. More
by Cates.patrick
Employees Worked With
Steven Salman, Derrick Walker, Meredith Langton
September 04, 2021
Steven in service is the best service advisor that I have ever worked with. He called me numerous times to update me on my car. A+ Steven and THANK YOU. ever worked with. He called me numerous times to update me on my car. A+ Steven and THANK YOU. More
by tinarspencer
Employees Worked With
Steven Nemeth
September 01, 2021
Melisa Altan was very knowledgeable about the vehicles as well as being highly concerned about helping us to find the correct vehicle to fit our needs. We really enjoyed working with her and we are looking f well as being highly concerned about helping us to find the correct vehicle to fit our needs. We really enjoyed working with her and we are looking forward to seeing her again for our next vehicle, she made the whole car buying experience worthwhile and enjoyable. More
by Robert and Jeneth Ballentine
Employees Worked With
Melisa Leah Altan
August 24, 2021
Super easy experience! We really enjoyed working with Steven. We got the price we wanted and no hidden fees. The high tech signing table was really cool too. Steven. We got the price we wanted and no hidden fees. The high tech signing table was really cool too. More
by Starz783
August 19, 2021
Steve Salman was very courteous, patient and helpful answering many of our questions and concerns. If you are buying a Toyota vehicle, I recommend him strongly. answering many of our questions and concerns. If you are buying a Toyota vehicle, I recommend him strongly. More
by Arazzaquephd
Employees Worked With
Steven Salman
August 08, 2021
Steve helped us get the truck we wanted and we only had to wait a week. Considering the current environment, we were really pleased. He keep up us informed and was very helpful. We love the Tacoma. to wait a week. Considering the current environment, we were really pleased. He keep up us informed and was very helpful. We love the Tacoma. More
by Skerskeclan
Employees Worked With
Steven Salman
August 04, 2021
steve was nice. i am all for saving the environment but copies of documents are helpful for purchases & financing. I am looking through emails, with no luck, finding out what our pymts will be. Finance g copies of documents are helpful for purchases & financing. I am looking through emails, with no luck, finding out what our pymts will be. Finance guys said wait til info comes in mail. not sure if i am missing any important emails. More
by Anne regalski
Employees Worked With
Steven Salman
July 29, 2021
Excellent experience from the minute I connected with sales.Melisa was very professional and personable. She went above and beyond to ensure we were happy sales.Melisa was very professional and personable. She went above and beyond to ensure we were happy More
by Sarris.Paul.40
Employees Worked With
Melisa Leah Altan, Derrick Walker
July 28, 2021
I ordered a 2021 4Runner TRD Pro from Japan in early May, 2021, during the global chip shortage and the vehicle was delivered the last week of July. Suburban was successful in this effort when most other de 2021, during the global chip shortage and the vehicle was delivered the last week of July. Suburban was successful in this effort when most other dealerships throughout the nation were not. Lazer Volaj was assigned to be my point man working on keeping me apprised of build and delivery status. I think he did fabulous job keeping up to date and coordinating all the final delivery arrangements. More
by Epictetus
Employees Worked With
Lazer Volaj, Matt Stone
