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Suburban Toyota of Troy

Troy, MI

4.1
1,191 Reviews
"From your first car to your dream car and everything in between." Suburban Toyota is the only back to back to back Toyota President's Award winner in Oakland County for the last 3 years. This is an award given to the best dealers in customer satisfaction and retention. Which probably explains why we were the number one volume dealer in Metro Detroit in 2018! This means you can purchase or service with us and be completely confident of the experience you will have. We are a 25 minute drive from anywhere in the metro area and have over 600 new and pre-owned vehicles to choose from. Our motto is "Our Family Serving Yours." Please come by and find out how.
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2100 W Maple Rd

Troy, MI

48084

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Showing 1,191 reviews

June 20, 2016

people are very friendly I had my car engine change for my Toyota Camry 2007. people are very friendly and very much helpful. I am very happy with their service More

by sa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
maryanne mcghee
Jun 22, 2016 -

Suburban Toyota of Troy responded

We sincerely appreciate your positive feedback. In our service departments, we strive to give customers the quickest, cheapest, and most painless experience possible. It’s great to hear that Maryanne was able to turn your 2007 Toyota Camry vehicle troubles into a positive experience. We hope to serve you again for any of your other vehicle maintenance needs.

June 12, 2016

Service of sales associate Leng Huang Leng Huang did an excellent job when I bought my Corolla on June11 2016. Very friendly informative and accommodating..Extremely satisfied with the cus More

by Dollycorolla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leng Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2016 -

Suburban Toyota of Troy responded

We are so happy we were able to make your car buying experience with Leng a pleasurable one. Congratulations on the new Corolla, and we hope to serve you again in the future.

June 10, 2016

It was one of the best experiences we have had buying a car. From the moment we walked in and Lazer introduced himself, he was very friendly, informative and a great listener to what we wanted in a car. We woul More

by Pappas, Jerome80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lazer Volaj
Jun 13, 2016 -

Suburban Toyota of Troy responded

It’s always nice to hear from our customers. We are very happy to hear you were so satisfied with Lazer and your dealership experience. We look forward to serving you again in the future.

June 10, 2016

My Avelon service Suburban Toyota is the first dealership service department that I look forward to visiting. First of all, I want to compliment Matt, the service manag More

by Canadian fan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Marziali
Jun 13, 2016 -

Suburban Toyota of Troy responded

We are happy you had such a great service experience with Matt at our Toyota-Scion dealership. Customer service is our number one priority and we look forward to serving you again in the future.

June 03, 2016

Suburban Toyota Kicks @$$!! I had an amazing experience trading in my 2008 Toyota Tacoma for the new 2016 Tacoma TRD Sport. I love this this truck, it truly is a game changer!! More

by Sean Moglia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Smith
Jun 03, 2016 -

Suburban Toyota of Troy responded

Sean, we are so glad to hear that you had an amazing experience with Eric when trading in your old Tacoma for your new 2016 Tacoma TRD Sport! We hope you continue to love your new vehicle and we look forward to working with you again in the future!

June 01, 2016

made buying my used car a breeze I strongly recommend buying a used car from Suburban Toyota. Garrett Golke, the sales rep made my experience buying a Corolla a pleasant experience. H More

by gussie623
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett Golke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2016 -

Suburban Toyota of Troy responded

We always appreciate positive feedback and we are happy to hear Garrett met all of your car shopping needs when you purchased your Corolla! We look forward to servicing your vehicle and helping you out with the next one!

June 01, 2016

Very Happy Bought a new Highlander on Saturday. After being ignored at another dealership who had the Highlander we wanted to buy. That dealership didn't respond More

by fullcourt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eugene Ilin
Jun 01, 2016 -

Suburban Toyota of Troy responded

We are so happy we were able to make your car buying experience a pleasurable one! Congratulations on the new Highlander and we hope to work with you again in the future!

May 31, 2016

What a great experience! Great experience with this Toyota/Scion dealer, I got my car through Ryan Hennard who was really friendly plus professional and he did a very good job More

by JesusHR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Hennard
Jun 01, 2016 -

Suburban Toyota of Troy responded

Jesus, thank you for the feedback! Customer service is are top priority and we are so pleased to hear that Ryan provided that to you and made sure you were a satisfied customer! We look forward to working with you again in the future, and we hope you're enjoying your new vehicle!

May 30, 2016

Bad customer service. The salesman name Guy Mulder was a good guy helps us out and  tried his best with everything.  But the so called Boss (Scott Tekely) was working wi More

by Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Scott Tekely
May 31, 2016 -

Suburban Toyota of Troy responded

Thank you for the valuable feedback on your recent shopping experience. Our Retail Operations Manager Jeff Kessler will address the situation. Jeff can be reached at (248) 643-8500 or by email at jkessler@suburbancollection.com Thank you!

May 27, 2016

Laser rocks!!!!! We had an amazing experience trading in our obsolete Mercury Mariner for our super sophisticated modern 2016 RAV4 hybrid! It was fair and honest and More

by LuvMyToyota
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Talampas, Lazer Volaj
May 31, 2016 -

Suburban Toyota of Troy responded

Thank you for your feedback and congrats on your new 2016 RAV4 Hybrid! We are so happy to hear that you had an amazing experience with Lazer when trading in your Mariner and purchasing your new Toyota! We hope you continue to love your new vehicle and we look forward to working with you again in the future!

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