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Suburban Toyota of Troy
Troy, MI
1,191 Reviews
"From your first car to your dream car and everything in between."
Suburban Toyota is the only back to back to back Toyota President's Award winner in Oakland County for the last 3 years. This is an award given to the best dealers in customer satisfaction and retention. Which probably explains why we were the number one volume dealer in Metro Detroit in 2018! This means you can purchase or service with us and be completely confident of the experience you will have. We are a 25 minute drive from anywhere in the metro area and have over 600 new and pre-owned vehicles to choose from. Our motto is "Our Family Serving Yours." Please come by and find out how.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,191 reviews
January 15, 2018
Leng Huang Makes This Dealership Stand Above the Rest I am always leary of car dealerships and sales persons. I usually feel manipulated and like my time was wasted. However, I felt none of that working w I am always leary of car dealerships and sales persons. I usually feel manipulated and like my time was wasted. However, I felt none of that working with Leng. She was inviting from the start, friendly, generous of spirit, and efficient. Leng is a true professional and it was a pleasure working with her. I would recommend Leng in the highest of respects- she made my leasing experience feel safe and successful. Thank you, Leng! More
by ShannonK
Employees Worked With
January 12, 2018
Great dealership with top-notch employees Our salesperson was Ray Sadler and he was knowledgeable, informative and had great follow-up. We'd definitely work with him again!! We purchased a 2 Our salesperson was Ray Sadler and he was knowledgeable, informative and had great follow-up. We'd definitely work with him again!! We purchased a 2018 Tundra. More
by Kathy McD
January 08, 2018
Great place to buy a awesome quality vehicle. Connor Made my buying experience super awesome quick fast & no BS!!! even after the sale was Final we noticed a chip in the windshield & he had it han Connor Made my buying experience super awesome quick fast & no BS!!! even after the sale was Final we noticed a chip in the windshield & he had it handled quickly 💨 After dealing with many dealerships and salesman throughout my life Connor & Suburban Toyota Definitely rank at the top of my list.... A-1 service More
by Stevenzepke
Employees Worked With
Connor Jeney
January 05, 2018
Praise for a good Sales Person, Ray Sadler Ray was the epitome of what a Salesperson should be; informative, knowledgeable and friendly. He was so helpful in completing a new lease for our com Ray was the epitome of what a Salesperson should be; informative, knowledgeable and friendly. He was so helpful in completing a new lease for our company. He was able to assist in getting all the required paperwork done in a timely manner and made everything seem easy! Pam Coultis for Hagco, Inc. More
by hagopian
Employees Worked With
Ray Sadler
January 05, 2018
At ease.........stressless!!!! A place one must DEFINITELY make a stop at, in one's car search. BE SURE TO ASK FOR MARTY............the guy who will allow you to decide on what you A place one must DEFINITELY make a stop at, in one's car search. BE SURE TO ASK FOR MARTY............the guy who will allow you to decide on what you want. More
by Toyota forever
Employees Worked With
Martin Allos
January 03, 2018
Excellent service! Mr. Volaj is an excellent salesman. He took his time to explain the car functions and answer any questions or concerns that I had. This is a great pla Mr. Volaj is an excellent salesman. He took his time to explain the car functions and answer any questions or concerns that I had. This is a great place to go. More
by Susan
Employees Worked With
Lazer Volaj
December 30, 2017
Melissa was AWESOME Melisa was very helpful and informative. Mike worked really hard to get the finance paperwork filled out quickly so I could make my other appointment Melisa was very helpful and informative. Mike worked really hard to get the finance paperwork filled out quickly so I could make my other appointment. More
by Greaterwill
Employees Worked With
Mike Talampas, Melisa Leah Altan
December 28, 2017
Great service! We were very pleased and satisfied for the service we received from our salesman. He'd listened to us and gave us what we asked for. We will definite We were very pleased and satisfied for the service we received from our salesman. He'd listened to us and gave us what we asked for. We will definitely go back there! More
by John Yang
Employees Worked With
Mike Talampas, Lazer Volaj
December 27, 2017
Exceptionally great services This is my first experience with Toyota and I'm certainly impressed! Ray Sadler's vast knowledge of the Camry's features compared to the other vehicl This is my first experience with Toyota and I'm certainly impressed! Ray Sadler's vast knowledge of the Camry's features compared to the other vehicles I was considering is outstanding and his communication skills were clear and easy for me to understand. I liked that he looked and concentrated on me even though my husband came with me to help, he focused on my questions. He gave me all the time I needed explaining and showing all the new features, very patient and kind when going over some things two and three times. I've never had such an exceptional person selling me an automobile he's even called a few times to make sure I was doing okay driving it and using the many new features.. Thank you for having such an incredible person on your staff. Logen Romain, Business Manager was very thorough and professional dealing with the financial transactions. All in all the whole experience was the best I've ever had so my hat's off to Toyota. More
by Pearl
Employees Worked With
Ray Sadler
December 24, 2017
Suburban Toyota is the Best! I just bought my fourth Corolla from Suburban Toyota, and there's a reason I've been buying and driving Corollas from Suburban for the past twenty-fiv I just bought my fourth Corolla from Suburban Toyota, and there's a reason I've been buying and driving Corollas from Suburban for the past twenty-five years. The cars and the service are the best! I especially appreciate Joe "JC" Chartier, the sales and leasing consultant who assisted me with my last two purchases. He is professional, personable, and really knows his cars. For this most recent purchase when I was under a time crunch, JC went above and beyond to make the buying process go quickly and smoothly. Plus, he's fun to work with! More
by M. Mitchell
Employees Worked With
Joe Chartier
