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Suburban Toyota of Troy
Troy, MI
1,191 Reviews
"From your first car to your dream car and everything in between."
Suburban Toyota is the only back to back to back Toyota President's Award winner in Oakland County for the last 3 years. This is an award given to the best dealers in customer satisfaction and retention. Which probably explains why we were the number one volume dealer in Metro Detroit in 2018! This means you can purchase or service with us and be completely confident of the experience you will have. We are a 25 minute drive from anywhere in the metro area and have over 600 new and pre-owned vehicles to choose from. Our motto is "Our Family Serving Yours." Please come by and find out how.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,191 reviews
June 25, 2020
Garrett sold me a 2012 Corolla six years ago and even though I wanted a Forester this time I still came to this Toyota dealer because I wanted to buy my next car from Garrett (and Scott). They make the e though I wanted a Forester this time I still came to this Toyota dealer because I wanted to buy my next car from Garrett (and Scott). They make the experience enjoyable and instead of being stressed out and worried I could trust the process. I love my new vehicle and I had a great time acquiring it. Making a big purchase means a lot to me and I’d recommend this dealer to anyone. More
by Manzialy
Employees Worked With
June 18, 2020
Peggie Beattie is a ROCKSTAR seller!!!!! Peggy was the absolute BEST seller. She got us exactly what we were looking for. She went above and beyond. If you want the best car buying experie Peggy was the absolute BEST seller. She got us exactly what we were looking for. She went above and beyond. If you want the best car buying experience, go to Peggy! You will not be disappointed. She is very organized and fair, aims to make her customers more than happy. More
by sbh6865
Employees Worked With
Margaret (Peggy) Beattie
June 05, 2020
Leng was friendly, helpful, and knowledgable from the beginning. She made the experience easy and helped me get a good deal on my car. Overall, it was a great experience! beginning. She made the experience easy and helped me get a good deal on my car. Overall, it was a great experience! More
by Julia
Employees Worked With
May 30, 2020
This dealership is the best I have ever worked with. My family has purchased 3 cars from them and all have been excellent experiences. They corrected issues promptly and fairly and their communication is e family has purchased 3 cars from them and all have been excellent experiences. They corrected issues promptly and fairly and their communication is excellent. More
by MeghanP
Employees Worked With
Other Employees :
Scott Tekely, Margaret (Peggy) Beattie, Logen Romain
May 30, 2020
I am very pleased with the service that I received from Margaret. She provided excellent customer service throughout the entire process. In fact, I am very pleased with everyone at Suburban Toyota of Troy. Margaret. She provided excellent customer service throughout the entire process. In fact, I am very pleased with everyone at Suburban Toyota of Troy. They are very nice people and their customer service is superb. More
by MIDDLEMARV
Employees Worked With
Margaret (Peggy) Beattie
May 26, 2020
Lazer is an excellent easy going hard workingsales Lazer is an excellent easy going hard working sales person. He goes the extra mile and is very knowledgeable and knows how to demonstrate everything Lazer is an excellent easy going hard working sales person. He goes the extra mile and is very knowledgeable and knows how to demonstrate everything about the vehicle. Not pushy just the right tempo. More
by Kathy
Employees Worked With
Lazer Volaj, Margaret (Peggy) Beattie
May 22, 2020
Awesome service from sales to finance. In and out on the same day! They were patient with me because I was undecided between 2 vehicles. Peggy takes care of you! same day! They were patient with me because I was undecided between 2 vehicles. Peggy takes care of you! More
by kaycee959
May 07, 2020
Found a Toyota RAV4 online that looked to be a great and reliable vehicle. Called the store and set an appointment up to see Scott Tekely, the sales manager. When I arrived at the store the vehicle was deta reliable vehicle. Called the store and set an appointment up to see Scott Tekely, the sales manager. When I arrived at the store the vehicle was detailed, had my name on it, and was disinfected inside. I appreciate his great service and care for keeping me safe during this uncertain time. I have had the car now for four days and absolutely love it. I’ll definitely be back to see Scott again! More
by Everythinggirly90
Employees Worked With
Scott Tekely
April 28, 2020
I have dealt with George V for about 10 years now. He is kind, friendly, easy to talk to, has excellent knowledge of his job, always there to help & always deliver! kind, friendly, easy to talk to, has excellent knowledge of his job, always there to help & always deliver! More
by rose maroto
Employees Worked With
April 06, 2020
Exceptional Customer Service / Very Welcoming Atmosphere My family has purchased GM/Ford vehicles for the last 25+ years. In my opinion the quality and dependability just didn't meet our expectations anymore My family has purchased GM/Ford vehicles for the last 25+ years. In my opinion the quality and dependability just didn't meet our expectations anymore. We decided to give Toyota an opportunity in the year 2020. From the initial phone conversation (around 9:30 AM) I was impressed. They listened to all of my requests and I felt very welcomed. After a few phone conversations with Melisa Altan throughout the day we were able to reach a deal. The vehicle was prepped beautifully and paperwork was signed around 7:30 PM (same day.) I highly recommend this dealership and selecting Melisa Altan as your sales associate. She was extremely professional and courteous. More
by Tiffany C.
