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Suburban Toyota of Troy
Troy, MI
1,191 Reviews
"From your first car to your dream car and everything in between."
Suburban Toyota is the only back to back to back Toyota President's Award winner in Oakland County for the last 3 years. This is an award given to the best dealers in customer satisfaction and retention. Which probably explains why we were the number one volume dealer in Metro Detroit in 2018! This means you can purchase or service with us and be completely confident of the experience you will have. We are a 25 minute drive from anywhere in the metro area and have over 600 new and pre-owned vehicles to choose from. Our motto is "Our Family Serving Yours." Please come by and find out how.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,191 reviews
December 24, 2020
Absolutely great. This is one of the very few Dealerships I’ll take my 4Runner too. They don’t do people wrong. They have always been a huge help and pleasure speaking with. They always get me take care of w I’ll take my 4Runner too. They don’t do people wrong. They have always been a huge help and pleasure speaking with. They always get me take care of with the best prices honestly. The staff is nothing but nice. Never had any issues with any of them. More
by Godzillawolf700
Employees Worked With
Steve Hough, Mary Ann McGee, Sean Kowalik
December 23, 2020
Always have the best deals! Steven was great, helpful, and informative! We are returning customers to Suburban, and we will be back again when our lease is up! Thank you!! and informative! We are returning customers to Suburban, and we will be back again when our lease is up! Thank you!! More
by Dmgillespie21
Employees Worked With
Steven Salman
December 19, 2020
I had a great experience working with Monica, the truck was pulled when I got there, straight forward pricing, I didn’t wait long on a Saturday. Overall I’m very satisfied with my purchase. was pulled when I got there, straight forward pricing, I didn’t wait long on a Saturday. Overall I’m very satisfied with my purchase. More
by Trevor
Employees Worked With
Derrick Walker, Monica Neville
December 16, 2020
Guy Mulder was excellent to work with and made my experience leasing a 2020 Camry enjoyable. This was my first time working with Guy and he was very friendly knowledgeable and professional. He took t experience leasing a 2020 Camry enjoyable. This was my first time working with Guy and he was very friendly knowledgeable and professional. He took time to explain the different features in my new car and told me if I have any questions about the car at a later date to not hesitate to contact him. Working with him was awesome and I would not hesitate to refer him to my friends or family. More
by Amerika713
Employees Worked With
Guy Mulder
December 15, 2020
I got my last two vehicles from Guy, and if you want a REAL no pressure sales person who is extremely kind and knowledgeable then he is definitely sombody you should consider. I came to suburban from a l REAL no pressure sales person who is extremely kind and knowledgeable then he is definitely sombody you should consider. I came to suburban from a long time friend Dennis recommendation and he recommended Guy and I'm glad he did. This review can't genuinely explain how good of a person guy is. More
by marshall sc
December 02, 2020
What a wonderful experience ence with Dennis at suburban Toyota. Not only was my car and paper work brought right to our home but he helped me finish building my daughters doll house when he was here. We lo Toyota. Not only was my car and paper work brought right to our home but he helped me finish building my daughters doll house when he was here. We love our new car and could not have asked for better, convenient, wonderful customer service. Thank you Dennis and survivable Toyota. More
by Clare1986
Employees Worked With
December 02, 2020
Went in hesitant on leasing or buying. Steven was GREAT. Didn't want to feel pressured. Management barely working w/you. Prices still too high. . Didn't want to feel pressured. Management barely working w/you. Prices still too high. . More
by Proud_Patriot
November 30, 2020
Sales officer Steve was more friendly and gave my clear explanation of all the security feature cover by Toyota from blind spot mirror, collision preventions, adaptive cruise control. Also took me to the c explanation of all the security feature cover by Toyota from blind spot mirror, collision preventions, adaptive cruise control. Also took me to the car and showed me the features like motion sensor door opener in back and sides etc. Was able to trade in my CRV and get the new Sienna XLE. HI appreciate his marketing skills and patience in dealing with customer More
by Lasarsamuel
November 27, 2020
Steven and Derrick were fantastic to work with. I sent a inquiry for a lease the night before and drove off the lot the next afternoon happy. It was smooth as could be. inquiry for a lease the night before and drove off the lot the next afternoon happy. It was smooth as could be. More
by Keith72
Employees Worked With
Steven Salman, Derrick Walker
November 20, 2020
Purchased a Tacoma, excellent customer service and professionalism. Thank you Melisa Altan for finding my husband’s dream truck! Melisa is excellent at her job professionalism. Thank you Melisa Altan for finding my husband’s dream truck! Melisa is excellent at her job More
by rmikich
Employees Worked With
Melisa Altan
