Suburban Toyota of Troy

My engine light came on on Sunday, went into the dealership on Monday morning with no appointment. Was promptly greeted, was given a ride to work and called within a few hours with Assistant Service dealership on Monday morning with no appointment. Was promptly greeted, was given a ride to work and called within a few hours with Assistant Service Manager Jay Tuttle telling me that he got the repair covered under warranty, saving me about $500. I would never have thought to ask about a warranty, so I cannot tell you how much I appreciate Jay just automatically doing that! Another excellent visit to Suburban Toyota to fix my most wonderful Toyota Rav4! More

Very friendly communication and relaxing business environment. Mr. Steve Roth offered us lots of information on cars and gave us very good advices on choosing the car meeting our needs and our budge environment. Mr. Steve Roth offered us lots of information on cars and gave us very good advices on choosing the car meeting our needs and our budget. The sale process was smooth and well-organized. We finished all the paper work in a relatively short time. Our experience overall was excellent and highly recommend this dealer. More

Everytime that i have to bring my car in for service I feel its a very nice expierence. The staff is very friendly and makes you feel very comfortable. When i purchased my car in 2005 my salesman was very feel its a very nice expierence. The staff is very friendly and makes you feel very comfortable. When i purchased my car in 2005 my salesman was very nice and professional. I love my car and my next purchase will be a toyota. Thanks agian vicki letcavage More

Jay was enjoyable to work with. He was efficient and helped us find the car we were looking for. Jay set us up with a few test drives, and, frankly, we enjoyed the Camry SE and XLE. Very nice cars. J helped us find the car we were looking for. Jay set us up with a few test drives, and, frankly, we enjoyed the Camry SE and XLE. Very nice cars. Jay's sales manager was friendly and pleasant as well. After deliberation, we decided to purchase Chrysler models primarily based on the lower price point and similar quality of a comparable model. More

Called this dealership to see if they could put me in a used Prius at the price I could afford. They delivered beyond my expectations. The cars body was in pristine shape. It was cleaned and in perfect s used Prius at the price I could afford. They delivered beyond my expectations. The cars body was in pristine shape. It was cleaned and in perfect shape when it was delivered and I love the car. Everyone was helpful and very friendly. I will probably never shop at another dealership after having the red carpet treatment here. More

I was very happy with the service provided by Suburban Toyota. Jay Edwards is a very easy going and accommodating salesperson. Ray is a very thorough business manager, he laid out and explained several o Toyota. Jay Edwards is a very easy going and accommodating salesperson. Ray is a very thorough business manager, he laid out and explained several options available to me, which allowed me to make a well informed decision that was best for me. I would definitely recommend this dealer!!! Jay & Ray, thank you! More

Worked hard and got a great rate for me.... got me in and out fairly quickly. Would consider making the hour and a half drive every time i need a new toyota! Very friendly, even offered to buy me lunch. Stev out fairly quickly. Would consider making the hour and a half drive every time i need a new toyota! Very friendly, even offered to buy me lunch. Steve was honest and open, and ray worked hard for me. More

I received a warm and friendly telephone call from Mr. Edwards which, made me curious enough to want to visit the dealership, so I did. I was greeted with a friendly staff who said that Mr. Edwards will Edwards which, made me curious enough to want to visit the dealership, so I did. I was greeted with a friendly staff who said that Mr. Edwards will be with me in a moment. I met with Mr. Edwards who was well informed with the selection of vehicles, and I test drove a couple of vehicles. Afterwards, I selected the vehicle I wanted and wheels began to turn. There were several staff members working together on the sale and each aspect of the tasks were complete and achieved very professionally. I honestly have never experienced such team work within the workplace. More

My red light on the dashboard wasn't a computer fix- it was telling me that my truck's engine is shot. Josh did a good job of breaking the news to me, answered a lot of questions, and helped me figure out was telling me that my truck's engine is shot. Josh did a good job of breaking the news to me, answered a lot of questions, and helped me figure out what next steps to take. Very good service. More

Overall experience was good. Manager and sales person both were very friendly. They tried to make deal as simple as possible and provided all information with patience.Very helpful people.... I definit both were very friendly. They tried to make deal as simple as possible and provided all information with patience.Very helpful people.... I definitely recommend this dealership to other............... More