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Suburban Toyota of Troy

Troy, MI

4.1
1,191 Reviews
"From your first car to your dream car and everything in between." Suburban Toyota is the only back to back to back Toyota President's Award winner in Oakland County for the last 3 years. This is an award given to the best dealers in customer satisfaction and retention. Which probably explains why we were the number one volume dealer in Metro Detroit in 2018! This means you can purchase or service with us and be completely confident of the experience you will have. We are a 25 minute drive from anywhere in the metro area and have over 600 new and pre-owned vehicles to choose from. Our motto is "Our Family Serving Yours." Please come by and find out how.
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2100 W Maple Rd

Troy, MI

48084

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Showing 1,191 reviews

August 26, 2019

Very pleasant Peggy was so helpful showing me different cars until she found one that was exactly what I wanted. I would recommend her and do recommend her to all m More

by Fat head
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Margaret (Peggy) Beattie, Logen Romain
Aug 31, 2019 -

Suburban Toyota of Troy responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 26, 2019

Excellent service at Toyota Dealership Always friendly, efficient, concise, on time, fully understandable explanations. I am always pleased with the service I receive at Suburban Toyota. I More

by Cynthia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Guy Mulder, Mary Ann McGee
Aug 31, 2019 -

Suburban Toyota of Troy responded

Cynthia, we are so happy to read such a great review about Suburban Toyota!

August 25, 2019

Troy Toyota the right place to buy your Toyota I had the best experience at Troy Toyota. Stefan, my sales person, was such a professional and maybe my buying experience so enjoyable and stress free More

by McNeill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Logen Romain, Logen Romain, Stefan Sackett
Aug 31, 2019 -

Suburban Toyota of Troy responded

Mcneill, thank you for your kind review; we are happy to pass along your comments to the team here at Suburban Toyota!

August 25, 2019

The best experience buying a car! Love my Rav4!! Best sales consultant ever Leng Huang!! and Toyota Troy Team!! Miss Leng Huang helped me thru all the process exceeding my expectations More

by Dianasar91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leng Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logen Romain
Sep 01, 2019 -

Suburban Toyota of Troy responded

Hello, we appreciate you taking the time to leave us this feedback. We hope to be of service to you again in the future. Best wishes, Suburban Toyota

August 23, 2019

Great salesperson! Stefan was awesome. He really helped me choose the kind of vehicle I wanted and was patient with me when it came to finally closing the deal. More

by Pk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stefan Sackett
Aug 31, 2019 -

Suburban Toyota of Troy responded

Pk, we are glad we could help! Thanks again for taking the time to leave us this information about your recent visit. Take care!

August 23, 2019

I like how they come to Service us. We really appreciated their business and patient and kindness, especially understanding ours time that we needed to get back home to be on time for More

by povyang04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Yarbrough, Matt Stone
Aug 31, 2019 -

Suburban Toyota of Troy responded

Thank you for sharing your positive experience! We hope to be of service to you again in the future. Best wishes, Suburban Toyota

August 23, 2019

Great Relations, kind of long waits JC was amazing to deal with. He was kind and knowledgable about the cars I was buying. My 2 main issues were just waiting around a lot, I do however More

by Dan7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Chartier, Matt Stone
Aug 31, 2019 -

Suburban Toyota of Troy responded

Dan, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Best wishes, Suburban Toyota

August 22, 2019

Great service and a great price. Lazer was extremely helpful and not pushy. He worked to get me the price I wanted to pay and everything was done very quickly and correctly. Great sal More

by Price shopper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lazer Volaj, Matt Stone
Aug 31, 2019 -

Suburban Toyota of Troy responded

We really appreciate your feedback! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 22, 2019

great service Every time I step into Suburban Toyota at Maple Road I get first class experience. The team is really great. I love that they inform you after your vi More

by ErikL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hough, Chris Shade
Aug 31, 2019 -

Suburban Toyota of Troy responded

Erikl, we're glad you had such a wonderful experience with us!

August 22, 2019

Great customer service! I would like to commend my Service Advisor ( Steven Nemeth ) for his outstanding customer service skills and professionalism., His attention to detail More

by SJD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Nemeth
Aug 31, 2019 -

Suburban Toyota of Troy responded

Sjd, we are very happy we could provide you with a positive experience! We can't wait to see you again, have a great day.

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