Suburban Toyota of Troy
Troy, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Positvely informative and successful Suburban is a great number of dealerships covering all kinds of vehicles. I bought my Toyota 4Runner at their Troy Michigan facility. By chance I met Suburban is a great number of dealerships covering all kinds of vehicles. I bought my Toyota 4Runner at their Troy Michigan facility. By chance I met Leng Huang as she was parking a vehicle in front of the dealership. She is eager to do well, and thus please her customers. Once you know her beneath all of that excellent sales "woman" ship, is an amazing intellect, but she never imposes it upon you. Why ? You come first and perhaps then the deal to buy a vehicle comes next. She has her priorities in order so she can be successful, but can only be successful, if you are successful in your buying experience. She completely get's that. No it is not a chicken and egg thing its logic and the possibilities of success for first her customers and eventually her to make the deal that motivate ]s Leng Huang. . So I would recommend her to anyone if looking for a Toyota new and/or previously owned. More
It was a very good experience Enjoyed working with Ray very pleasant sales person The service department working with Matt went out of his way to try to satisfy me Thanks Enjoyed working with Ray very pleasant sales person The service department working with Matt went out of his way to try to satisfy me Thanks More
Very Polite and Efficient! Ray Sadler was very polite and attentive. He explained the features of the car patiently and in detail. The place is clean and comfortable too. Ray Sadler was very polite and attentive. He explained the features of the car patiently and in detail. The place is clean and comfortable too. More
Ray Sadler was polite, prompt and efficient Ray Sadler was ready to help us, took his time explaining and was ready when he said he was going to be ready. He is reliable and made sure we unders Ray Sadler was ready to help us, took his time explaining and was ready when he said he was going to be ready. He is reliable and made sure we understood everything about the car before we drove off. I feel confident recommending Ray to anyone who is looking for a car. More
Excellent experience in every way Taken care of promptly at appointment time, friendly, courteous people in all departments, including sales, service and financial. Clean, comfortable Taken care of promptly at appointment time, friendly, courteous people in all departments, including sales, service and financial. Clean, comfortable environment, too. Our salesman Ray Sadler was most attentive to our needs in selecting the best Toyota for us! He is very informed about Toyotas and was able to answer every question we had without hesitation! We have purchased many vehicles over the years and he is by far the best salesman we have ever had! We will certainly recommend Ray to our friends and family! More
Highly Recommended! My search for my very first car to own was really amazing with Suburban Toyota in Troy. We were dealing with Lazer who was very nice, friendly and pro My search for my very first car to own was really amazing with Suburban Toyota in Troy. We were dealing with Lazer who was very nice, friendly and professional. I was so undecided on what car to get, Lazer went beyond his post giving us advices and knowledgeable options to help us find the best right car for me. He even brought us to the lot to see the different RAV4 trims and showed us their differences, and the test drives which i know my siblings enjoyed most (^o^) I really appreciate Lazer for being so patient and understanding throughout the whole process. On top of that they gave me a real awesome deal too! I got over $1000 discount and they took care of my previous honda lease car's excess mileage fee and remaining balance, not to mention the 0.0% financing offer they have now(Rav4s)! I purchased the RAV4 SE first but then a day later I decided to just go for the limited and these people handled me very professionally. Thank you much!!! I'm very happy and love my new suv! Highly recommended! Awesome people, pleasant place and real good cars! More
The best employee if Suburban Very nice experience with Leng Huang. She is professional and lovely. I do like to talk with her. She gives me a lot of suggestions. After 2 hours eff Very nice experience with Leng Huang. She is professional and lovely. I do like to talk with her. She gives me a lot of suggestions. After 2 hours efforts, I got the car I love. Also, she speaks Chinese. Excellent service, excellent communicate. More
Excellent experience in every way!! Three years ago I leased a 2014 Corolla from Toyota and worked with Leng Huang. This was my first experience with Toyota and I was thrilled!! Leng was Three years ago I leased a 2014 Corolla from Toyota and worked with Leng Huang. This was my first experience with Toyota and I was thrilled!! Leng was very professional, warm and helpful, and went out of her way to make this good experience for me. After 3 years of leasing my car, I returned to see Leng about purchasing the car and again, she did an outstanding job of helping me. Leng is a wonderful salesperson!! More
Excellent and Quick Process Ray Sadler is a really knowledgeable agent. He guided me very well. Even about the warranty. This was my first time buying. I just wanted to have anot Ray Sadler is a really knowledgeable agent. He guided me very well. Even about the warranty. This was my first time buying. I just wanted to have another go for the APR and do it with some other bank but they provided me with a good rate. It is not ideal but a good rate. The manager told me that you can always refinance your auto loan. So I would try to do it in 6 Months as I have a good credit score and with Auto history putting Cherry on the cake I will be getting my desired rate. The finance manager was very friendly also and I felt confident in doing deal with Ray and Stu. I just bought the vehicle and I hope I have made a good deal. More
Very Professional Everybody was extremely polite and professional and treated my wife & I with respect. Our Salesman Ray Sadler, and the finance manager Stewart were am Everybody was extremely polite and professional and treated my wife & I with respect. Our Salesman Ray Sadler, and the finance manager Stewart were among the best there! Extremely friendly and personable. On the other side, however, one manager (couldn't ID from photos below) was severely criticizing Leng Huang and while he wasn't yelling, he gave her a dressing down that she should never, NEVER have to take, just for parking a car in the wrong place. I felt so bad for her!!! To take this sort of an xxx Chewing, in public, in front of customers must've been humiliating! His actions were extremely unprofessional, I don't care where she parked a car!!! More