Suburban Toyota of Troy
Troy, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Friendly, expert sales people. Good price, knowledgeable, no b.s., no high pressure I was able to take advantage of the Toyota incentives also. Although, I am a native Detroiter and a big supporter of the Bi no b.s., no high pressure I was able to take advantage of the Toyota incentives also. Although, I am a native Detroiter and a big supporter of the Big 3 I have had good experiences with Toyota and I trust Dennis and now Ben. Plus the Venza is a great car/suv/cossover/station wagon/hatchback (?). I test drove an Equinox, Terrain and the Venza was nicer. I had an Edge I loved but I fell in love with the Venza design and got a great deal. Carry on ! More
I was referred to Jay Edwards at Suburban Toyota from Elliot Caston (Suburban Jeep). Elliott was a great help to me. Elliott was looking for a car for me in my price range and he talked to Jay. Jay was Elliot Caston (Suburban Jeep). Elliott was a great help to me. Elliott was looking for a car for me in my price range and he talked to Jay. Jay was able to help me with a new Camry in my price range and with the extras on the car. Jay was great to work with and he had the car ready when I arrived at the dealership. I have had to call him since I purchased the car and he is always ready to help and handle any problems. I totally trust him. Dominic made the financial party very easy and he explained each detail. I felt he was very honest and easy to talk to about the finances. He was very nice to work with on the details. I would come back to the dealership to work with Jay and Dominic again. The entire experience was a wonderful one. Thank you for having such great people at Suburban Toyota. More
Most friendly dealership I have evr been to. Jay was my sales person and he was great. He did not play any games he gave me the BEST price from the start. We did not have to negotiate anything and I know sales person and he was great. He did not play any games he gave me the BEST price from the start. We did not have to negotiate anything and I know it was the best price because I shopped around all the other dealerships. All of the employees I delt with were friendly and I was VERY happy with the service they provided! I will DEFINATELY be back in the future!!! More
I recently buy a used camry 07. It was a great I recently buy a used camry 07. It was a great experience. From the moment I walked into the dealership I was welcomed and treated with a great deal I recently buy a used camry 07. It was a great experience. From the moment I walked into the dealership I was welcomed and treated with a great deal of professionalism and respect. Knowledge of the camry product made me feel comfortable that the dealership I was dealing with was intrested in meeting my expectations. I have enjoyed geting to know the dealership ad the associates. Now that I have had my vehicle for a week I am convinced that I not only made the right decisin about my vehicle, but about the dealership as well. More
Talk about a complicated transaction!! We were in Mexico when our grandaughter totaled our car in Michigan - we needed replacement. Since we have purchased two other Toyota's from Suburban Toyota, they w when our grandaughter totaled our car in Michigan - we needed replacement. Since we have purchased two other Toyota's from Suburban Toyota, they were the first place we called. As luck would have it, Garrett just happened to have the replacement we wanted!! He walked us through all the requirements, and Fed Ex'd the necessary documents for us to sign. Then he "hand carried" the documents through the "system". We are now the proud owners of a previously owned Toyota!! Since we are still in Mexico, our daughter picked up the car. She couldn't wait to tell us how much of a relief it was to encounter a "professional" sales person!! Don & Karyn Rezanka More
Michael Stuertz is the sales person who helped me during the search process of the right car for my family. He works hard to get the deal for me within my budget and is knowledgeable about the car I purchas the search process of the right car for my family. He works hard to get the deal for me within my budget and is knowledgeable about the car I purchased. I have nice experience at this dealership and surely will recommend it to my friends. More
Lisa was great to work with. She pushed until everything went through for me. She should get a raise for all her hard work, cause my case was very complex. I was in an accident and I needed a new car righ went through for me. She should get a raise for all her hard work, cause my case was very complex. I was in an accident and I needed a new car right away before I went out of town. She worked with the banks and with the manager to get me into my new Toyota Yaris. Everything worked out great. More
I drove by after the dealership had closed and was just looking at the Used cars -- I had been searching for awhile. Shirley had just finished taking a customer home and she saw me poking around the cars looking at the Used cars -- I had been searching for awhile. Shirley had just finished taking a customer home and she saw me poking around the cars and made it a point to stay and chat with me for almost an hour after the dealership was closed. She was very friendly and informative and we continued to contact back and forth the next day. I came in for to test drive some of the Used Scions and both were in great shape. Two days later, I am happily a proud owner of a Scion! I love it! Shirley was great as was Dominic Carroll, who works on the financial team. The two of them helped make this happen! Thank you so much! More
Just wanted to say that Cheryl was very helpfull showed us around very nice lady would recomed her to friends and family. Very happy with the customer service we received from the time we walked in unti us around very nice lady would recomed her to friends and family. Very happy with the customer service we received from the time we walked in until the very end. Very smooth transaction from everybody at the dealership. More
Lisa did an OUTSTANDING JOB finding just the right car for me within the price range I needed to be. Even thought I was not expecting to take the car home that day. It was ready and PERFECT. She also help for me within the price range I needed to be. Even thought I was not expecting to take the car home that day. It was ready and PERFECT. She also helped with the return of my lease vehicle even though it was not through Toyota. GREAT JOB!!!!! More