Suburban Toyota of Troy

Josh Eastburn is a great guy Josh Eastburn was great to work with. A really kind guy who is straightforward and will help you get the car that you want. I enjoyed working with h Josh Eastburn was great to work with. A really kind guy who is straightforward and will help you get the car that you want. I enjoyed working with him and highly recommend coming to him. More

Over my expectations! I went with my wife to Suburban Toyota Scion in Troy to purchase a Toyota Camry where I met the sale representative Leng. Since then, Ms. Leng was m I went with my wife to Suburban Toyota Scion in Troy to purchase a Toyota Camry where I met the sale representative Leng. Since then, Ms. Leng was my Angel! She did all what she can do to erase all obstacles and ease the process. Everything gone smooth an finally we get the car that we want. Very positive experience. Thank you Leng & Suburban Toyota Scion! More

Amazing to work with My wife and I are a loyal Toyota family. We went to two other dealers before coming to Suburban Toyota and I can say we won't do that again. I was gre My wife and I are a loyal Toyota family. We went to two other dealers before coming to Suburban Toyota and I can say we won't do that again. I was greeted right away by Andrea Ciavarro. She went above and beyond to take care of deal on 2 vehicles for us. It may have been the smoothest car deal experience I have ever been a part of, and again she took care of two deals that day for us. I would recommend her to everyone, you won't be disappointed. More

A Great Day I did not want to part with my 2011 Toyota Avalon Limited, but Ryan made it a very smooth transition for us. After our test drive and then working o I did not want to part with my 2011 Toyota Avalon Limited, but Ryan made it a very smooth transition for us. After our test drive and then working out the prices, we did not have to sit for very long to wait for the loan process. When I turn in my 2013 Toyota Avalon Limited in two years, I sure hope Ryan will be available to help us again. Thank you !!! More

Great Experience We had a great experience purchasing a new SUV with Lazer Volaj. He was friendly, hard-working, and helpful in making our decision on a RAV4. He spe We had a great experience purchasing a new SUV with Lazer Volaj. He was friendly, hard-working, and helpful in making our decision on a RAV4. He spent a lot of time with us on how to use the features in this vehicle as well. He was very patient with detail questions and our "analysis paralysis" as we transition from 20+ years in mini-vans to first-time SUV. Thanks to Suburban Toyota for several test-drives and all the touches that made the process easier. More

Deception Eric Smith gave a initial price of a 2016 RAV4 hibrid as $27000. I told them $26000. Smith told me to come in to the dealership he can will give a "be Eric Smith gave a initial price of a 2016 RAV4 hibrid as $27000. I told them $26000. Smith told me to come in to the dealership he can will give a "better" price. Went to the dealership wasted an hour. Then the his "manager" comes in and said he can't do anything about the price of $27000. I was ready to buy the car that day. Too bad, because of this conning dealership and its employees another unhappy customer. Never ever will go there or recommend them to anyone. More

Excellent Experience I drove by the Dealership last week and decided to stop in as I was planning on trading in my Toyota next month. A few days later I was driving away I drove by the Dealership last week and decided to stop in as I was planning on trading in my Toyota next month. A few days later I was driving away with my brand-new Toyota Camry. Everyone was so wonderful. Ray Sadler, my Sales Consultant, couldn't do enough and with Dennis Barrera's (Sales Manager) help I was presented with an offer that just could not be refused. It was the best experience ever in purchasing a new car. More

Good Experiene I had an excellent experience with Ray Sadler, he was very kind and helpful. He give me a great deal and answers all of my questions. The only thing m I had an excellent experience with Ray Sadler, he was very kind and helpful. He give me a great deal and answers all of my questions. The only thing make me uncomfortable was the Manager Scott Tekely. He was very rude and aggressive during negotiation which make me walk away on first day, because I don't want to talk to that guy anymore. More

Best Ever Dealer Experience I came in for an oil change to my Scion xB and left with a new Scion iM. Leng was very helpful and answered all of my questions and concerns in moving I came in for an oil change to my Scion xB and left with a new Scion iM. Leng was very helpful and answered all of my questions and concerns in moving to a different model from Scion. I am still a bit disappointed that the brand will be absorbed into the Toyota line but Leng has made the transition turn into a new, sporty ride for me. I'm loving this car and it's quite a head-turner, too. Thanks Leng! We'll do it again in 36 months I hope. More

Efficiency and integrity. We had an excellent experience with Ray Sadler, he was very helpful, honest and knowlegeable of his product. In the finance department Mr. Mike Tala We had an excellent experience with Ray Sadler, he was very helpful, honest and knowlegeable of his product. In the finance department Mr. Mike Talampas explained to us the pros and cons of the financing aspect of the transaction. Kudos to both Ray and Mike, you sealed the deal! Keep doing the right thing, God sent blessings to righteous individual. And for the dealership, the facility is well kept, surrounded by courteous and warm personnel, the hospitality was observed. Looking forward for the service department. More