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Suburban Toyota of Troy
Troy, MI
1,191 Reviews
"From your first car to your dream car and everything in between."
Suburban Toyota is the only back to back to back Toyota President's Award winner in Oakland County for the last 3 years. This is an award given to the best dealers in customer satisfaction and retention. Which probably explains why we were the number one volume dealer in Metro Detroit in 2018! This means you can purchase or service with us and be completely confident of the experience you will have. We are a 25 minute drive from anywhere in the metro area and have over 600 new and pre-owned vehicles to choose from. Our motto is "Our Family Serving Yours." Please come by and find out how.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,191 reviews
February 21, 2021
Steve Salman is the best salesman!! It was so quick and easy to lease my sister a car! Calvin also helped us get our paper done quick!! You guys are awesome thank you!!! easy to lease my sister a car! Calvin also helped us get our paper done quick!! You guys are awesome thank you!!! More
by Dierselman24
February 18, 2021
My best car buying experience ever! The entire team at Suburban was professional and very polite. My salesman Steven Salman was excellent! My son says when he gets a new car he will go to Suburban and a Suburban was professional and very polite. My salesman Steven Salman was excellent! My son says when he gets a new car he will go to Suburban and ask for Steven. Kudos! More
by Brewervc05
Employees Worked With
Mr. Derrick the financial manager was phenomenal also., Steven Salman
February 06, 2021
Just bought my first Toyota TRD Pro. Steve over there went out of his way to make it happen. I will buy my next truck from Steve. Thank you you for all your help. went out of his way to make it happen. I will buy my next truck from Steve. Thank you you for all your help. More
by Tim67.mor
February 01, 2021
I want to say thank you to the best sales Steven Salman he’s always trying to make his Customers happy And thank you Kelvin Toma he’s The best Financing helper he give me the best interest rate he’s always trying to make his Customers happy And thank you Kelvin Toma he’s The best Financing helper he give me the best interest rate More
by Sinangeorge
January 28, 2021
Monica was amazing. She was a great communicator and was very transparent through the whole process. Exceptional service. First time car buying wasn’t a bad experience very transparent through the whole process. Exceptional service. First time car buying wasn’t a bad experience More
by Klutch557
Employees Worked With
Derrick Walker, Monica Neville
January 27, 2021
Melisa is the best—knowledgeable and helpful! I went unprepared, but she took me through the whole process. I felt like I got a great deal and was very satisfied with a normally stressful decision. I unprepared, but she took me through the whole process. I felt like I got a great deal and was very satisfied with a normally stressful decision. I highly recommend her and the dealership. More
by E.Bauer
Employees Worked With
Melisa Leah Altan
January 19, 2021
Very kind and helpful! The process was fast, which is exactly what I needed. Would 100% buy another car from here! Thank you so much for everything! exactly what I needed. Would 100% buy another car from here! Thank you so much for everything! More
by Katieredmond76
Employees Worked With
Steven Salman
January 18, 2021
We had a great experience at Suburban Toyota of Troy. I let our salesman Steven Salman know what we were looking for, he was able to find the EXACT car we wanted right away and it was in budget! Their fina let our salesman Steven Salman know what we were looking for, he was able to find the EXACT car we wanted right away and it was in budget! Their financial team took a lot of time helping us get approved with a very low interest rate. We never felt pressured, it was a very pleasant experience! 10/10 recommend the team at Suburban Toyota of Troy! More
by Audrey & Ross
Employees Worked With
Steven Salman, Derrick Walker
January 12, 2021
Very pleased with my experience purchasing a used Toyota Corolla. I had done my homework and knew what I wanted. Guy Mulder met me at the door and his laid back, non pushy manner was welcoming from the star Corolla. I had done my homework and knew what I wanted. Guy Mulder met me at the door and his laid back, non pushy manner was welcoming from the start. I knew what car I was interested in and we went for a test ride and Guy gave me a verbal tutorial. My purchase went smoothly and 5 hours later I drove off in my new (used) car. This included a trade in on an older car, financing with Toyota Credit, transfer of insurance, meeting a service department representative. I would highly recommend Guy. More
by Linda A
Employees Worked With
Guy Mulder
January 04, 2021
Joe is the best car dealer that you could ask for. Very friendly, honest, quick to respond, and will be on your side! Joe was patient with me through the process of getting financing and held the car to ma friendly, honest, quick to respond, and will be on your side! Joe was patient with me through the process of getting financing and held the car to make sure that I would get it at the end. He also was upfront with the potential issues that could come up with the used car and let me know what I should do to prepare for it. I felt very involved in the process and am a happy customer driving a beautiful car. More
by Alex
Employees Worked With
Joe Chartier
