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Suburban Toyota of Troy
Troy, MI
1,191 Reviews
"From your first car to your dream car and everything in between."
Suburban Toyota is the only back to back to back Toyota President's Award winner in Oakland County for the last 3 years. This is an award given to the best dealers in customer satisfaction and retention. Which probably explains why we were the number one volume dealer in Metro Detroit in 2018! This means you can purchase or service with us and be completely confident of the experience you will have. We are a 25 minute drive from anywhere in the metro area and have over 600 new and pre-owned vehicles to choose from. Our motto is "Our Family Serving Yours." Please come by and find out how.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,191 reviews
February 04, 2020
Always a great experience! Mary Ann is so helpful and I feel comfortable in this dealership. The work is done right and in a pretty reasonable length of time. Mary Ann is so helpful and I feel comfortable in this dealership. The work is done right and in a pretty reasonable length of time. More
by Carol E.
Employees Worked With
Mary Ann McGee
February 03, 2020
Excellent as always Took truck in for a recall on the frame and also 4x4 routine maintenance. As always easy drop off and they supplied me with a loner because they were Took truck in for a recall on the frame and also 4x4 routine maintenance. As always easy drop off and they supplied me with a loner because they were going to keep it for a few days. They did the service quickly. More
by chernoalpha
Employees Worked With
Mary Ann McGee
February 01, 2020
Very good service experience A service advisor greeted me as soon as I pulled in. My service was completed in an hour (airbag recall) and my other concern was investigated. Since A service advisor greeted me as soon as I pulled in. My service was completed in an hour (airbag recall) and my other concern was investigated. Since no check engine light had come on and the starting issue could not be duplicated, the service technician was unable to find anything wrong. My service advisor was honest about this and I happily went home. So far no repeat of the issue. This is the best dealership/repair facility in my experience. More
by Alley
Employees Worked With
Ashley, Elsalman
February 01, 2020
great service much better than fox keep giving service better than fox continue to treat people better than fox put people first and not second like fo service much better than fox keep giving service better than fox continue to treat people better than fox put people first and not second like fox More
by jpmjd
Employees Worked With
Damon
February 01, 2020
it was good My oil change was finished in an hour. the waiting room was comfortable. there was coffee and popcorn. I will bring my car back when I need an oil cha My oil change was finished in an hour. the waiting room was comfortable. there was coffee and popcorn. I will bring my car back when I need an oil change. More
by Matt M
Employees Worked With
Other Employees :
Steven in the service dept., Mary Ann McGee
January 31, 2020
JC was very helpful when I had to purchase another vehicle. This was the first time I have ever bought a car by myself.. with the help of my son and J C.. thank you! vehicle. This was the first time I have ever bought a car by myself.. with the help of my son and J C.. thank you! More
by Lenda Fox
Employees Worked With
Joe Chartier
January 31, 2020
Vinnie was very knowledgeable and helpful in the purchase of my new Camry. He was easy to deal with and made my car-buying experience wonderful! of my new Camry. He was easy to deal with and made my car-buying experience wonderful! More
by Linda842
Employees Worked With
Vinnie Szerlag
January 29, 2020
just an oil change - Oil change service I would recommend this dealership because of the convenience, size and snacks in showroom. Customer employees are always pleasa Oil change service I would recommend this dealership because of the convenience, size and snacks in showroom. Customer employees are always pleasant, polite and informational :) More
by pthornton7726
Employees Worked With
Mary Ann McGee
January 29, 2020
Helpful & Efficient Communication with the dealership was great. I need a part and have it installed and Jim (in Parts) Sean (service) coordinated it all. Couldn't be e Communication with the dealership was great. I need a part and have it installed and Jim (in Parts) Sean (service) coordinated it all. Couldn't be easier or happier. Good job guys. More
by BPT
January 27, 2020
Communication with the dealership was great. Purchasing the car was easy. Was able to test drive the car I was interested in multiple times. Would recommend. the car was easy. Was able to test drive the car I was interested in multiple times. Would recommend. More
by lugerada
Employees Worked With
Matt Traylor
