Suburban Toyota of Troy

Sales Experience with Leng Huang It was my second time buying a Toyota RAV4 from suburban. In both times Leng Huang was my salesperson. My overall experience with Leng was very pleasa It was my second time buying a Toyota RAV4 from suburban. In both times Leng Huang was my salesperson. My overall experience with Leng was very pleasant. She was professional, very clear and explained the entire process step by step. She was honest, helpful and very friendly. I highly recommend her. Thank you very much Leng More

Bought New SUV Suburban Toyota Sales Representative, Mr. Mike Goltz, helped us buying a new SUV. Mike was friendly and very patient in answering all questions. We vi Suburban Toyota Sales Representative, Mr. Mike Goltz, helped us buying a new SUV. Mike was friendly and very patient in answering all questions. We visited their showroom three times before making our decision. Each time mike was courteous and ensured that all our questions were answered. I highly recommend anyone call Mr.Mike Goltz at Suburban Toyota, Troy, Michigan, for assistance. More

1st Toyota. Impresses with the sales staff & attention. This is the first time buying a Toyota, I found my car on the internet & received a immediate call back, set up an appointed. When I got to the dealer This is the first time buying a Toyota, I found my car on the internet & received a immediate call back, set up an appointed. When I got to the dealer, the car was in the lot with a HOLD sign on it. Nate (salesman) was prompt, courtesy, answer all my question in the dealership & when we took the car for a test drive. They held the car for me, for 2 day. When I wen to sign on the car, I was given a tour of the service area, was shown the car, so I could go over the car one last time. Then I spent about 30 min, with the finance person, who again answered all my question & never pressure my to buy any of the extra services. More

fast and efficient No pressure at all. Fast and efficient. They understand how to make the purchasing process seamless. They were prepared each step of the way. Commu No pressure at all. Fast and efficient. They understand how to make the purchasing process seamless. They were prepared each step of the way. Communicated well, understanding I am very busy and hard to reach. More

The best. Seriously. Just came back home after purchasing a Toyota Sequoia. I can not but stop for a minute, and write about how awesome our experience was. My husband Just came back home after purchasing a Toyota Sequoia. I can not but stop for a minute, and write about how awesome our experience was. My husband and I were shopping for a car a year ago. We were expecting our firstborn, and wanted to upsize. Me being a European (aka a huge fan of Audi and VW), we settled on a VW Touareg. Our experience finding one was a nightmare. After the hokum we've been through, I swore I would never going to a dealership again (you guys, it was THAT BAD). Our baby was born, and not long thereafter we realized the car is too small (we have a black lab, too). When my husband said we need to go shop for cars, AGAIN, I was wondering what did I do wrong in life to deserve being tormented by this. And then we came to Suburban Toyota, and met Sir Guy Mulder:) I don't mean to sound pompous, but he is THE BEST. Very respectful of your time, to the point, not beating around the bush, pleasant and knowledgeable. And, I need to add, the most soothing voice you'd ever hear. We came in, test-drove a couple cars, decided on the size, a new car came in yesterday, we got it today. NOBODY WAS PUSHING US INTO ANYTHING. Just a relaxed, not time-consuming, quality car purchase. Oh, and he did some magic on the price, too:) I would recommend this dealership to anyone in search for a Toyota. And Guy - as a to-go pro. More

Nice price, efficient service Kurt Pierce was very helpful getting me a car. Mike in finance was very efficient with the details and the process went smooth. The car was in great s Kurt Pierce was very helpful getting me a car. Mike in finance was very efficient with the details and the process went smooth. The car was in great shape when I bought it, and the price was the best I found. Love my Camry, which was well inspected before purchase. More

Purchased a Certified Pre-Owned Corolla Like NEW!! Both Dennis Barrera and Kurt Pierce were extremely helpful and perceptive in understanding and listening to my car buying needs. It was very apparent Both Dennis Barrera and Kurt Pierce were extremely helpful and perceptive in understanding and listening to my car buying needs. It was very apparent to this customer of both of their experience, which translated for me in making just the right car purchase for my needs. I would not hesitate to do business with them or with Suburban Toyota of Troy. They are the Taj Mahal of Dealerships as far as I'm concerned !! And a special thanks to Kurt for going the extra mile to make it all smiles for this happy customer !! You ROCK !! More

Great experience and everyone left happy Nathan Ross was such a pleasure to work with. He was dedicated to making out experience at Suburban Toyota-Scion of Troy a positive experience. We wen Nathan Ross was such a pleasure to work with. He was dedicated to making out experience at Suburban Toyota-Scion of Troy a positive experience. We went in looking for a Toyota Corolla and decided to go with the Camry instead. The entire lease process went smoothly and we were out of there in just a matter of a couple of hours. Thank you Nathan for your service. More