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Suburban Toyota of Troy
Troy, MI
1,191 Reviews
"From your first car to your dream car and everything in between."
Suburban Toyota is the only back to back to back Toyota President's Award winner in Oakland County for the last 3 years. This is an award given to the best dealers in customer satisfaction and retention. Which probably explains why we were the number one volume dealer in Metro Detroit in 2018! This means you can purchase or service with us and be completely confident of the experience you will have. We are a 25 minute drive from anywhere in the metro area and have over 600 new and pre-owned vehicles to choose from. Our motto is "Our Family Serving Yours." Please come by and find out how.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,191 reviews
March 20, 2020
Leng was extremely helpful Came in for a test drive and was greeted by Leng. She was so helpful and patient. She answered all my questions and helped me get a good price. Came in for a test drive and was greeted by Leng. She was so helpful and patient. She answered all my questions and helped me get a good price. More
by Rebecca
Employees Worked With
March 20, 2020
JC was outstanding. This was my 17 year old’s first purchase and he was the perfect person to help her make the choice! He was honest, thoughtful, and knowledgeable. purchase and he was the perfect person to help her make the choice! He was honest, thoughtful, and knowledgeable. More
by maryagmcinnes
March 18, 2020
After looking at several makes of cars, we went to Toyota of Troy and was greeted in the lot by Melisa Altan. She was friendly, helpful, and knew not only everything about the car we were considering but als of Troy and was greeted in the lot by Melisa Altan. She was friendly, helpful, and knew not only everything about the car we were considering but also the competition we had looked at previously before coming to her dealership. In our follow up phone calls and emails, she was attentive and prompt. I would recommend working with Melisa and Suburban Toyota. More
by Karen
Employees Worked With
Melisa Altan, Logen Romain, Matt Stone
March 14, 2020
Leng was very helpful for helping me get the best price Leng was a very friendly sales adviser who helped me talk to her managers to get me the best price available when I found a separate deal that was at Leng was a very friendly sales adviser who helped me talk to her managers to get me the best price available when I found a separate deal that was at a lower price. However, Leng worked with me to help me get the best price possible while not compromising on the packages that I wanted in the car. I will recommend her to anyone looking for a Toyota in the Greater Detroit area. More
by wthor
Employees Worked With
March 13, 2020
The guys at Suburban Toyota in Troy are fantastic! This was the second purchase I made with them. They were amazing the first time and this time they went the extra step to make sure I was buying the right was the second purchase I made with them. They were amazing the first time and this time they went the extra step to make sure I was buying the right car for me. More
by BrittCS
March 12, 2020
I contacted suburban Troy looking for quotes and Melisa quickly reached out to me. She was extremely professional and listened to what I needed. She worked fast and got me in and out with zero headaches. quickly reached out to me. She was extremely professional and listened to what I needed. She worked fast and got me in and out with zero headaches. I hate dealing with two places; cell phone stores and car dealerships. However, this was a great experience for me. For my next car I will definitely come back. If you need a new car, you should absolutely add Melisa at suburban Troy Toyota to your list. More
by Evan.m.donahue
Employees Worked With
Melisa Leah Altan
March 10, 2020
Fantastic Experience at Suburban Toyota Lazer was great to work with. He was extremely accomodating and did whatever needed to be done to make this deal happen. Very happy with my new 4Runne Lazer was great to work with. He was extremely accomodating and did whatever needed to be done to make this deal happen. Very happy with my new 4Runner Lease! More
by ryfisher2001
Employees Worked With
Lazer Volaj
March 09, 2020
EXCELLENT TEAM AT TOYOTA! JC was patient and very informative! He gave me the best car at my price range! I would 100% recommend him to other buyers ESPECIALLY first time buyers! Kristen was on their informative! He gave me the best car at my price range! I would 100% recommend him to other buyers ESPECIALLY first time buyers! Kristen was on their online team and she did a wonderful job of sending me GREAT choices of cars in my price range. She has great customer service skills and she's personable. SHE'S AMAZING and I wouldn't have gone up there without her encouragement! GIVE HER A RAISE TOYOTA! Kelvin did my financing and explained everything VERY well! He also paired me with great warranties and customized my plan to fit my needs perfectly! MaryAnn is in the service department, she was friendly and very knowledgeable about Toyota vehicles. GO THERE AND SEE JC YOU WILL NOT REGRET IT! I will be using this team for my future purchases thank you!!! Sincerely, Very Satisfied Customer - Nicole More
by ndesigns001
March 06, 2020
Made Car Buying an absolutely wonderful experience. Prompt, professional and courteous. Answered all my questions plus some I didn’t even think to ask. Our family will definitely be continued custom Prompt, professional and courteous. Answered all my questions plus some I didn’t even think to ask. Our family will definitely be continued customers. More
by Jeni
February 29, 2020
Saw a pre-owned vehicle they had online. Called that we were coming to see it, and Chris had it ready for us to test drive by the time we got there. We decided to purchase. The sale went very smoothly were coming to see it, and Chris had it ready for us to test drive by the time we got there. We decided to purchase. The sale went very smoothly More
by Mario & Tricia
Employees Worked With
Chris Yarbrough, Matt Stone, Paighton Pakulski
