Suburban Toyota of Troy

Very good and professional knowledge of Toyota vehicles, positive attitude, desire to help a customer in car selection.I gave the above high ratings to John because he was able to demonstrate excellent perf positive attitude, desire to help a customer in car selection.I gave the above high ratings to John because he was able to demonstrate excellent performance, friendliness to the customer and overall good impression. More

The salemsan and sales manager were very friendly, courtesous, professional and were willing to work with me to get the sale completed. Their service was excellent. courtesous, professional and were willing to work with me to get the sale completed. Their service was excellent. More

John was extremely helpful in helping us find a new car. Dennis, who helped with our financing and Mike who closed the paper work were also fantastic. The very reason we returned a second time Dennis, who helped with our financing and Mike who closed the paper work were also fantastic. The very reason we returned a second time More

I worked with Jay Edwards from May 7- 23. He was pleasant, helpful, patient, and professional. He made follow up calls to me. I would recommend him to deal with. Mike clearly explained my options fo pleasant, helpful, patient, and professional. He made follow up calls to me. I would recommend him to deal with. Mike clearly explained my options for purchase. I am happy with my experience and the purchase of a 2009 Camery XLE. More

I recently had a pleasant buying experience at Suburban Toyota. Becky Bennett is an outstanding sales woman and I will refer friends and family to her. She gave a tour of the facility and gave a very inf Toyota. Becky Bennett is an outstanding sales woman and I will refer friends and family to her. She gave a tour of the facility and gave a very informative run down of every car I looked at. Everyone that I personally dealt with at the dealership were friendly, professional and aimed to please. They all worked hard to find the right car for me within my price range with a quick turnaround. This was the easiest and most efficient buying experience that I have ever had. More

My 2002 RAV4 had transmission issues consistent with an extended Toyota warranty. I took the vehicle to Suburban for repair and could not have had a better outcome. No hassle over the warranty covera extended Toyota warranty. I took the vehicle to Suburban for repair and could not have had a better outcome. No hassle over the warranty coverage, and when it became clear my vehicle would be out of service for an extended time, Jay arranged a loaner. I appreciate the professional service I received at Suburban Toyota. More

Very accommodating and honest. Answered all of my questions to the best of his ability, and found answers to any questions he didn't know. Went above and beyond to please my family and I. I thoroughl questions to the best of his ability, and found answers to any questions he didn't know. Went above and beyond to please my family and I. I thoroughly enjoyed my experience with this dealership, as well as this dealer. More

My engine light came on on Sunday, went into the dealership on Monday morning with no appointment. Was promptly greeted, was given a ride to work and called within a few hours with Assistant Service dealership on Monday morning with no appointment. Was promptly greeted, was given a ride to work and called within a few hours with Assistant Service Manager Jay Tuttle telling me that he got the repair covered under warranty, saving me about $500. I would never have thought to ask about a warranty, so I cannot tell you how much I appreciate Jay just automatically doing that! Another excellent visit to Suburban Toyota to fix my most wonderful Toyota Rav4! More

Sales employee was very friendly and easy to work with. He was very knowledgeable about the products and was very helpful. I highly recommend this dealership and this sales person to anyone who is thinking He was very knowledgeable about the products and was very helpful. I highly recommend this dealership and this sales person to anyone who is thinking about buying a car. I am fully satisfied with my purchase. More

Very friendly communication and relaxing business environment. Mr. Steve Roth offered us lots of information on cars and gave us very good advices on choosing the car meeting our needs and our budge environment. Mr. Steve Roth offered us lots of information on cars and gave us very good advices on choosing the car meeting our needs and our budget. The sale process was smooth and well-organized. We finished all the paper work in a relatively short time. Our experience overall was excellent and highly recommend this dealer. More