Suburban Toyota of Troy
Troy, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Stefan is an ALLSTAR Stefan did a phenomenal job assisting me with the purchase of my car. He answered every question I had and made the whole process simple. I will conti Stefan did a phenomenal job assisting me with the purchase of my car. He answered every question I had and made the whole process simple. I will continue to use Stefan for my vehicle needs. More
Best experience ever!!! I purchased a 2015 Charger from a Stefan Sackett not too long ago. Not only did he make the experience stress free, he was super friendly and helped o I purchased a 2015 Charger from a Stefan Sackett not too long ago. Not only did he make the experience stress free, he was super friendly and helped out in any way he could! I’ll definitely be visiting him again in the future for my next purchase. If you want the best customer service and experience buying a car (which can be rough), I recommend going to see Stefan as he will make sure all of your needs are met and more! More
Easiest process ever! Stefan Sackett at Suburban Toyota set me up. He made my lease trade in process so easy and hooked me up with a sweet new 2019 Toyota RAV 4 at the best Stefan Sackett at Suburban Toyota set me up. He made my lease trade in process so easy and hooked me up with a sweet new 2019 Toyota RAV 4 at the best price around. He was so patient with me and dealt with all of my concerns in a timely fashion. He’s really professional and you can tell that he always has the customer’s best interest in mind. If you want the best experience possible, choose Stefan at Suburban Toyota of Troy! He’s the best there is, hands down! More
I worked with the best person at suburban Toyota I had an old 1998 Camry with over 200,000 miles on it and knew it was time for a newer car. I contacted Suburban and Stefan Sackett got in touch with I had an old 1998 Camry with over 200,000 miles on it and knew it was time for a newer car. I contacted Suburban and Stefan Sackett got in touch with me and was so patient with my questions and concerns through the entire process of selecting another preowned Camry that fits my needs, at this time in my life, just perfectly. Stefan took the time to go over the entire process , patiently explaining all the details and answering all my questions. He coordinated things with my lender and my insurance company and within a few hours of arriving at the dealership, I was driving home in a lovely Camry. I cannot say enough good about Stefan and the other staff at Suburban. Because of my experience, even though I usually go to my local mechanic for service, I will have my service done at Suburban. More
Great dealership in both sales & service! Happy to say this is the 4th car I have bought at this dealership. Been a customer since 1999. Three Camry's and now a new RAV4! Lazer Volaj was ve Happy to say this is the 4th car I have bought at this dealership. Been a customer since 1999. Three Camry's and now a new RAV4! Lazer Volaj was very helpful in helping me in my decision to move into the RAV4. He was very patient during my several visits to the dealership. Very professional. Logen Romain did a great job explaining all the options available during lease signing. He made the experience very easy for me. More
Very good experience. This is the second car I bought with salesman Lazer. He is exceptionally helpful and accommodating and knowledgeable. He knows it all and is cheerful This is the second car I bought with salesman Lazer. He is exceptionally helpful and accommodating and knowledgeable. He knows it all and is cheerfully patient and eager to please. More
Melisa was excellent :) Melisa, explained in detail all of my new vehicle features and her explanation was easy to understand. Melisa is a real asset to Suburban Toyota. Melisa, explained in detail all of my new vehicle features and her explanation was easy to understand. Melisa is a real asset to Suburban Toyota. More
GARRETT GOLKE is THE MAN! Mr. Garrett Golke, at Suburban Toyota of Troy, was the most patient, positive and congenial person I’ve ever encountered in the car biz, and almost an Mr. Garrett Golke, at Suburban Toyota of Troy, was the most patient, positive and congenial person I’ve ever encountered in the car biz, and almost anywhere else for that matter! Can’t recommend him highly enough; if there’s a way, he’ll find it!! More
Wonderful customer service Would highly recommend this dealership. Sales associate Peggy was excellent. The entire team was very accommodating to having a 1yr old walking around Would highly recommend this dealership. Sales associate Peggy was excellent. The entire team was very accommodating to having a 1yr old walking around their showroom to entertain himself. More
Question about a repair As long loyal coustomer that I have come to this location. I came two days ago to do an oil change and with Sean Kowalik. Everything went well, he tol As long loyal coustomer that I have come to this location. I came two days ago to do an oil change and with Sean Kowalik. Everything went well, he told me my radiator is leaking. I said ok thank you and I’ll need to think about it. Today I called the customer service and wanted to get more detailed information about the radiator leak. I asked if this is the radiator concerning the compressor/engine....if the antifreeze was leaking when they did the test..??? The customer service lady didn’t understand what I was asking and when I asked to talk to Sean he was answering my question in a very rude tone. As if I’m stupid/ talking in nonsense and I should know what is the radiator. I always dealt with Mary Ann and never had this problem, even if I don’t know what are the parts of my car needs fixing and any details I wanted...she replies in a very appropriate and decent way. More