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Suburban Toyota of Troy

Troy, MI

4.1
1,191 Reviews
"From your first car to your dream car and everything in between." Suburban Toyota is the only back to back to back Toyota President's Award winner in Oakland County for the last 3 years. This is an award given to the best dealers in customer satisfaction and retention. Which probably explains why we were the number one volume dealer in Metro Detroit in 2018! This means you can purchase or service with us and be completely confident of the experience you will have. We are a 25 minute drive from anywhere in the metro area and have over 600 new and pre-owned vehicles to choose from. Our motto is "Our Family Serving Yours." Please come by and find out how.
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2100 W Maple Rd

Troy, MI

48084

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Showing 1,191 reviews

April 23, 2021

I had a good experience at Suburban Toyota. Everyone was very friendly, helpful and courteous. This is the second Toyota that I have purchased. Good dealership. More

by Jeanski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Traylor, Derrick Walker
Apr 28, 2021 -

Suburban Toyota of Troy responded

We appreciate your positive review about your recent experience with us!

April 20, 2021

My sales person, Matt Traylor was awesome! I walked in wanting information on the different trim levels and models of the 4Runner, and left with the perfect 4Runner for me! They bought out the remainder More

by Natalie.Givental
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Traylor, Derrick Walker
April 19, 2021

Recently I leased a vehicle in Troy suburban Toyota showroom. The overall process was smooth and all necessary information was given to me at every step. I really liked the way they treat customers. T More

by rakxxxxh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Monica Neville
Apr 21, 2021 -

Suburban Toyota of Troy responded

Hi! We're so happy we were able to help you out!

April 19, 2021

Melisa Alan was extremely professional and addressed my concerns in my lease decision. She and the financial manager seemed to do their best in trying to find the best deal for me. I truly appreciate both More

by poodlelove74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melisa Leah Altan
Apr 21, 2021 -

Suburban Toyota of Troy responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Suburban Toyota of Troy!

April 19, 2021

We checked out 3 different different car dealers and Toyota was by far was the best experience! When we walked into the Suburban Toyota of Troy it was like a breath of fresh air. The customer service wa More

by Shelby.mitchell.n
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Salman
Apr 21, 2021 -

Suburban Toyota of Troy responded

If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 08, 2021

Delightful experience working with Steven Salman and Derrick Walker on the purchase of my new RAV4. Both Steven and Derrick are very knowledgeable and personable. Thanks Gentleman! More

by Dan020513
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Salman, Derrick Walker
Apr 21, 2021 -

Suburban Toyota of Troy responded

It's experiences like yours that really keep us motivated!

Apr 21, 2021 -

Suburban Toyota of Troy responded

It's experiences like yours that really keep us motivated!

April 08, 2021

Leng was highly competent,professional and courteous. Very effecient and listened to our needs and wants concerning our highlander purchase. We called for assistance with the Map function and within 1 hr More

by Bill Bradford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leng Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Tekely, Derrick Walker
Apr 22, 2021 -

Suburban Toyota of Troy responded

Bill, thanks for taking the time to leave a review.

April 08, 2021

Matt was very helpful not once did I have to enter the dealership until I sighed for the car Matt answered all my questions over the phone great job Matt will be back real soon to get that rave 4 hybrid f More

by Lrhend
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Toma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Traylor
Apr 22, 2021 -

Suburban Toyota of Troy responded

We are always more than happy to assist you if anything else comes up. Take care!

April 06, 2021

Worked with Steve Salman to lease a new Tacoma. Super friendly, and worked out a really fair deal. Process was super smooth and fast. Happily will make the trip over for my future vehicles. More

by LucasB.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Salman
Apr 21, 2021 -

Suburban Toyota of Troy responded

We can't wait to see you again, have a great day.

April 06, 2021

Hey you cool Kats and Kittens, Uncle Sam here to let you know that Matt is so cool they measure him in kelvin! Got me a 2018 Toyota RAV4 with all the fixins I was lookin for. Not only did he give me the tim More

by samuel.j.derossett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Traylor
Apr 21, 2021 -

Suburban Toyota of Troy responded

Thank you so much again for your feedback! We hope you have a great day!

Apr 21, 2021 -

Suburban Toyota of Troy responded

Thank you so much again for your feedback! We hope you have a great day!

Apr 21, 2021 -

Suburban Toyota of Troy responded

Thank you so much again for your feedback! We hope you have a great day!

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