Suburban Toyota of Troy

Dennis has taken care of our auto needs for several years. He has always been honest, above board, friendly, professional, and a real joy to work with. In addition to myself, he has handled my daughter years. He has always been honest, above board, friendly, professional, and a real joy to work with. In addition to myself, he has handled my daughter's and son-in-law's auto needs as well. I highly recommend him! More

Our purchase of a Toyota Highlander from Suburban Toyota went very smoothly due to two key people in the organization. Ray Borg, the finance manager, reviewed the warranty program in a very simple, concise went very smoothly due to two key people in the organization. Ray Borg, the finance manager, reviewed the warranty program in a very simple, concise manner. We appreciated his non pressure, low key style. He made us feel very comfortable. He offered us useful suggestions on how to protect our investment through the program. Dennis Barrera, our salseperson, exceeded our expectations in his follow up phone call the next day. He wanted to make sure we were happy with our purchase and if we had any questions. Top notch. More

I have never experienced this level of professionalism on any Service drive in 20 years. Josh is pro-active, personalable,professional, precise and articulate. Josh is an absolute delite to deal with. He was any Service drive in 20 years. Josh is pro-active, personalable,professional, precise and articulate. Josh is an absolute delite to deal with. He was extremely attentive to my needs and very aware of the importance of my time. He is exceptional at what he does and should absolutley be commended for his amazing work. If I had room for him in my small business I would definitely try to steal him away. I wouldn't go anywhere else. More

UNABLE TO COMMENT ON THE WORK DONE AS I KNOW NOTHING ABOUT THE WORKINGS OF AUTOS REPAIR ETC. HOWEVER, I DO APPRECIATE MR. JIM KREGER IN SERVICE DUE TO HIS HONEST SUGGESTIONS TO ADVISE ME WHEN SOMETHING ABOUT THE WORKINGS OF AUTOS REPAIR ETC. HOWEVER, I DO APPRECIATE MR. JIM KREGER IN SERVICE DUE TO HIS HONEST SUGGESTIONS TO ADVISE ME WHEN SOMETHING SHOULD BE DONE AND MOST IMPORTANTLY HIS FRIENDLINESS AND CARE TO CHECK IF EVERY ITEM REQUESTED HAS BEEN TAKEN CARE OF. More

I was there to purchase a car from a friend who was leasing that car from the dealership. Lisa and Dominic were friendly and knowledgeable, answered all of our questions, and gave us top-notch custome leasing that car from the dealership. Lisa and Dominic were friendly and knowledgeable, answered all of our questions, and gave us top-notch customer service. I wish all of my transactions could be this smooth. My friend is leasing a new car from the dealership. They didn't make any (or much) money from me and still treated me great. More

I normally purchase American car but after the experience at this dealership I will only purchase Toyota car from now on. My salesperson Jay was excellent he made feel comfortable he listened to my needs and at this dealership I will only purchase Toyota car from now on. My salesperson Jay was excellent he made feel comfortable he listened to my needs and found the exact car that was right for me . I love my camry and I will continue to be a loyal customer of this dealer. I would refer this dealership to anybody that needs excellent customer service at the right price. More

Lisa and Dominic both took exceptional, personal interest in making sure I understood the details of my transaction. Lisa explained options available on the Toyota I wished to purchase, and didn't press in making sure I understood the details of my transaction. Lisa explained options available on the Toyota I wished to purchase, and didn't pressure me to accept one from the lot that did not have everything I was looking for. Dominic explained a lower cost way to accomplish what I wished to do on purchasing my lease. More

The salesman - Eric Ryan, was respectful of my needs and criteria. He was patient and not pushy but responsive to my financial requests. He provided me with the necessary information and knowledge to help criteria. He was patient and not pushy but responsive to my financial requests. He provided me with the necessary information and knowledge to help me feel confident regarding my decision. In future I was return to this dealer to work with this salesman. More

Initially I was reluctant about buying a Toyota due to most my family working for chrysler. From the moment I walked into Suburban Toyota I was greeted by Jay, whom immediately made me feel warm and welc most my family working for chrysler. From the moment I walked into Suburban Toyota I was greeted by Jay, whom immediately made me feel warm and welcome. Being a female I have encountered many dealers in the past who often times will speak to me as if I were a child. I never felt this at suburban. Jay treated me with respect and kindness from the moment I walked through the door. He was very informative, and courteous throughout the entire buying process. I felt as though he truly cared and wanted me in the right vehicle for my busy life style. I have recommended Suburban Toyota, and will continue to recommend Suburban to everyone I have encountered that is in the market for a vehicle. Jay made me feel as if I were truley part of the Toyota family. I say Koodoo's to you Jay and Suburban Toyota, for a job well done. Keep up the good work. Sheral More

George is a great saleman. This is my second car that I have purchased from him and I will do it again when my lease is up. He is a great saleman to me because he did not pressure me on making a sale. Th have purchased from him and I will do it again when my lease is up. He is a great saleman to me because he did not pressure me on making a sale. That gave me time to think and make a wise decision. More