Suburban Toyota of Troy

I had a wonderful experience at suburban Toyota of Troy purchasing a new Camry ,very helpful staff and great service. Thanks for great help . purchasing a new Camry ,very helpful staff and great service. Thanks for great help . More

Read this review you will be very glad you did How can you be such trash to leave out a discount that someone qualifies for that means you don't care about your customers And how can you say bumper to you be such trash to leave out a discount that someone qualifies for that means you don't care about your customers And how can you say bumper to bumper even potholes is covered when selling warranty then when I have pot hole damage "pot holes is like the only thin excluded". So the only thing they pointed out to me happened to actually be excluded and they splinter it out as a selling point because Michigan as a lot of pot holes I should be super mad but luckily I make insane money, if you can't afford to waste money or be swindled out of a few thousand go to a different dealership Also the owner of this business is CONSTANTLY disputing reviews so it probably has a 1 star average in reality and many people don't know their review was removed and never put it back up. I caught it though. More

Steve was extremely helpful when I came into check out the vehicle and throughout the whole process. I was really happy with the vehicle and was glad its from Suburban Toyota of Troy the vehicle and throughout the whole process. I was really happy with the vehicle and was glad its from Suburban Toyota of Troy More

Everyone was extremely friendly, and took care of my needs. Would definitely recommend and thanks for everything! needs. Would definitely recommend and thanks for everything! More

You brace yourself going into a car dealer. You envision sociopathic sharks coming at you, sizing you up, focused only on the money they can make off of you. You think to yourself, with few ca You envision sociopathic sharks coming at you, sizing you up, focused only on the money they can make off of you. You think to yourself, with few cars to sell, What Do Salespeople do all day? Practice lying. So, You Prepare mentally for the oncoming “pushy salesperson,” And then… It doesn't happen! Instead, you get friendly person named JC who doesn't try to “push” extras on you, who really looks out for you. I went to countless dealerships who wanted me to pay beyond sticker. This didn’t happen with JC. I put my faith and trust in JC and followed his recommendations (helped me navigate buying a car during this insane chip shortage time) and was able to purchase a brand new Camry Hybrid. Trust me, Ask for JC, he is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service and he know his stuff.I have owned 62 cars and dealt with many car salesperson and dealerships, so when I tell you that JC is the easiest and most positive Salesperson I have ever worked with, you can take that to the bank. I was in and out in 1 hour. JC was efficient but also made sure that everything was covered, not to mention he is a spiffy dresser. I have now purchased two vehicles from him, and will purchase more from him in the future. Thanks JC More

Dealership sales representative was very helpful and got us into a vehicle very quickly and was great with the trade in vehicle. us into a vehicle very quickly and was great with the trade in vehicle. More

The folks at Suburban Toyota in Troy were friendly, easy-going, knowledgeable, and efficient. We appreciated the fact that they kept an eye open for the vehicle that we were seeking and called us imme easy-going, knowledgeable, and efficient. We appreciated the fact that they kept an eye open for the vehicle that we were seeking and called us immediately when an opportunity to purchase that vehicle became apparent. Steve Salman was gracious and went the extra mile to sit in the vehicle with us to explain the various features, and he also helped us to connect our phones and to download helpful apps--both before and after the sale was complete. Kelvin Toma, the finance guy, was patient and thorough in explaining the different options, not only in regard to warranty and "aftermarket" choices but also in terms of financing the purchase. Altogether, this was a comfortable and beneficial interaction--we are thrilled with our new car, and especially grateful that Steve Salman and the Suburban team put in the effort to find a vehicle for us quickly during a time when car-buying is not seen as being particularly easy. More

Steven was great to work with. He was able to locate exactly what I was looking for in a vehicle. Steven and Derrick answered all of my questions and made the process very smooth. He was able to locate exactly what I was looking for in a vehicle. Steven and Derrick answered all of my questions and made the process very smooth. More

So happy to be able to get the car that I wanted! Steven was amazing!😍 Steven was amazing!😍 More

What a delight to bring my cars to Suburban Toyota of Troy. All of the service providers are top-notch but we have a special appreciation when we connect with Mary Ann. She really is friendly, pleasant a Troy. All of the service providers are top-notch but we have a special appreciation when we connect with Mary Ann. She really is friendly, pleasant and absolutely knows her automotive stuff. We always feel like we are taking good care of our cars but trust that we are getting done just what needs to be done. We never feel that fear that one can feel at a car shop that might be dishonest or taking advantage. Not here. Not with Mary Ann. Thanks! More