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Suburban Toyota of Troy
Troy, MI
1,191 Reviews
"From your first car to your dream car and everything in between."
Suburban Toyota is the only back to back to back Toyota President's Award winner in Oakland County for the last 3 years. This is an award given to the best dealers in customer satisfaction and retention. Which probably explains why we were the number one volume dealer in Metro Detroit in 2018! This means you can purchase or service with us and be completely confident of the experience you will have. We are a 25 minute drive from anywhere in the metro area and have over 600 new and pre-owned vehicles to choose from. Our motto is "Our Family Serving Yours." Please come by and find out how.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,191 reviews
June 02, 2021
Monica and Kelvin were great! They helped me throughout the entire process.. Monica was very sweet, Patient, and a very positive saleswoman! Kelvin was also patient and a pleasure to deal with! the entire process.. Monica was very sweet, Patient, and a very positive saleswoman! Kelvin was also patient and a pleasure to deal with! More
by aklar15
May 27, 2021
The dealership was great, clean, accommodating, and friendly! Always return my calls and answered any questions I had. Love the service here, thanks for your help! friendly! Always return my calls and answered any questions I had. Love the service here, thanks for your help! More
by Erik
Employees Worked With
Steven Salman, Derrick Walker
May 19, 2021
Found our perfect truck thanks to Steve! He made everything easy and we left with exactly what we have been looking for. Excellent service all around! everything easy and we left with exactly what we have been looking for. Excellent service all around! More
by Galassolm
May 13, 2021
Steven was great a the whole buying process ' he made it easy and quick unlike other sales people , I truly recommend Steven for the quality and effort he puts in to my make a customer happy and I'm super h easy and quick unlike other sales people , I truly recommend Steven for the quality and effort he puts in to my make a customer happy and I'm super happy with the sienna More
by Saif80
Employees Worked With
Steven Salman
May 12, 2021
Thank you Monica Neville for all your help purchasing my first Toyota and teaching my how to use my dashboard etc. Over joyed with my Sienna. first Toyota and teaching my how to use my dashboard etc. Over joyed with my Sienna. More
by Barbaragittleman
Employees Worked With
Monica Neville
May 11, 2021
Steve was amazing to work with, from beginning to end. Made the purchase very easy and hassle free. I would definitely do business with Steve again. Made the purchase very easy and hassle free. I would definitely do business with Steve again. More
by Cstiltner
Employees Worked With
Steven Salman
May 08, 2021
Good guy and salesman, this is the second Toyota I bought from Steve. All was done within couple of hours and no time has been waisted! Thank you Steve! from Steve. All was done within couple of hours and no time has been waisted! Thank you Steve! More
by mcapelj@April2019
Employees Worked With
Steven Salman
May 06, 2021
I had a great experience with Guy Mulder at Suburban Toyota of Troy. Since I'm a senior with no transportation and having difficulty actually walking he found a car for me that I fell in love with. I h Toyota of Troy. Since I'm a senior with no transportation and having difficulty actually walking he found a car for me that I fell in love with. I haven't owned a car in many years and my car has so much modern technology that I'm not used to that it's been a dream for me. Guy was very patient and I couldn't have asked for a better salesman. More
by Bonnie L.
Employees Worked With
Guy Mulder, Derrick Walker, Monica Neville
April 29, 2021
Monica was excellent to work with. Very patient, always answered all my questions and was very transparent with fees and the process. I definitely love to work with Monica again. Thanks for everything! answered all my questions and was very transparent with fees and the process. I definitely love to work with Monica again. Thanks for everything!!! More
by Reetz.jeff
Employees Worked With
Monica Neville
April 24, 2021
I always have great experiences at this dealership, both in sales and service. The associates are always friendly and helpful. Thank you for helping me find my new ride! I love it! in sales and service. The associates are always friendly and helpful. Thank you for helping me find my new ride! I love it! More
by Cjford
Employees Worked With
Steven Salman, Derrick Walker
