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Suburban Toyota of Troy
Troy, MI
1,191 Reviews
"From your first car to your dream car and everything in between."
Suburban Toyota is the only back to back to back Toyota President's Award winner in Oakland County for the last 3 years. This is an award given to the best dealers in customer satisfaction and retention. Which probably explains why we were the number one volume dealer in Metro Detroit in 2018! This means you can purchase or service with us and be completely confident of the experience you will have. We are a 25 minute drive from anywhere in the metro area and have over 600 new and pre-owned vehicles to choose from. Our motto is "Our Family Serving Yours." Please come by and find out how.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,191 reviews
March 17, 2021
We bought 2021 Toyota Highlander and traded in our old car. The process went by fast and smoothly. Professional and kind service. Highly recommend it . car. The process went by fast and smoothly. Professional and kind service. Highly recommend it . More
by Xxx
Employees Worked With
Steven Salman
March 13, 2021
This is my first time leasing a Toyota. I was very happy with the service from Melisa Altan, Matt Stone, and Derrick Walker. All three of them made the leasing process very smooth. Very professional and he with the service from Melisa Altan, Matt Stone, and Derrick Walker. All three of them made the leasing process very smooth. Very professional and helpful. Highly recommend this dealership. More
by Rujuta Joshi
Employees Worked With
Melisa Leah Altan, Matt Stone, Derrick Walker
March 13, 2021
Monica and the Toyota team were amazing! My husband and I both left with new vehicles. Plus my rare color combo I wanted was found in another state and they brought it to me:) Thank you!! both left with new vehicles. Plus my rare color combo I wanted was found in another state and they brought it to me:) Thank you!! More
by angie26
Employees Worked With
Monica Neville
March 13, 2021
Outstanding. Monica and Derrick deftly and graciously delt with all the pitfalls of dealing with a confused and attention deficit 75 year old guy. Many thanks delt with all the pitfalls of dealing with a confused and attention deficit 75 year old guy. Many thanks More
by Jhnfaulkn
Employees Worked With
Derrick Walker, Monica Neville
March 12, 2021
When it seemed like I would never find the perfect truck, Steven Salman found it. He was very friendly and hard working on my behalf. I am pleased with how quickly he was able to process my trade-in and get Steven Salman found it. He was very friendly and hard working on my behalf. I am pleased with how quickly he was able to process my trade-in and get me a great vehicle. Highly recommend working with Steven and Suburban Toyota of Troy. More
by Jacob S.
Employees Worked With
Steven Salman
March 05, 2021
Melisa Altan was an outstanding sales person. Melisa made everything go so smoothly that i wish i could have bought another car that day. From start to finish the total sales experience was such a plea made everything go so smoothly that i wish i could have bought another car that day. From start to finish the total sales experience was such a pleasure, that i hated to go, but was excited to leave in my new Toyota. Derrick in financing was also outstanding. Derrick made the final phase of purchasing a car stress free. To make the signing for your vehicle stress free is worth its weight in gold. Thank you Suburban Toyota of Troy, I will be back. More
by Malo
Employees Worked With
Melisa Leah Altan, Derrick Walker
March 04, 2021
My salesman Garrett was great. Very knowledgeable, friendly and has great communication. I would recommend to family and friends. Such an easy process thanks! Keep it up friendly and has great communication. I would recommend to family and friends. Such an easy process thanks! Keep it up More
by Shaun Gromaski
Employees Worked With
March 04, 2021
Meredith did a fantastic job to commucate with me by email. All the offer details vehicle options and equipment options were quickly exchanged. She responded to every question I had very quickly. Great email. All the offer details vehicle options and equipment options were quickly exchanged. She responded to every question I had very quickly. Great service. Kelvin was great to deal with. Made the process of all the paperwork really fast and simple. Did a great job explaining all the additional options and paperwork. Lazer was very friendly and supportive during the complete purchase process. Took care of all our needs very effectively. Really a relaxed and easy process from test drive to purchase, to final explanations on the vehicle features. Great sales person to deal with. This is the way a vehicle purchase should be. No sales pressure, just a great experience during the whole transaction. More
by vettfam
February 27, 2021
Matt Traylor provide me with excellent information and also have answered all of my questions and inquiries. I am happy with their service. Thank You. also have answered all of my questions and inquiries. I am happy with their service. Thank You. More
by Hafiz Usman Ahmed
Employees Worked With
Matt Traylor
