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Suburban Toyota of Troy
Troy, MI
1,191 Reviews
"From your first car to your dream car and everything in between."
Suburban Toyota is the only back to back to back Toyota President's Award winner in Oakland County for the last 3 years. This is an award given to the best dealers in customer satisfaction and retention. Which probably explains why we were the number one volume dealer in Metro Detroit in 2018! This means you can purchase or service with us and be completely confident of the experience you will have. We are a 25 minute drive from anywhere in the metro area and have over 600 new and pre-owned vehicles to choose from. Our motto is "Our Family Serving Yours." Please come by and find out how.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,191 reviews
April 06, 2021
I had a great experience working with Lazer Volaj to buy a car at Suburban Toyota of Troy. It is not the closest Toyota dealer to me, but the attention and service I received was worth the drive. Lazer help a car at Suburban Toyota of Troy. It is not the closest Toyota dealer to me, but the attention and service I received was worth the drive. Lazer helped me obtain the Rav4 I wanted. I decided to go with Suburban after giving the Service Department a test drive with an older Toyota. Mary Ann McGee was great to work with, providing accurate updates on the progress of the repair. I will be going back to Suburban for my next purchase. More
by Joe S
Employees Worked With
Lazer Volaj, Mary Ann McGee
April 05, 2021
First time leasing a car and thanks to Leng, the process was quick and painless. Leng was very professional and a delight to work with. She listened to my vehicle preferences and worked extremely hard to ge was quick and painless. Leng was very professional and a delight to work with. She listened to my vehicle preferences and worked extremely hard to get a great deal on the Toyota RAV4 that I fit all my requirements. Overall the process was very easy and I would highly recommend Leng to anyone looking to lease or buy a new car! More
by emily s
Employees Worked With
March 31, 2021
It Was a great experience to work with both Kelvin and Monica they were very helpful and paperwork went by very fast completing my purchase. Monica they were very helpful and paperwork went by very fast completing my purchase. More
by Rowa795
March 30, 2021
I had the best experience with Guy! He was awesome and talked me through the whole process of purchasing my car. Answered every question I asked and was quick with getting me in and out. Thanks Guy!! talked me through the whole process of purchasing my car. Answered every question I asked and was quick with getting me in and out. Thanks Guy!! More
by Latonya
Employees Worked With
Guy Mulder, Derrick Walker
March 30, 2021
Steve, most importantly listened to my needs and my lifestyle in terms of mileage and the day of delivery was flawless... Steve’s ability to listen to my needs, far surpassed every other Toyota dealer lifestyle in terms of mileage and the day of delivery was flawless... Steve’s ability to listen to my needs, far surpassed every other Toyota dealer I had visited. Thank you!! I love my 2021 Rav4. More
by Aruiz75
Employees Worked With
Steven Salman, Derrick Walker
March 27, 2021
First time leasing a Toyota TRD and let me tell you the process was made effortlessly. Monica was a delight to work with and made sure I was able to test drive the TRD and Kelvin made the financing as sea process was made effortlessly. Monica was a delight to work with and made sure I was able to test drive the TRD and Kelvin made the financing as seamless as possible. Both my wife and I went away with new Toyota's. Couldn't be happier. More
by seanhodgson
March 21, 2021
Got my new 2021 Highland yesterday love it. Matt was very professional, nice and helpful while I was there. The overall process it took about 2 hours even with the things I added. very professional, nice and helpful while I was there. The overall process it took about 2 hours even with the things I added. More
by Sheilagildersleeve
Employees Worked With
Matt Traylor, Derrick Walker
March 18, 2021
My purchase experience with suburban Toyota was great Went so quick and smooth Monica and Kevin helped me so well went so quick and smooth. Went so quick and smooth Monica and Kevin helped me so well went so quick and smooth. More
by Rowa795
