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Suburban Toyota of Troy

Troy, MI

4.1
1,191 Reviews
"From your first car to your dream car and everything in between." Suburban Toyota is the only back to back to back Toyota President's Award winner in Oakland County for the last 3 years. This is an award given to the best dealers in customer satisfaction and retention. Which probably explains why we were the number one volume dealer in Metro Detroit in 2018! This means you can purchase or service with us and be completely confident of the experience you will have. We are a 25 minute drive from anywhere in the metro area and have over 600 new and pre-owned vehicles to choose from. Our motto is "Our Family Serving Yours." Please come by and find out how.
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2100 W Maple Rd

Troy, MI

48084

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Showing 1,191 reviews

July 17, 2019

Stefan is an ALLSTAR Stefan did a phenomenal job assisting me with the purchase of my car. He answered every question I had and made the whole process simple. I will conti More

by Csnow96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stefan Sackett
Jul 19, 2019 -

Suburban Toyota of Troy responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Suburban Toyota!

July 17, 2019

Best experience ever!!! I purchased a 2015 Charger from a Stefan Sackett not too long ago. Not only did he make the experience stress free, he was super friendly and helped o More

by JDeP1992
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stefan Sackett
Jul 19, 2019 -

Suburban Toyota of Troy responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 16, 2019

Easiest process ever! Stefan Sackett at Suburban Toyota set me up. He made my lease trade in process so easy and hooked me up with a sweet new 2019 Toyota RAV 4 at the best More

by lmeado
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Gottschalk, Logen Romain, Stefan Sackett, Chris Shade
Jul 17, 2019 -

Suburban Toyota of Troy responded

We are very happy we could provide you with a positive experience!

July 12, 2019

I worked with the best person at suburban Toyota I had an old 1998 Camry with over 200,000 miles on it and knew it was time for a newer car. I contacted Suburban and Stefan Sackett got in touch with More

by Chicopee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Logen Romain, Stefan Sackett
Jul 17, 2019 -

Suburban Toyota of Troy responded

Hi Chicopee, thank you for taking the time to leave a review for us at Suburban Toyota. We're happy we could meet your expectations!

July 10, 2019

Great dealership in both sales & service! Happy to say this is the 4th car I have bought at this dealership. Been a customer since 1999. Three Camry's and now a new RAV4! Lazer Volaj was ve More

by cb50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lazer Volaj, Logen Romain
Jul 17, 2019 -

Suburban Toyota of Troy responded

Thank you for sharing your positive experience! Thank you so much again for your feedback! We hope you have a great day!

July 09, 2019

Very good experience. This is the second car I bought with salesman Lazer. He is exceptionally helpful and accommodating and knowledgeable. He knows it all and is cheerful More

by Linda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lazer Volaj, Logen Romain
Jul 10, 2019 -

Suburban Toyota of Troy responded

Hi Linda, thank you so much for your positive comments about Suburban Toyota!

July 08, 2019

Melisa was excellent :) Melisa, explained in detail all of my new vehicle features and her explanation was easy to understand. Melisa is a real asset to Suburban Toyota. More

by Pursuit 2860
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Gottschalk, Logen Romain, Melisa Leah Altan
Jul 10, 2019 -

Suburban Toyota of Troy responded

Hi! We're so happy we were able to help you out!

June 29, 2019

GARRETT GOLKE is THE MAN! Mr. Garrett Golke, at Suburban Toyota of Troy, was the most patient, positive and congenial person I’ve ever encountered in the car biz, and almost an More

by MotownMinivan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett Golke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Taylor, Finance
Jul 02, 2019 -

Suburban Toyota of Troy responded

Hi! We're so happy we were able to help you out!

June 28, 2019

Wonderful customer service Would highly recommend this dealership. Sales associate Peggy was excellent. The entire team was very accommodating to having a 1yr old walking around More

by MichiganNewB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Tekely, Margaret (Peggy) Beattie, Matt Stone
June 28, 2019

Question about a repair As long loyal coustomer that I have come to this location. I came two days ago to do an oil change and with Sean Kowalik. Everything went well, he tol More

by Paula
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sean Kowalik
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