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Suburban Toyota of Troy
Troy, MI
1,191 Reviews
"From your first car to your dream car and everything in between."
Suburban Toyota is the only back to back to back Toyota President's Award winner in Oakland County for the last 3 years. This is an award given to the best dealers in customer satisfaction and retention. Which probably explains why we were the number one volume dealer in Metro Detroit in 2018! This means you can purchase or service with us and be completely confident of the experience you will have. We are a 25 minute drive from anywhere in the metro area and have over 600 new and pre-owned vehicles to choose from. Our motto is "Our Family Serving Yours." Please come by and find out how.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,191 reviews
July 24, 2019
I would never buy a car anywhere else! “JC” John Chartier was my Sales Person. He was professional and knowledgeable. Chris Shade, The GSM was excellent. The new car sales manager, everyone “JC” John Chartier was my Sales Person. He was professional and knowledgeable. Chris Shade, The GSM was excellent. The new car sales manager, everyone treated.me like gold. Logan got me a great interest rate. More
by Deb Cleary
Employees Worked With
Other Employees :
Scott Tekely, Logen Romain, Chris Shade, Joe Chartier
July 23, 2019
Wonderful experience! JC was the best salesman that I have ever had the pleasure of working with. He genuinely listened to my needs and wants and found the perfect car for JC was the best salesman that I have ever had the pleasure of working with. He genuinely listened to my needs and wants and found the perfect car for me. He was a huge help during the entire process and answered all of my questions quickly and clearly. I love my car so much and I will definitely be coming back to see him when my daughter turns 16. More
by Megc889
Employees Worked With
Joe Chartier
July 23, 2019
Fantastic experience Stefan understood my needs and also help facilitate a great deal on my trade-in. After the sale he helped me through the warranty process. Stefan understood my needs and also help facilitate a great deal on my trade-in. After the sale he helped me through the warranty process. More
by Cableman
Employees Worked With
Stefan Sackett
July 22, 2019
Good dealership! Really nice dealership! I really enjoyed the service i got here. They were able to help me find a car that i could take home and be happy with! Really nice dealership! I really enjoyed the service i got here. They were able to help me find a car that i could take home and be happy with! More
by Adrador
Employees Worked With
Joe Chartier
July 22, 2019
Ashley is great service coordinator Everything is explained in detail, opportunities for discount coupons are made and updates are done well and in a timely fashion and Dennis always sto Everything is explained in detail, opportunities for discount coupons are made and updates are done well and in a timely fashion and Dennis always stops by to see how things are going and staff in reception area keep things fresh and clean. More
by Fabian1281
Employees Worked With
Ashley Elsalman
July 22, 2019
Joseph Chartier I have always been treated like a queen when I bring my car in for service. Your staff is very professional and get me in and out in a timely manner. I have always been treated like a queen when I bring my car in for service. Your staff is very professional and get me in and out in a timely manner. More
by Joanna
Employees Worked With
Matt Marziali, Joe Chartier
July 22, 2019
Excellent An overall great experience. Our Leasing Consultant was acommodating,knowledgeable, professional and friendly. Office was great I would recommend this An overall great experience. Our Leasing Consultant was acommodating,knowledgeable, professional and friendly. Office was great I would recommend this dealership to family and friends More
by Cargguy guy
Employees Worked With
Guy Mulder
July 22, 2019
5k Service Tire Rotation Thank you for getting me in and out of service so quickly! Everything was so seemless. Appreciate your dept taking the time to make sure I knew abou Thank you for getting me in and out of service so quickly! Everything was so seemless. Appreciate your dept taking the time to make sure I knew about all the things completed on my Sienna. More
by abussom
Employees Worked With
Matt Marziali, Alex Ramin
July 22, 2019
Wonderful and very helpful This dealership was very friendly and super helpful in trying to find a solution to help me with my needs. Joe Chatrier was very nice and easy to talk This dealership was very friendly and super helpful in trying to find a solution to help me with my needs. Joe Chatrier was very nice and easy to talk to. He was also very knowledgeable which made the experience way better. More
by Cpatterson
Employees Worked With
Joe Chartier
July 22, 2019
Easy and streamlined deal I traded in a 2 door jeep for a 4 door jeep. It went smoothly and I would recommend this dealership to others. JC and Chris were awesome tI'll deal I traded in a 2 door jeep for a 4 door jeep. It went smoothly and I would recommend this dealership to others. JC and Chris were awesome tI'll deal with More
by Jeepguy1223
Employees Worked With
Chris Shade, Joe Chartier
