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Suburban Toyota of Troy
Troy, MI
1,191 Reviews
"From your first car to your dream car and everything in between."
Suburban Toyota is the only back to back to back Toyota President's Award winner in Oakland County for the last 3 years. This is an award given to the best dealers in customer satisfaction and retention. Which probably explains why we were the number one volume dealer in Metro Detroit in 2018! This means you can purchase or service with us and be completely confident of the experience you will have. We are a 25 minute drive from anywhere in the metro area and have over 600 new and pre-owned vehicles to choose from. Our motto is "Our Family Serving Yours." Please come by and find out how.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,191 reviews
December 28, 2022
George helped us find our Sienna, process was easy, price was fair and he advocated on our behalf. was fair and he advocated on our behalf. More
by Kevin W
Employees Worked With
October 20, 2022
Meredith contacts you back LIGHTNING FAST. Super friendly, super helpful, incredibly informative. 10/10 would highly recommend. Give this lady a raise. <3 Super friendly, super helpful, incredibly informative. 10/10 would highly recommend. Give this lady a raise. <3 More
by jen4k2
Employees Worked With
Meredith Langton
August 25, 2022
Peggy Beattie was very patient with me as I looked at multiple vehicles. Thanks Peggy! My experience at Suburban Toyota of Troy (STT) was great EXCEPT they would NOT work with my credit union (Dort Feder multiple vehicles. Thanks Peggy! My experience at Suburban Toyota of Troy (STT) was great EXCEPT they would NOT work with my credit union (Dort Federal) on financing. Instead, I got stuck with Wells Fargo and their terrible, 4.89%, interest rate. My car cost $23,500, my credit score is 775 and I put $10,000 down. That interest rate is a sham. I’ll be refinancing with my credit union at 1.99%. :) More
by amoreyrn
Employees Worked With
Margaret (Peggy) Beattie, Derrick Walker
August 20, 2022
Garrett is awesome. I am currently waiting for him to find a new Rav4 for me. I am currently waiting for him to find a new Rav4 for me. More
by windywallace
Employees Worked With
July 22, 2022
Lazer was very attentive and worked hard to get me a Tacoma that would meet my needs. Unfortunately, no vehicles were coming in that would work for me. This isn't the fault of Lazer, and I would go back Tacoma that would meet my needs. Unfortunately, no vehicles were coming in that would work for me. This isn't the fault of Lazer, and I would go back to work with him again. More
by SebastianKwiatkowski
Employees Worked With
Lazer Volaj
July 22, 2022
Love the service at Suburban Toyota. I have been taking my former car there for the past 7 years and just purchased a new Rav4 from them. Lazer helped me every step of the way and kept m I have been taking my former car there for the past 7 years and just purchased a new Rav4 from them. Lazer helped me every step of the way and kept me updated on when my car was estimated to come in. Lazer was phenomenal with my constant asking if my car came in yet. Darius was great as well and made the paperwork process so quick and easy. More
by hankboy96
April 17, 2022
I inquired about vehicle, never got back to me. Then emailed me I hope u had a good experience and all questions answered. Lol I responded back, no one answered my question actually. Their respons Then emailed me I hope u had a good experience and all questions answered. Lol I responded back, no one answered my question actually. Their response was ok, we’ll inform management “ Then crickets More
by Herzigregina
Employees Worked With
Tonya Sheets?
March 28, 2022
Great experience with Steven @ Suburban Toyota getting into a new 2022 RAV-4. Throughout the ordering process up until the car was ready to pick up, Steven kept me updated on the status and helped me make into a new 2022 RAV-4. Throughout the ordering process up until the car was ready to pick up, Steven kept me updated on the status and helped me make the best decisions when it came to wrapping up my previous lease & trade-in. I was impressed at how quick and painless the signing process was, and I absolutely love the new car. 5 star experience all around!!! Will definitely be coming back to Suburban Toyota and Steven for future vehicles. More
by Daniel Stein
