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Suburban Toyota of Troy
Troy, MI
1,191 Reviews
"From your first car to your dream car and everything in between."
Suburban Toyota is the only back to back to back Toyota President's Award winner in Oakland County for the last 3 years. This is an award given to the best dealers in customer satisfaction and retention. Which probably explains why we were the number one volume dealer in Metro Detroit in 2018! This means you can purchase or service with us and be completely confident of the experience you will have. We are a 25 minute drive from anywhere in the metro area and have over 600 new and pre-owned vehicles to choose from. Our motto is "Our Family Serving Yours." Please come by and find out how.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,191 reviews
September 09, 2015
Awesome experience I went to Suburban Toyota looking for a new car. I wanted one with great gas mileage and Eugene showed me several of the Prius C and Prius 2 cars that I went to Suburban Toyota looking for a new car. I wanted one with great gas mileage and Eugene showed me several of the Prius C and Prius 2 cars that were on the lot. Since I wasn't going to get financing I had to transfer money. As soon as the money was available, I contacted Eugene to test drive a couple of cars. I picked the model and color and it was so easy. Dennis Barrera helped do the paperwork and explained everything. Once that was done, Eugene helped me set up the computer stuff: Bluetooth, contacts, radio ... More
by Barb Up
September 05, 2015
the best car shopping experience!!!!! This was the most reasurring feeling I had in years!!! Our agent Jay was soo polite and was on top of business despite our bad credit reports!!! I did This was the most reasurring feeling I had in years!!! Our agent Jay was soo polite and was on top of business despite our bad credit reports!!! I didn't believe we standed a chance to get my dream car; but he made it happen and it was like opening a new door, a second chance for us to rebuild our credit. Thank you Jay!!! God Bless Toyota Scion!!!! It feels great!!!!! More
by Hadja Fanta
Employees Worked With
Jay Edwards, Stuart Smith
September 04, 2015
Fast, friendly way to buy a car. Saw the new Prius V online. Set up the purchase on the phone. Came to pick up vehicle and sign paperwork with no problems. Guy Mulder was our salesper Saw the new Prius V online. Set up the purchase on the phone. Came to pick up vehicle and sign paperwork with no problems. Guy Mulder was our salesperson. He was welcoming and personable and he took time to explain the idiosyncrasies of the controls. The waiting room is very pleasant. More
by Lightmonster
Employees Worked With
Guy Mulder, Stuart Smith
August 31, 2015
2015 Toyota Highlander Purchase I went to Suburban Toyota to purchase a 2015 Highlander. I had already been to another dealer and had a price in hand. I met with Kurt Pierce and told I went to Suburban Toyota to purchase a 2015 Highlander. I had already been to another dealer and had a price in hand. I met with Kurt Pierce and told him what we were looking for, but did not tell him I had another dealer's price. Right off the bat, he beat the other dealer's price by about $1,500. No messing around, haggling or games. I really appreciated how simple the process was and how professionally the dealership operates. More
by Agiametta
August 29, 2015
Great Experience! I bought my first car here. The sale representative Kurt Pierce, was very helpful and patient. I had a great experience and i highly recommend him. I bought my first car here. The sale representative Kurt Pierce, was very helpful and patient. I had a great experience and i highly recommend him. More
by Tfirouzi
Employees Worked With
Kurt Pierce
August 27, 2015
He is very helpful. Good customer service and I will definitely recommend this to other people. I will come back if I need another car. Thank you for your service. Good customer service and I will definitely recommend this to other people. I will come back if I need another car. Thank you for your service. More
by Steve1970
Employees Worked With
Mike Talampas, Charlie Chang
August 25, 2015
Excellent Toyota Dealer! Had an excellent experience purchasing my new Toyota 4Runner from Suburban Toyota-Scion of Troy! Mike Goltz and all the team members were outstandin Had an excellent experience purchasing my new Toyota 4Runner from Suburban Toyota-Scion of Troy! Mike Goltz and all the team members were outstanding! My wife and I drove 90 miles to do business with this dealership as opposed to the local dealer. The local dealer dropped the ball when we were shopping with them. Sad day for them. You need to get the Suburban experience! You won't be disappointed! We certainly weren't! Keep up the great work! More
by tommkatt3
Employees Worked With
Paula Stohlman, Mike Talampas, Mike Goltz
August 19, 2015
Eugene was great as was dealership. Everything was as we expected. We followed Eugene from another dealership since we were so satisfied with him...his service and professionalism and Everything was as we expected. We followed Eugene from another dealership since we were so satisfied with him...his service and professionalism and our last purchase. More
by dkr
Employees Worked With
Eugene Ilin
August 13, 2015
great experience my best leasing experience ever. I would strongly recommend Eugene Ilin and Suburban Toyota Scion of Troy. Eugene was patient and helpful.I was out in my best leasing experience ever. I would strongly recommend Eugene Ilin and Suburban Toyota Scion of Troy. Eugene was patient and helpful.I was out in no time. "GREAT JOB" More
by ahron jaffe
Employees Worked With
Eugene Ilin
August 05, 2015
I bought 2008 Grand Cherokee She was great! She drove the vehicle to the dealership from Ann Arbor because she knew that was the vehicle I wanted, Even before paperwork was offic She was great! She drove the vehicle to the dealership from Ann Arbor because she knew that was the vehicle I wanted, Even before paperwork was official. She went above and beyond and in the future I would work with Leong Huang again. She was referred to me by my son and his family are also very happy with their vehicle. I would suggest asking for her personally when you are in the market for your next car. R. McGee More
by robert
Employees Worked With
