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Suburban Toyota of Troy

Troy, MI

4.1
1,191 Reviews
"From your first car to your dream car and everything in between." Suburban Toyota is the only back to back to back Toyota President's Award winner in Oakland County for the last 3 years. This is an award given to the best dealers in customer satisfaction and retention. Which probably explains why we were the number one volume dealer in Metro Detroit in 2018! This means you can purchase or service with us and be completely confident of the experience you will have. We are a 25 minute drive from anywhere in the metro area and have over 600 new and pre-owned vehicles to choose from. Our motto is "Our Family Serving Yours." Please come by and find out how.
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2100 W Maple Rd

Troy, MI

48084

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Showing 1,191 reviews

August 17, 2019

Great! Great experience with Peggy. She made the sale so easy and absolutely no pressure. I haven't purchased a car in over 10 years, and she was a pleasur More

by ktcarat13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Tekely, Margaret (Peggy) Beattie, Logen Romain
Aug 22, 2019 -

Suburban Toyota of Troy responded

We appreciate your positive review about your recent experience with us!

August 16, 2019

Good service Great professional service. From check in where work to be explained. Follow up explaining conditions. Reasonable pricing. Friendly treatment. Pl More

by BH614511
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Elsalman
Aug 22, 2019 -

Suburban Toyota of Troy responded

Hi, thank you so much for your positive comments about Suburban Toyota!

August 16, 2019

Great Sales Department Have had great experiences in both the new and used car sales departments, Sales people are friendly and helpful. I am a Toyota fan anyway so it’s not More

by PoonamK
Recommend Dealer
Yes
Employees Worked With
Joe Chartier
Aug 22, 2019 -

Suburban Toyota of Troy responded

Hi, thank you so much for your positive comments about Suburban Toyota!

August 16, 2019

Great experience at Toyota Suburban of Troy Lazer was extremely prompt in responding to us and answered all of our questions thoroughly. He was extremely helpful in guiding us through the proce More

by Awl86
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lazer Volaj, Logen Romain
Aug 22, 2019 -

Suburban Toyota of Troy responded

We're glad you had such a wonderful experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 15, 2019

Suburban Collection Toyota Lazer Volaj found our 2019 Rav4 Advenure & we had it home within 3 days. Dealership services have earned our respect and referrals from Sales to Servi More

by GBrown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neal, Lazer Volaj, Logen Romain, Chris Shade
Aug 22, 2019 -

Suburban Toyota of Troy responded

Hi Gbrown, thank you so much for your positive comments about Suburban Toyota!

August 15, 2019

Service call Ashley is knowledgeable and always helpful. She works with you to solve any problems you may have. I am very satisfied with the service I have receive More

by Crested mom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Elsalman, Assistant Service Manager
Aug 22, 2019 -

Suburban Toyota of Troy responded

Your satisfaction is our top priority. Thanks again for taking the time to leave us this information about your recent visit. Take care!

August 15, 2019

Friendly and helpful staff. Very accommodating! JC was very inviting from the get go. I never felt pressured and he gave me plenty of space. He trusted me and let me be in control but was always the More

by Adam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Chartier
Aug 22, 2019 -

Suburban Toyota of Troy responded

Adam, thank you for your kind review; we are happy to pass along your comments to the team here at Suburban Toyota!

August 14, 2019

Great service, always polite and knowledgeable. I have purchased cars at this dealership twice and have serviced many vehicles here. George is a great salesman and good fellow. I will buy cars fro More

by Bob the Driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Varughese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Damon
Aug 23, 2019 -

Suburban Toyota of Troy responded

Bob, we are so happy to read such a great review about Suburban Toyota!

August 14, 2019

My problem with the blue tooth module in the Prius Suburban toyota of Troy took care of my problem with the blue tooth module. They found the problem and replace my radio. The Golling service departm More

by Madison H. Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Nemeth 30221
Aug 16, 2019 -

Suburban Toyota of Troy responded

Hi Madison H. Bill! We're so happy we were able to help you out!

August 13, 2019

Chris was good. Went in looking for a car, one hour later, purchased another one. Chris was very helpful and professional, no push. He quickly figured out what I was More

by Firstf150
Recommend Dealer
Yes
Employees Worked With
Scott Tekely, Chris Yarbrough
Aug 16, 2019 -

Suburban Toyota of Troy responded

Thank you for your kind words and this wonderful review!

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