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Suburban Toyota of Troy
Troy, MI
1,191 Reviews
"From your first car to your dream car and everything in between."
Suburban Toyota is the only back to back to back Toyota President's Award winner in Oakland County for the last 3 years. This is an award given to the best dealers in customer satisfaction and retention. Which probably explains why we were the number one volume dealer in Metro Detroit in 2018! This means you can purchase or service with us and be completely confident of the experience you will have. We are a 25 minute drive from anywhere in the metro area and have over 600 new and pre-owned vehicles to choose from. Our motto is "Our Family Serving Yours." Please come by and find out how.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,191 reviews
February 13, 2018
Recommended a Great Car for a New Driver Leng really helped us find a car for my teenage daughter who is driving for the first time. She was really patient and passionate about helping us. Sh Leng really helped us find a car for my teenage daughter who is driving for the first time. She was really patient and passionate about helping us. She knew we were in a hurry so she rushed to get things done quickly even when we told her it was alright. Would definitely recommend her! More
by Yyy123
Employees Worked With
February 10, 2018
Ask for Marty I haven’t bought a car in 9 years because of my experience with car salesmen. It feels so good that 9 years later after trying out 3 different dealers I haven’t bought a car in 9 years because of my experience with car salesmen. It feels so good that 9 years later after trying out 3 different dealerships and 4 different salesmen I finally found a honest, knowledgeable, fast and helpful car salesman. Marty provided excellent customer service and was willing to negotiate with me. Ask for Marty you’ll enjoy his service and get a good deal on your car. Logen the Finance Manager was great too. More
by CamilleB
Employees Worked With
Logen Romain, Martin Allos
February 09, 2018
2018 Toyota 4Runner Went in to look at the new 4Runner without an appointment, left after a couple hours with a new 2018 4Runner! Ray made the whole experience easy and p Went in to look at the new 4Runner without an appointment, left after a couple hours with a new 2018 4Runner! Ray made the whole experience easy and pleasant. He accommodated all our requests regarding what we were looking for in the vehicle. Logen in the financing department made the purchase very simple and painless too. This was, by far, the best car buying experience I've ever had! More
by MVT
Employees Worked With
Ray Sadler, Logen Romain
February 08, 2018
Friendly, Helpful, and Accommodating Ray S was very helpful, knowledgeable and friendly. We arrived without an appointment but was accommodated and able to test drive a Highlander and For Ray S was very helpful, knowledgeable and friendly. We arrived without an appointment but was accommodated and able to test drive a Highlander and Forerunner. The dealership was clean and location was convenient. Our experience was great from walking through the door to driving away in my new car. I would highly recommend Ray, Logan, and this dealership for your next ride. Jeanette T More
by JT
Employees Worked With
Ray Sadler, Logen Romain
February 03, 2018
Awesome day at the toyota dealership. The sales staff was very friendly. Melisa had great knowledge of the vehicle I purchased and was very helpful. I would absolutely refer any friends The sales staff was very friendly. Melisa had great knowledge of the vehicle I purchased and was very helpful. I would absolutely refer any friends or family to this dealership. More
by Mikey
Employees Worked With
Melisa Leah Altan
January 31, 2018
Marty was the best ever! We have been buying Toyotas since the 1980s and our experience with Marty was the most positive ever. We know that Marty works for Toyota and is all a We have been buying Toyotas since the 1980s and our experience with Marty was the most positive ever. We know that Marty works for Toyota and is all about putting food on the table for his family, but we felt that he was working for US. He was very caring. We were tremendously impressed with his competence, enthusiasm and willingness to be helpful in every way possible. Thumbs up all the way for Marty! More
by John Schumacher
Employees Worked With
Mike Talampas, Martin Allos
January 31, 2018
I got what I was looking for I. Was looking for a car to use as my daily commuter. I wanted good gas mileage and comfort. Peggy at Suburban Toyota listened and understood. She fou I. Was looking for a car to use as my daily commuter. I wanted good gas mileage and comfort. Peggy at Suburban Toyota listened and understood. She found me a Prius that fit the bill. The car wasn’t there when I made my initial visit. She called me when she got the right one. The car is perfect! More
by John Van
Employees Worked With
Margaret (Peggy) Beattie, Logen Romain
January 30, 2018
Very Helpful Andrea was very helpful and welcoming. She was willing to help us look at several of the same model cars in different colors. She was knowledgeable Andrea was very helpful and welcoming. She was willing to help us look at several of the same model cars in different colors. She was knowledgeable about the different models and if she didn't know something was able to quickly find out that information. She also contacted me after the sale because I left some items in the trade in vehicle. Other dealerships have not been so helpful. Being concerned about me after the sale was complete shows they don't view customers as customers, but rather people they can help. More
by BPatton
Employees Worked With
Mike Talampas, Andrea Ciavarro
January 30, 2018
Andrea ciavarro sales rep When I went to the Toyota dealership in troy I had a excellent experience dealing with Andrea and her knowledge of the vehicles that I was interested When I went to the Toyota dealership in troy I had a excellent experience dealing with Andrea and her knowledge of the vehicles that I was interested in. I would highly recommend Andrea when coming to this dealership. The troy Toyota dealership is top notch and highly recommend to anyone interested in a Toyota! More
by Jim Hudgins
Employees Worked With
Andrea Ciavarro
January 30, 2018
Great experience, Thank you Marty! We had a great experience at Suburban Toyota. We bought a new Tacoma. Marty, our Sales rep, was welcoming, high energy, positive and respectful - no We had a great experience at Suburban Toyota. We bought a new Tacoma. Marty, our Sales rep, was welcoming, high energy, positive and respectful - no pressure. Awesome! Michael, Finance rep, also did a great job! He was thorough and lightening fast when responding to an email I sent him. I've had my toyota for over 10 years... can't seem to let her go. When I'm ready, I'll be coming back here for another. Excellent customer service! ~ Jen and Shawn Miller More
by meymiller
Employees Worked With
Mike Talampas, Martin Allos
