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Suburban Toyota of Troy

Troy, MI

4.1
1,191 Reviews
"From your first car to your dream car and everything in between." Suburban Toyota is the only back to back to back Toyota President's Award winner in Oakland County for the last 3 years. This is an award given to the best dealers in customer satisfaction and retention. Which probably explains why we were the number one volume dealer in Metro Detroit in 2018! This means you can purchase or service with us and be completely confident of the experience you will have. We are a 25 minute drive from anywhere in the metro area and have over 600 new and pre-owned vehicles to choose from. Our motto is "Our Family Serving Yours." Please come by and find out how.
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2100 W Maple Rd

Troy, MI

48084

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Showing 1,191 reviews

January 31, 2017

Great experience Jon is a good salesman, I never felt rushed, pressured or anything. Thanks Jon, glad I left the other dealer and came to suburban. And thanks to M More

by John Bradley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Talampas, Jon Riley
January 18, 2017

Quick and Professional Had Ray Sadler as my Salesman. He was the man! This was my first car purchase (TRD Off Road Tacoma) and I admit, I was nervous. The whole process ende More

by Matt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Sadler
Jan 20, 2017 -

Suburban Toyota of Troy responded

Matt, we are so glad that you're enjoying your new Tacoma! We look forward to providing all of your vehicle service needs in the future!

January 09, 2017

Excellence!!!! Pure Excellence!! I got exactly what I wanted and the price I wanted. Very happy with the service and attention as well as the hard work I received. I love my vehicle a More

by happycustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2017 -

Suburban Toyota of Troy responded

Congratulations on your first lease with Suburban! It's great to hear that Dennis provided you with an excellent transaction process. We hope to work with you again once your lease is up!

January 07, 2017

Wonderful Experience !!! As a first time Toyota owner I couldn't have been more satisfied with the service offered at the dealership. Leng Huang was very helpful and went all More

by a happy corolla owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leng Huang
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2017 -

Suburban Toyota of Troy responded

Thanks for the positive review! We are glad to hear your service experience with us was nothing short of excellent. We hope to serve you again in the future!

January 04, 2017

Love my car and my sales person Once we came into the dealership, Leng was the first one who saw and introduced herself to us. She took the initiative to greet us and have us as one More

by purplecargirl
Recommend Dealer
Yes
Employees Worked With
Leng Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2017 -

Suburban Toyota of Troy responded

We always appreciate positive feedback and we are happy to hear Leng met all of your car shopping needs when you purchased your new vehicle. We look forward to servicing your vehicle and helping you out with the next one!

January 03, 2017

Phenomenal sales person Leng is someone who could get the things done for you. Very genuine, understands the customer needs and gets the best for them. She worked hard and go More

by ANIROODH SIVARAMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leng Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2017 -

Suburban Toyota of Troy responded

Thanks for the great feedback! Customer service & satisfaction is always a top priority, and we're glad to hear that you had an amazing experience shopping for your new vehicle with Leng! Congratulations, and we hope to serve you again!

January 02, 2017

"Guy Mulder Superior Service" Guy gave the best service I "ever" had! He was professional and knowledgeable about the car industry, and he understood my needs as a working college More

by Lavina Gibbs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Guy Mulder
Jan 02, 2017 -

Suburban Toyota of Troy responded

Lavina, thank you for the great feedback, and congrats on your new Toyota Matrix! We are so happy that you had a positive experience with Guy and we can't wait to work with you again!

December 31, 2016

Very pleasant experience in buying a car The dealership is great. Sales person Ray Sadler was very nice to deal with. He explained every details of the car and made the transaction very smoot More

by GOPAL ROY
Recommend Dealer
Yes
Employees Worked With
Ray Sadler
Jan 02, 2017 -

Suburban Toyota of Troy responded

Congratulations on the new vehicle! We are always happy to hear from satisfied customers such as yourself and we look forward to helping you with the next one!

December 26, 2016

Conner Henry Awesome Service Conner Henry, thank you for your patience in explaining each and every details of cars and options in buying car. Good Service. Awesome Service. More

by Ashok
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Connor Jeney
Jan 02, 2017 -

Suburban Toyota of Troy responded

Thank you for your great feedback!

December 21, 2016

Excellent Service- Above & Beyond! Great Experience Above & Beyond - Betty & Tamara Reynolds The dealership was great. Our saleswoman, Leng was very prepared and went out of her wa More

by Tamara807
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leng Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2016 -

Suburban Toyota of Troy responded

Betty and Tamara, thanks for the great feedback! We are so pleased to hear that Leng went above and beyond to make your car buying experience so positive and enjoyable. Enjoy your new vehicle and we can't wait to work with you again next time you stop in!

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