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Suburban Toyota of Troy

Troy, MI

4.1
1,191 Reviews
"From your first car to your dream car and everything in between." Suburban Toyota is the only back to back to back Toyota President's Award winner in Oakland County for the last 3 years. This is an award given to the best dealers in customer satisfaction and retention. Which probably explains why we were the number one volume dealer in Metro Detroit in 2018! This means you can purchase or service with us and be completely confident of the experience you will have. We are a 25 minute drive from anywhere in the metro area and have over 600 new and pre-owned vehicles to choose from. Our motto is "Our Family Serving Yours." Please come by and find out how.
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2100 W Maple Rd

Troy, MI

48084

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Showing 1,191 reviews

December 12, 2009

MY WIFE AND I WERE IN TOWN FOR THE WEEKEND AND NOTICED THAT WE HAD VERY LOW AIR PRESSURE IN THE BACK TIRES ON MY FORD FIVEHUNDRED, EVEN THOUGH THE DEALER WAS ABOUT TO CLOSE, JOSEPH SERVICED US WITH PROFES More

by optimamz
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph
December 11, 2009

Joseph is very knowledgeable, helpful, and friendly. I believe that he and others at Suburban Toyota are outstanding to work with. I completely trust this dealership to perform high quality work on our c More

by lcooper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Francis
December 11, 2009

I trust suburban toyota for all my car maintenance. They do all of my oil changes and they don't always find "extra" work that needs to be done so I believe they are genuinely interested in my satisfaction More

by Neil Miller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Francis
December 10, 2009

I have given this dealership this rating due to its service department and offering free loaners when your car is in the shop. The service dept is so accomodating. Joseph always explains what is wron More

by pulleyblank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
joseph Francis
December 10, 2009

I have always felt that my life and schedule are accommodated. I have been dropped off and picked up from work when my car has been kept for the day for repair, maintenace, etc. And have even left More

by eshaya927
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Francis
December 10, 2009

Excellent service department. Joseph Francis is the reason I only take my car to Suburban for service. He is very friendly, polite, and honest. He always has me in and out on time and is very knowledge More

by biz64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
joseph francis
December 10, 2009

I am very pleased with the assistance I received in the service department. Joseph was extremely professional and helpful. I definitely plan on returning to Suburban Toyota in the future should my vehicl More

by olive706
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph
December 09, 2009

George Vargheese is an excellent sales person. He knows how to work with people and the product quality. I wasn't planning on buying car, just want stop by and see the cars but when we talk with george, we More

by szachariah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : George Vargheese
December 07, 2009

I have been going to Joseph Francis for the last 7 years for maintenance on my Toyota car. He is the only service person I trust. He is honest, caring and effectively explains the maintenance required on More

by Anonymous525
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Francis
December 04, 2009

BECAUSE OF JIM KREGER'S HELP AND ADVISE I HAVE HAD NOTHING BUT COMPLETE SATISFACTION FROM THIS DEALERSHIP; SUBURBAN TOYOTA-SCION. MY RECENT VISIT TO SERVICE WAS AN EXPERIENCE THAT I WILL ALWAYS REMEM More

by lgana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JIM KREGER, ASSISTANT SERVICE MANAGER
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