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Suburban Toyota of Troy
Troy, MI
1,191 Reviews
"From your first car to your dream car and everything in between."
Suburban Toyota is the only back to back to back Toyota President's Award winner in Oakland County for the last 3 years. This is an award given to the best dealers in customer satisfaction and retention. Which probably explains why we were the number one volume dealer in Metro Detroit in 2018! This means you can purchase or service with us and be completely confident of the experience you will have. We are a 25 minute drive from anywhere in the metro area and have over 600 new and pre-owned vehicles to choose from. Our motto is "Our Family Serving Yours." Please come by and find out how.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,191 reviews
March 14, 2018
Excellent by all means. What a pleasant experience!!! Andrea Ciavarro was the best salesperson I have encountered by far in this process of trying to buy my car. She sat m What a pleasant experience!!! Andrea Ciavarro was the best salesperson I have encountered by far in this process of trying to buy my car. She sat me down and found me exactly what I wanted! She made the whole process flow smoothly and I felt like I barely had to lift a finger. I am grateful that this Toyota dealership in Troy has employed such great people. I am very very happy with my new car. More
by Francisco
Employees Worked With
Andrea Ciavarro
March 14, 2018
A Positive Experience Andrea was extremely helpful and accommodating without pressuring me. We did some negotiating, and I felt like my point of view was considered, and t Andrea was extremely helpful and accommodating without pressuring me. We did some negotiating, and I felt like my point of view was considered, and that I was treated fairly. This is the third Toyota from this dealership, so I keep coming back! More
by catlover
Employees Worked With
Andrea Ciavarro
March 12, 2018
Perfect used truck Went from here to buy a used truck. Logen made the deal fast and easy. He got me every thing I needed and was very friendly and experienced with getti Went from here to buy a used truck. Logen made the deal fast and easy. He got me every thing I needed and was very friendly and experienced with getting the paper work done More
by Gilbert.
Employees Worked With
Logen Romain
March 10, 2018
Amaizing Experience and Service As soon as I arrive to the dealership I felt as in home, kind person, Andrea is amazing best seller person I have met before only thing to say is a bi As soon as I arrive to the dealership I felt as in home, kind person, Andrea is amazing best seller person I have met before only thing to say is a big THANK YOU More
by JorgeLepe73
Employees Worked With
Andrea Ciavarro
March 10, 2018
Great Experience Andrea was low pressure, amenable, and very client oriented. We we're able to work out pricing agreeable to both of us. If you are looking for a nic Andrea was low pressure, amenable, and very client oriented. We we're able to work out pricing agreeable to both of us. If you are looking for a nice car buying experience, she's your lady. More
by Petey
Employees Worked With
Andrea Ciavarro
March 05, 2018
Fantastic dealership Great customer service. From the beginning to the end. Very happy with my experience with financing to the signing of ownership. Always transparent Great customer service. From the beginning to the end. Very happy with my experience with financing to the signing of ownership. Always transparent with everything. More
by Carolyn
Employees Worked With
Lazer Volaj, Logen Romain
March 03, 2018
Great overall experience Andrea Ciavarro is an incredible sales consultant. Terrific personality, knows the product, knows how to take care of the client, and makes the experi Andrea Ciavarro is an incredible sales consultant. Terrific personality, knows the product, knows how to take care of the client, and makes the experience as smooth and pleasant as possible. And very fun and exciting. I have referred several friends and associates to her. She has great energy. Nothing is too much for her. PS She way cuter than in her picture. More
by KathleenE
Employees Worked With
Andrea Ciavarro
March 02, 2018
Understanding, Competent Professional Mary Ann has been outstanding in listening to my automotive concerns and recommending service based on my needs and my budget. I don't shop anywhere Mary Ann has been outstanding in listening to my automotive concerns and recommending service based on my needs and my budget. I don't shop anywhere else for automotive sales, service, or parts. Suburban Toyota has it all! More
by JerryC
February 28, 2018
Amazing People! I just drove home my new vehicle, with a giant smile on my face! Everything went smoothly and every person I interacted with at this dealership was po I just drove home my new vehicle, with a giant smile on my face! Everything went smoothly and every person I interacted with at this dealership was polite and friendly. I had a disastrous day yesterday but I couldn’t be more pleased today. I didnt feel pressured or rushed to make any decisions. They answered any questions I had and were thorough with explaining everything. Andrea and Dennis were so incredibly helpful and personable. Thank you so much!!!!! 😊 More
by LHXmom
Employees Worked With
Other Employees :
Mike Talampas, Andrea Ciavarro, Mary Ann McGee
February 27, 2018
Toyota Corolla Excellent job all by dealership. Very professional and focused. Salesman was ultra service oriented and I was extremely impressed w finance department Excellent job all by dealership. Very professional and focused. Salesman was ultra service oriented and I was extremely impressed w finance department taking all hassle out complex process. The product is awesome and I see it as long term investment as quality is so high the car should last a very long time. More
by M2mwow
