Suburban Toyota of Troy

at least its Christmas. Really nice Toyota dealership for this area. The staff seems to change like the seasons up in the service lane but they have great Master techs that t Really nice Toyota dealership for this area. The staff seems to change like the seasons up in the service lane but they have great Master techs that take good care of my Avalon. Mitchell did great. The only thing that kind of bothered me is there was a service advisor up front, she seemed a little discombobulated, as more overwhelmed and frustrated then eager to offer customer service. Ashley tried to reject my service appt as she stated they were too busy. But mitchell steped up and helped me.out. Merry Christmas. More

knowledgeable, professional, and considerate It was a great pleasure to meet and talk to Demarcalin the other day. He has been extremely nice and helpful with accompanying me throughout my test d It was a great pleasure to meet and talk to Demarcalin the other day. He has been extremely nice and helpful with accompanying me throughout my test drive, explaining all the great features of the car, and answering me all my questions. A great guy to do business with! More

Great Experience Ray knew exactly what I needed when I was looking to buy a Highlander. We went through the lot to be certain my new car had everything I wanted - dow Ray knew exactly what I needed when I was looking to buy a Highlander. We went through the lot to be certain my new car had everything I wanted - down to the stitching on the seats. Ray was very thorough reviewing the options with me - now I have what I was looking for. I would be very happy to recommend Ray to anyone looking to buy a car. More

Awesome service & staff! The buying experience I had with Suburban Toyota was exceptional. From the staff down to the service, I was very much satisfied. Keep up the good wo The buying experience I had with Suburban Toyota was exceptional. From the staff down to the service, I was very much satisfied. Keep up the good work! More

Great Experience The dealership was great. They had a huge selection of Highlanders to choose from. That was the real reason that we selected the dealership. Leng wa The dealership was great. They had a huge selection of Highlanders to choose from. That was the real reason that we selected the dealership. Leng was very prepared and spent alot of time with us. At the end of the day, she and the dealership were prepared to negotiate on price and we were able to make a deal happen. Have only had the Highlander XLE a few days but we love it. Thanks Leng! More

never again Never visit this service department again worst experience ever identify additional repairs needed just started doing them and did not take my time in Never visit this service department again worst experience ever identify additional repairs needed just started doing them and did not take my time into consideration all I wanted was an oil change 6 hours later I finally was able to leave with my vehicle More

Very Attentive Despite thinking that we were going to buy a sedan, we changed our mind at the last minute and bought an SUV. Leng rolled with the punches and helped Despite thinking that we were going to buy a sedan, we changed our mind at the last minute and bought an SUV. Leng rolled with the punches and helped every step of the way. More

Good experience Ray was very professional. Easy to purchase. Knows his product and understands the process. He worked with my son and treated him fairly. Ask for R Ray was very professional. Easy to purchase. Knows his product and understands the process. He worked with my son and treated him fairly. Ask for Ray More

Started with the service department and now I had my grandmothers Toyota RAV4 and although it was a troubled car, the service department was great! They explained everything thouroly and did eve I had my grandmothers Toyota RAV4 and although it was a troubled car, the service department was great! They explained everything thouroly and did everything possible to help any situation. When it was time to get rid of the car, the dealership offered me the best price for my car in cash and I leased a new Camery from Ray Sadler. He gave me an unbeatable price on a lease and I was sold. I do not have a negative thing to say about the dealership or anyone in it. 10/10 More

Enjoyable Buying Experience Lazer was a great salesman and was very knowledgeable in the vehicle I bought. He did not pressure me at all, and went above and beyond so I got the Lazer was a great salesman and was very knowledgeable in the vehicle I bought. He did not pressure me at all, and went above and beyond so I got the best deal possible. More