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Suburban Toyota of Troy

Troy, MI

4.1
1,191 Reviews
"From your first car to your dream car and everything in between." Suburban Toyota is the only back to back to back Toyota President's Award winner in Oakland County for the last 3 years. This is an award given to the best dealers in customer satisfaction and retention. Which probably explains why we were the number one volume dealer in Metro Detroit in 2018! This means you can purchase or service with us and be completely confident of the experience you will have. We are a 25 minute drive from anywhere in the metro area and have over 600 new and pre-owned vehicles to choose from. Our motto is "Our Family Serving Yours." Please come by and find out how.
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2100 W Maple Rd

Troy, MI

48084

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Showing 1,191 reviews

April 14, 2016

Easy Patient Friendly I was given information that helped me understand the Toyota products. The salesman ( Lazer Volaj ) find the SUV equipped just the way I wanted. The More

by roby
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Volaj , Lazer
Apr 15, 2016 -

Suburban Toyota of Troy responded

Thank you for your feedback! It is great that Lazer could find the vehicle you wanted, at the price you desired! Customer service is our top priority and it's so great he provided that for you. Enjoy your new SUV and we hope to work with you again!

April 03, 2016

Car purchase They were great. Got me exactly what I wanted for an affordable price. Made the whole experience of purchasing a new vehicle very easy and comfortable More

by AG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Ilin
Apr 04, 2016 -

Suburban Toyota of Troy responded

Thank you for the great feedback! We strive to make sure every customer finds the perfect vehicle, at the right price, and provide the best possible service. We're glad to hear your new vehicle and your experience met all of those goals! Enjoy your new vehicle, and we look forward to working with you again!

April 02, 2016

lease of 2016 Prius Lazer was wonderful. He was knowledgeable, professional and efficient. This is the best experience I have had with Suburban Toyota, and fortunately More

by sarah t
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stuart Smith, Lazer Volaj
Apr 04, 2016 -

Suburban Toyota of Troy responded

Sarah, thank you for your feedback! It is great to hear that your experience with Lazer was the best experience you have had with us! We hope to provide you with great customer service again and enjoy your new 2016 Prius!

March 18, 2016

First time buying a car. A good experience! I was hesitated if it better to rent or buy a car. Ms. Leng was very patient in showing all of the options to me, providing each choice's pros and con More

by PandaCid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leng Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2016 -

Suburban Toyota of Troy responded

Thanks for the great feedback! Customer service and satisfaction are always a top priority, and we're glad to hear that you had a positive experience with Leng! Congratulations, and enjoy your first new car! We look forward to working with you when you're ready for your next one, and taking care of all your service needs in between!

March 11, 2016

Smoothest & Quickest deal I found out about Kamil from the previous awesome reviews. This was my 4th lease with Toyota and was the smoothest hassle-free deal ever. He was very More

by Ali
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kamil Abdullah, Stuart Smith
Mar 11, 2016 -

Suburban Toyota of Troy responded

Ali, thanks for the positive feedback! It is so awesome to hear that Kamil was able to provide you with great customer service and an experience to remember. We hope you enjoy your new vehicle and we look forward to working with you again in the future!

February 29, 2016

Great dealership Suburban Toyota at Troy is really great. I am new to the USA and when I spoke to people, they said that generally the car dealers would not provide a More

by rparvath
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Yarbrough, Rob Lyons
Mar 02, 2016 -

Suburban Toyota of Troy responded

Thank you for the feedback! We strive to make sure every customer finds the perfect vehicle, at the right price, and provide the best possible service. We're glad to hear your new vehicle and your experience with Rob and Chris met all of those goals! Enjoy your new vehicle, and we look forward to working with you again!

February 24, 2016

Pretty smooth I went to the dealership to lease a compact vehicle and decided on the Corolla. Leng was the person who showed me the different options and the price More

by AT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leng Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2016 -

Suburban Toyota of Troy responded

We always appreciate positive feedback and we are happy to hear Leng met all of your car shopping needs when you purchased your new Corolla! We look forward to servicing your vehicle and helping you out with the next one!

January 27, 2016

Excellent service at Suburban Toyota While searching online for a Toyota Tundra I received phone calls and emails from five different Toyota dealers in the metro Detroit area. After spea More

by Jo Anne 010916
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Ross, Eugene Ilin
Jan 27, 2016 -

Suburban Toyota of Troy responded

Thank you for sharing your story and for the kind words! :) We promise to keep providing you with great service.

January 25, 2016

A great dealer to purchase a car from, highly recommended! Extremely pleased with my purchase from Suburban Toyota, the service and follow up was and has been fantastic. Very knowledgeable, helpful, and frien More

by EAB3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Talampas, Lazer Volaj
Jan 25, 2016 -

Suburban Toyota of Troy responded

Thanks for the great feedback! Customer service and satisfaction are always a top priority, and we're glad to hear that you had a positive experience with us! Congratulations, and enjoy your new Toyota! We look forward to working with you when you're ready for your next one, and taking care of all your service needs in between!

January 17, 2016

Great place to buy and service a car. Very pleased with the whole sales process. Delighted with new pearl Prius. I have had my two previous Prius (2006, 2009) serviced at Suburban Toyota-S More

by dgp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Talampas, Lazer Volaj
Jan 18, 2016 -

Suburban Toyota of Troy responded

Thank you for your feedback and congrats on your new pearl Prius! We love to hear from returning customers like yourself and we look forward to working with you again in the future!

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