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Suburban Toyota of Troy

Troy, MI

4.1
1,191 Reviews
"From your first car to your dream car and everything in between." Suburban Toyota is the only back to back to back Toyota President's Award winner in Oakland County for the last 3 years. This is an award given to the best dealers in customer satisfaction and retention. Which probably explains why we were the number one volume dealer in Metro Detroit in 2018! This means you can purchase or service with us and be completely confident of the experience you will have. We are a 25 minute drive from anywhere in the metro area and have over 600 new and pre-owned vehicles to choose from. Our motto is "Our Family Serving Yours." Please come by and find out how.
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2100 W Maple Rd

Troy, MI

48084

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Showing 1,191 reviews

August 05, 2020

Melisa was so helpful every step of the way! She made sure everything was taken care of and the process was quick and easy! She made my first car buying experience very easy and non stressful. Melisa is More

by Andrea340
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melisa Leah Altan, Derrick Walker
Aug 10, 2020 -

Suburban Toyota of Troy responded

We can't wait to see you again, have a great day.

August 05, 2020

Excellent! Derrick was on top of his game. The final paperwork could not have gone better. I appreciate the service and the professional demeanor. Thank you! More

by JB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Walker
Aug 10, 2020 -

Suburban Toyota of Troy responded

We appreciate your positive review about your recent experience with us!

July 22, 2020

Steven Salman The sales man he was very cool nice and respectable I thank him very much but the other people in the dealership they Help you to get financing to get the loan to buy the vehicle they tol More

by Sinangeorge
Recommend Dealer
Yes
Employees Worked With
Steven Salman, Derrick Walker
Jul 23, 2020 -

Suburban Toyota of Troy responded

Hi, thank you so much for your positive comments about Suburban Toyota of Troy!

July 20, 2020

Great experience from start to finish! Steve did a great job explaining the various benefits of the vehicle. I would recommend the Suburban Toyota of Troy for your next car buying needs! More

by Nguye502
Recommend Dealer
Yes
Employees Worked With
Steven Salman
Jul 23, 2020 -

Suburban Toyota of Troy responded

Hi! We're so happy we were able to help you out!

July 13, 2020

Steven Salman at Suburban Toyota got me into my new 2020 Toyota Corolla hatch in a pinch and was a pleasure to work with. I drove from out of state to get a specific color combination and Steve and his team More

by csmelko
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Salman
Jul 19, 2020 -

Suburban Toyota of Troy responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 10, 2020

Vehicle Purchase I have been a customer of Dennis Barrera for almost 30 years. have driven Toyota vehicles since 1980. Dennis is a wonderful salesman and a great perso More

by rgersh6217
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2020 -

Suburban Toyota of Troy responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Suburban Toyota of Troy!

July 09, 2020

I came to Troy to test drive vehicles at three different dealerships. My last test drive I had the good l Fortune of meeting Peggy Beattie. This was my first time buying a car that was simple straight forwa More

by kpick4159
Recommend Dealer
Yes
Employees Worked With
Margaret (Peggy) Beattie
Jul 11, 2020 -

Suburban Toyota of Troy responded

We look forward to your next visit! Take care!

July 08, 2020

Peggy Beattie was phenomenal. She was easy to talk to and made sure I knew exactly what I wanted. The process with her took maybe a little over an hour, I was expecting to be there for 4 hours but she got th More

by calvinbiggs50
Recommend Dealer
Yes
Employees Worked With
Margaret (Peggy) Beattie, Matt Stone
Jul 11, 2020 -

Suburban Toyota of Troy responded

Hi, thank you so much for your positive comments about Suburban Toyota of Troy!

July 03, 2020

First Class Personal Service. In the Service bay and in the Showroom. Every interaction I've had has been Great. They have always gone out of their way to make sure i get exactly what i'm looking for, no More

by Peter
Recommend Dealer
Yes
Employees Worked With
Dennis Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Tekely
Jul 11, 2020 -

Suburban Toyota of Troy responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 03, 2020

It was a pleasure to work with Garrett and Kelvin. Everyone was very professional and polite. Good deal and quick responses. Will definitely be back for our next vehicle. More

by allar1jt
Recommend Dealer
Yes
Employees Worked With
Garrett Golke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelvin Toma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2020 -

Suburban Toyota of Troy responded

Hi! We're so happy we were able to help you out!

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